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Call Direction Website Reviews

About

Verizon is a cell phone store in Deerfield, IL.

Verizon Review Summary

The summary was generated by AI, based on reviews.

This Verizon location at 812 N Milwaukee Ave offers a wide range of cell phones and plans, with knowledgeable staff to help you make an informed decision.>

Review Rating Chart

Google: 4.3/5

Yelp: 4.1/5

Facebook: 4.5/5

TripAdvisor: 4.2/5

Reviews.com: 4.4/5

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Reviews & Ratings

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4.6
(189 Reviews)
5
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Richard Lange
Richard Lange -Google user
a year ago
Had a great experience with sales rep Leron. Wonderful service.
Viktoriya Vilk
Viktoriya Vilk -Google user
a month ago
Great experience with Verizon, thanks their representative Lupa, she is so smart, knows answers for all the questions, can fix all the issues. That is what the professional should be. Our case was very complicated she dealed with everything with patience and respect. Hope...Read More
Dandy Moments
Dandy Moments -Google user
3 months ago
Jack spent a lot of time with us today helping our elderly mother get a new phone and internet. He was patient and kind, knows his stuff. Thank you so much!!
Katie Vee
Katie Vee -Google user
5 months ago
I was the ultimate nightmare scenario-- bashed in screen, can't access the app, ten tons of stuff to transfer to a new phone, on and on and on...Jack and Leron were very helpful and patient with the process and jumped through a lot of hoops...Read More
Zoya Oberfeld
Zoya Oberfeld -Google user
2 months ago
Excellent service provided by Jack. Highly recommended!
Mister Brightside
Mister Brightside -Google user
a year ago
They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while...Read More
Steve R.
Steve R. -Google user
a year ago
Leron did a great job taking care of my wife, daughter and myself. We each upgraded phones and also updated our unlimited plan. Leron made sure we got all available promotions to maximize our savings. He took the time to explain answers to all our...Read More
Faye Levy
Faye Levy -Google user
2 months ago
Jack was very helpful and understanding.
Marie Heppell
Marie Heppell -Google user
5 years ago
This service at this store is beyond fantastic! When I went in to buy a new phone, George waited on me immediately. He was very concerned about the condition of my iPhone and went out of his way to make sure I could...Read More
Jeff Lemmerhirt
Jeff Lemmerhirt -Google user
6 years ago
Customer service here was great! I walked in with several issues with my phone and was instantly at ease when Jen started to help me! She helped me figure out all the problems and did it with a smile and without hesitation! She was great...Read More
Lorrie Hardy
Lorrie Hardy -Google user
2 years ago
This Verizon location delivers quality service on all levels!! The service received here is extremely kind, patient and very knowledgeable about the products! My first visit to this location was during the 2020 pandemic and my experience was excellent! I worked with a professional that...Read More
Kat McEvoy
Kat McEvoy -Google user
8 months ago
Jack was excellent, and very patient. Answered all of my questions and helped me upgrade to my new phone.
trudi HARDEGREE
trudi HARDEGREE -Google user
4 years ago
I’ve worked with George 3 visits. I’d go no where else for honesty patience and personal attention. ( treats you like a human) and clarity in options so I can make an informed choice. I’ve bought 3 devices, accessories and did plan changes with...Read More
Matt M
Matt M -Google user
3 years ago
I have had 2 incredible experiences at this location. Dealing with upgrading my phone, transferring things over, helping with any questions I have about my products. I would highly recommend using this location and ask for Mihai. He is helpful, nice and patient! He doesn’t...Read More
Georgia Tsak
Georgia Tsak -Google user
4 years ago
George was Excellent! Swift and informative,he set us up with a new phone for my son. Answered every question, and I had a lot I will be returning to see him again, for a new phone for myself Just made this process effortless for us. You are lucky to...Read More
Michael Lorsch
Michael Lorsch -Google user
4 years ago
I dreadfully walked in needing a new phone expecting to be $500-$1000 out of pocket with someone selling me options I don't really need. Was I was wrong. George was great. He was patient, informative, explaining the options and told me about a great deal...Read More
Kaitlyn Studer
Kaitlyn Studer -Google user
6 years ago
What a great place for customer service and help! When I walked into the business I was greeted by Jen with a smile and willingness to help. I explained the issues I was having with my phone to her and she jumped in to help...Read More
Ari Kagan
Ari Kagan -Google user
3 years ago
I walked in today just wanting to look at potential phones. Nic, who has only been working there for 5 months, did a phenomenal job not only explaining why I should stick with an iPhone but also explaining all the great perks I could get...Read More
Maya Kagan
Maya Kagan -Google user
3 years ago
My brother and I had the pleasure of working with Nic as we got our new iPhones. Not only was he incredibly nice, he was also incredibly patient and even stayed past closing time to set up our phones. He was great to talk to...Read More
Marcia Rosenblum
Marcia Rosenblum -Google user
a year ago
Nic was polite, knowledgeable and was able to accommodate several customers at one time. He helped me make what I’m sure were good decisions in my purchases.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly