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Call Direction Website Reviews

About

Verizon, your trusted Cell phone store, Internet service provider, and Telecommunications service provider, is conveniently located at 638 Camino De Los Mares Ste H140, San Clemente, CA 92673. As a leading Cell phone store, we offer a wide range of innovative devices and plans to cater to your unique needs. From smartphones and tablets to accessories and gadgets, our knowledgeable staff is dedicated to providing you with exceptional customer service and expert advice. Stay connected with our reliable Internet service provider solutions, designed to keep you online and productive. Whether you're a resident or a business, we've got you covered with our fast and secure internet plans. As a Telecommunications service provider, we're committed to delivering top-notch communication solutions that empower your personal and professional life. Visit us today and experience the Verizon difference!

Verizon Review Summary

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4.7
(285 Reviews)
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Tim Berryman
Tim Berryman -Google user
2 years ago
I was stuck in a horrible contract with AT&T and needed a new phone ASAP for my job but was left with horrible upgrade options. I stopped in at my local Victra Verizon wireless store in San Clemente and was met with two friendly faces....Read More
John Chetwynd
John Chetwynd -Google user
2 years ago
My experience at this location with Ashley the manager was amazing. She helped me find the perfect phone and plan for my trip to china, with her help i have a fully protected phone with all the necessary information for me to have a successful...Read More
Katie O'Mara
Katie O'Mara -Google user
2 months ago
Lucas was very very helpful. Top notch. Better, kinder, more helpful than anyone I've had help me there at this store before! He's restored my faith in the customer service at this location! Thank you so much Lucas!
Kristi Kelly
Kristi Kelly -Google user
7 months ago
Freddie was helpful and patient with us. The attitude of both men who help us excellent service and gave us 100% of their time. The last provider we had the in store personnel spent more time on their phones then helping us. We changed...Read More
Rachel Escobar
Rachel Escobar -Google user
a year ago
We went to this store specifically for Ashley. We met her a few years ago back at the Irvine location and were very impressed by her amazing customer service skills. Ashley is transparent and honest about the prices and worked hard to get us the...Read More
Doug Ferbis
Doug Ferbis -Google user
a year ago
Ashley is one of the greatest persons I have ever been serviced by in a long time, customer service is hard to find these days. She not only helped me beyond my expectations but also saved me massive amounts of money leading me in the...Read More
Nathan Abell
Nathan Abell -Google user
a year ago
I came in without an appointment to switch my phone plan and transfer lines from another carrier. Ashley was very helpful and patient through the process. She also was able to help me qualify for a promotion to get free phones for the...Read More
ferdelance*
ferdelance* -Google user
a year ago
I came in today to replace and upgrade my IPhone. I was helped out by Ashley. She was super helpful. Helping me save money on my bill and making sure I left the store happy with my plan. I would definitely recommend a friend or...Read More
Evan Clark
Evan Clark -Google user
a year ago
Peter was above and beyond knowledgeable and excellent. I came in to get a new phone for my birthday. He made the process so smooth and easy and has such a great personality. Truly an asset to your team!
brooke eriksen
brooke eriksen -Google user
a year ago
Ashley is the most helpful employee EVER! She cut down my bill and upgraded multiple family members phones. She found every deal available. I will make sure to ask for her any time I need help.
Brad Scoles
Brad Scoles -Google user
3 years ago
Ashley has great customer service. She helped me switch from att and I couldn't be happier with the service she provided. She was helpful and catered to my budget as well as help transfer all the data to my new phone. I had a great...Read More
Josey Siemon
Josey Siemon -Google user
2 years ago
Verizon needs more managers like Ashley! Not only was she personal, professional, and well educated in this industry, but she made going to Verizon a positive experience! Her personality was extremely refreshing, and I could tell she genuinely cared about us both as individuals and...Read More
Michelle Brooks
Michelle Brooks -Google user
2 years ago
What a wonderful staff of knowledgeable friendly Verizon reps! For me, the process of getting a new phone is daunting. But to walk in, be greeted immediately and assisted in every way made it doable and successful! So happy I chose this store. Ashley helped...Read More
Blade Runner
Blade Runner -Google user
