My wife recently bought a new iPhone from this location and we would give 6 stars if we could solely due to a sales associate named Ivory! Not only was he kind and welcoming, but he took the time to personally make sure my wife...
Read More
My wife recently bought a new iPhone from this location and we would give 6 stars if we could solely due to a sales associate named Ivory! Not only was he kind and welcoming, but he took the time to personally make sure my wife left the store with everything she needed. He even educated her on the Gizmo watches for our kids (which we ended up getting and love them!). Ivory has so much understanding of human needs and customer care that he put special emphasis on making sure that our children would have the easiest time remembering the numbers for their watches. Truly one of the best customer service experiences we’ve ever had!
Additionally, we ended up having some issues with our service bill and Verizon’s corporate customer service was being rude and unhelpful. My wife went back to the store to try and get some help. Not only did Ivory and his amazing manager assist us with our billing issues (which is technically not even his job), but he did it on his own time. Ivory warms the store with his smile and brings knowledge and care to his customers. We will recommend this location, and Ivory specifically, to everyone we know!