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Verizon in Houston

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3.4 (138)

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Verizon is a cell phone store in Houston, TX.

Verizon Review Summary

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Reviews & Ratings

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3.4

(138 Reviews)

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Shawala Green -Google user

3 years ago

Let me start off with,I originally went to the post oak location looking for a quote well I got one and it wasn’t really what I was looking for so I ended up waiting, so glad I did . The following week I went to...Read More

corty nunn -Google user

3 months ago

Diego gave me beyond above service. Insane employee that was calm and collective. Was able to answer all my questions and then able to answer questions that I would have had further the process. Walked me through all my processes and what processes to...Read More

Larry -Google user

3 months ago

Diego was able to help me with everything that was going with my service. I’ve been a member for as long as I can remember and I’ve never meet someone as Inform and as intelligent with the process. At my age I need as much...Read More

Jill Cordell -Google user

3 months ago

Had the best experience ever. My salesperson was so patient with me. I had so Many questions and he helped me so much. I am so grateful for his help.

Jane D -Google user

a year ago

I went to this store on two occasions. Both times, I valued interacting with Lanear who was knowledgeable, focused, and at the ready to assist me. He patiently answered my (many) questions and kindly offered good guidance. At one point, he was working with...Read More

H F -Google user

8 months ago

I went there to get my old account and port PIN. The guy I talked with was very friendly and helpful. He took time to retrieve my account number and PIN. It was a great customer service and I was very impressed.

Jana Conejo -Google user

10 months ago

Bri was amazing!!! She helped me switch from Att&t. My bill is so much lower and because I switched I received alot of “gift card” money to pay my bill for a couple of months. I am so happy I stopped by this store! If...Read More

Alisha Baldit -Google user

9 months ago

Great customer service especially, the associate D, treated me with open arms, &made sure I got what I wanted, will return. awesome Store !!!!

Laura Duda -Google user

Edited a year ago

Brandon & Heriberto were very helpful in helping us understand the new Pixel 8- appreciate y'all! Update 2 days later on 10/17/23: Ashley was great and efficient with helping me order my new phone and do a trade in! I was in and out in less...Read More

Deborah Alexander -Google user

10 years ago

I am surprised by the negative reviews, I was in the store last week, the door was opened for me upon entering the store by the store manager, I was greeted by a very friendly staff that was eager to help me, and answer any...Read More

Sherrie Brooks -Google user

5 years ago

Gio was the Verizon agent that assisted me. He was very kind his customer service was on point in helping me resolve my issue with my Bluetooth. I needed to purchase another one he came out with several options and I choose the best 👍💯bargain. Thanks...Read More

Jimmy Prybil -Google user

3 years ago

Sunday afternoon my daughter, her fiancé and I went to the Verizon store near us about upgrading plans and getting new iPhone 13 Pros. Glenn was very helpful and explained the differences in the plans, that they were out of those iPhones …

Verna Gilbert -Google user

3 years ago

Excellent knowledge staff, felt safe with security visibility why does staff always walk you to the door, when you are leaving, many thanks to Mr Brian for his kind reassuring patience Verna Gilbert

Jordan Hawkins -Google user

2 years ago

Brandon was amazing. He was super helpful and patient with me while setting up my new phone!

Al P. -Google user

9 years ago

I have been here several times, have never had any problems. On my most recent visit, JOSH BELCHER could not have been more helpful. If you go to this location, ask for him.

Laillah -Google user

a year ago

Great customer service, Brandon was extremely helpful and made the phone purchasing process smooth.

Chris -Google user

2 years ago

In and out, easy to deal with. There is a cop stationed inside, so it feels relatively safe.

Robert D. -Google user

7 years ago

Had a sim card issue, was greeted by Brandon and problem fixed in 3 min. Excellent customer service!

Randolph Goswick -Google user

6 months ago

Diego took care of us again!

Donnell Harris -Google user

6 years ago

My solutions rep Alice was so knowledgeable of her job and my experience quite pleasant.

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Planning

Quick visit

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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Verizon Review Summary