2 years ago
Never had a smoother or more enjoyable time buying a new phone. Ashley was not only super professional and helpful but also welcoming and made the process of getting a new phone as non-boring as possible. Highly recommend this Verizon location and Ashley!
Austin Reichman
Austin Reichman -Google user
4 years ago
I have typically dreaded going to the Verizon store in the past. This time was different. Ashley was very upfront about all costs and details. She was concise and eager to help. No surprise fees or hitches in getting an upgrade and plan change. Will...Read More
Chad Biggs
Chad Biggs -Google user
a year ago
Ashley was absolutely 5 star! Extremely helpful with everything I needed and gave me amazing discounts. If you are reading this I would 100% recommend going to this store and ask for Ashley!
Jason Heuvel
Jason Heuvel -Google user
2 years ago
This verizon store is the best! They helped me until they were tired! Ashley and conor both worked with me for over an hour, helped me because my phone was stolen and they fixed everything. Even better they made it sweet and a very easy...Read More
kimberely stanley
kimberely stanley -Google user
3 years ago
Ashley was top quality customer service. Her wonderful helpful personality, made our experience wonderful. She helped my boyfriend & I with new phone & accessories. Plus went beyond helping us with other tech stuff. Highly recommend to seek her out. Thank you you Ashley
Kari Norman
Kari Norman -Google user
4 years ago
Hands down the best phone experiences my husband and I have ever had. I hate getting new phones because the amount of time it takes. Today we were helped by Ashely, who made the experience enjoyable. First off we were greeted like we were someone...Read More
Julie Borgens
Julie Borgens -Google user
3 years ago
My husband and I were in dire need of new phones! We had the pleasure of working with Ashley & it was without question the best customer service we’ve received in a very long time!! Ashley is extremely knowledgeable, patient and kind…..she knows her product....Read More
Andrea D
Andrea D -Google user
a year ago
Ashley at Verizon SC is amazing 🤩 she is kind & very knowledgeable! She went above and beyond - helped us with a new phone and plan. Thank you so much Ashley!!! If you any help with Verizon I highly recommend coming to see her!...Read More
Tessa Murphy
Tessa Murphy -Google user
3 years ago
My mother and I came into the store today and Ashley helped us. She was AWESOME! She helped us with all our problems, gave advice on other questions and was very friendly! She was all by herself and helped other customers with ease too! So...Read More
Jake McLeish
Jake McLeish -Google user
3 years ago
Worked with Ashley and Nicholas who were extremely helpful and knowledgeable. Ashley found additional discounting on my plan saving me 5$ per month. And they worked to find the correct trade up option to get me out of my old broken s10 and in to...Read More
Ryan Hall
Ryan Hall -Google user
3 years ago
Ashley helped me with my business account and helping my daughter set up a new phone on our account. She was professional, efficient and helped us save money. I had a great experience at this local and will be working solely with Ashley from here...Read More
John Dallura
John Dallura -Google user
3 years ago
Ashley had great customer service with helping several people at once. Very quick mind with multitasking Abilities that is Amazing to watch. With customer help these days so poorly executed its refreshing to have someone that generally cares.. highly recommend Ashley
Jason Mayer
Jason Mayer -Google user
3 years ago
I initially went after Black Friday/cyber Monday to buy a new IPhone 13 Pro Max. It was so busy in there I decided to go back a few days later. Your manager Ashley deserves a 12/10 as she is the complete package. She remembered...Read More
Norma Ortiz
Norma Ortiz -Google user
2 years ago
Ashley and Jason were so helpful in upgrading several phones on our account during this Christmas holiday. It can be confusing but they broke it down for me so I was comfortable and understood all my cost. They are very knowledgeable in their positions. I...Read More
Andrew Meyer
Andrew Meyer -Google user
2 years ago
Ashley provided me with excellent customer service and went above and beyond in helping me save money on my phone plan. I came in to get a screen protector and Ashley made the experience the best I have ever had with a phone company! Ask...Read More
Cory Lake
Cory Lake -Google user
2 years ago
I’ve been coming to this location for over two years now, specially to work with Ashley. She has always been amazing and respectful of my time. I will continue to be a loyal Verizon customer. She is a great asset to the company and I...Read More
Dean Slater
Dean Slater -Google user
a year ago
Ashley went above and beyond with her customer service, we came from T-mobile and she made the switch easy for us. …

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly