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Verizon is a cell phone store in Taylor Mill, KY.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(81 Reviews)
5
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1
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Gracey H
Gracey H -Google user
4 months ago
Emily A. did a GREAT job with my upgrade she recommended all the necessary stuff and provided excellent customer service, I felt very welcomed and she is doing A AMAZING job!!!! Super fast and efficient too :)
Allen Rust
Allen Rust -Google user
6 months ago
Carson and Dana were efficient and pleasant in helping me buy the iPhone 16 I wanted, transferring all content from the old one and resetting it as part of the trading in process.
Sandi Cooper
Sandi Cooper -Google user
11 months ago
Chris at the Taylor Mill store was wonderful and very, very helpful. Can’t say enough good things about him. He was subbing for someone as he manages a store in Sometset, KY. We went originally to the Crescent Springs location and had...Read More
Damien Whitaker
Damien Whitaker -Google user
5 months ago
The out of town fill in manager, Christopher, was great. Whole experience was easy and straightforward.
Carol Rupp
Carol Rupp -Google user
6 months ago
Brandon was very professional & extremely kind! We accomplished everything we went for and more.
Dirk Z
Dirk Z -Google user
7 months ago
Went in to look at cases and issue with my gmail. Walked out with 2 cases for $60 less than would have paid on OtterBox and resolved issue. Awesome place
Turkey Burger
Turkey Burger -Google user
5 years ago
Man, oh man. Never in my life has buying a cell phone and getting on an awesome plan been so easy. Shout out to Alec Burris! He’s incredible! Knowledgeable, helpful and just a fun dude to talk to. He made this...Read More
Tori Henley
Tori Henley -Google user
4 years ago
Kaylynn was absolutely amazing! By the end of our visit she expressed that it was her first day alone and the busiest Saturday she had seen. She handled multiple customers with ease and was extremely helpful. I needed a new phone, screen protector, as well...Read More
Dee Tibbs
Dee Tibbs -Google user
3 years ago
Knowledgeable and kind customer service. Noah went above and beyond to help my husband and myself!! We have been with Verizon for those to 15 years and are continually happy with all their services.
Mike Burkhart
Mike Burkhart -Google user
13 years ago
I had the exact opposite experience from what was described in the reviews here! The store has had a recent turnover in ownership, and I heard that they hired a ton of new people that were very knowledgeable not only about the phones, but plans and...Read More
Michael Elliott
Michael Elliott -Google user
3 years ago
Charles helped us change from sprint. He is such a great employee. I never thought I would see such honesty in retail.
Courtney Sturgill
Courtney Sturgill -Google user
Edited 7 years ago
I walked in got what I needed and left happy. They were very reasonable and helpful during the process. I was very satisfied with my experience and will be returning if I need anything else.
James Downton
James Downton -Google user
7 years ago
I worked with a very professional and knowledgeable sales member named Chris. He answered all my many questions and took his time. I’ll come back next time I need a phone.
Bonnie Halderman
Bonnie Halderman -Google user
3 years ago
Noah was very helpful and patient. Much better and more accommodating than the Florence store.
Toby Nguyen
Toby Nguyen -Google user
2 years ago
Great customer service, very informational and really worked with what I wanted to do. Highly recommend.
Karen Sue Thomas
Karen Sue Thomas -Google user
5 years ago
Charles was a very pleasant,knowledgeable young man.he helped us every way he could.he made our visit as pleasant as it could be.thank you. Mrs Karen Thomas
Amy Coleman
Amy Coleman -Google user
4 years ago
There were many issues involving the iPhone 12 pro. Unfortunately, Charles was not getting help from tech support, but he continued to work to get the issues resolved from the phone.
Mike Williams
Mike Williams -Google user
4 years ago
The customer service was above and beyond what we expected. He stayed after hours to help us get the plan and package that we wanted and advised us on what we needed in the package.
Matthew Griffin
Matthew Griffin -Google user
2 years ago
It’s a Nice small location had the phone I wanted in stock .. thanks go to the women there for the great service !
Cassidy Smiley-Roach
Cassidy Smiley-Roach -Google user
3 years ago
Amazing customer service! Great promotions and deals. Quick transactions overall 10/10 recommend.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly