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Verizon is a cell phone store in Greensboro, NC.

Verizon Review Summary

The summary is generated by AI, based on reviews.

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4
(424 Reviews)
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1
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Flora Rodri
Flora Rodri -Google user
a year ago
There was so many tables in the store and no ‘standard looking customer service counter’ (poor commercial design) As a new customer I was lost as to who or where to get help from after buying my phone online the day before and not getting...Read More
Estefania Garcia
Estefania Garcia -Google user
7 years ago
Okay so the only two good things I can say about this store, is the store air conditioner works well and it's somewhat clean. Music could have been a little lower. Anyways I walked into the store looking into buy a new screen template glass...Read More
Estefania Garcia
Estefania Garcia -Google user
7 years ago
Okay so the only two good things I can say about this store, is the store air conditioner works well and it's somewhat clean. Music could have been a little lower. Anyways I walked into the store looking into buy a new screen template glass...Read More
Mariama Ibrahim
Mariama Ibrahim -Google user
a month ago
I had a fantastic experience at the Verizon store thanks to Izzy! He was incredibly helpful, patient, and knowledgeable. Izzy took the time to thoroughly explain all my options and answered all my questions, ensuring I made the best decision for my needs. His friendly...Read More
Shannon VanEaton
Shannon VanEaton -Google user
2 months ago
I recently visited the Verizon store on West Wendover and had the absolute pleasure of being helped by Izzy, the manager. I can’t say enough about how incredible my experience was. Izzy truly seemed to be doing it all! Not only did he assist me...Read More
Billy R
Billy R -Google user
a month ago
I just want to start by saying myself and entire family have been Verizon customers since 2001 and have had this account the entire time. I Called in to get some pricing info. Seemed wildly concerned with getting me in at that moment. Told me...Read More
Emily Needham
Emily Needham -Google user
2 months ago
Staff doesn't want to be working here and hates customers, avoid at all costs! Placed a pick up order Sunday before store opened, got a message after store closed my order was ready, had chosen this location as I'd be in Greensboro that...Read More
Shivaraj Hiremath
Shivaraj Hiremath -Google user
a month ago
I am deeply disappointed with the service I received from Verizon in Greensboro, NC, and I feel compelled to share my experience. In an effort to reach his sales target, the salesperson provided me with incorrect and misleading information throughout the process. Based on his...Read More
Lisa McConnell
Lisa McConnell -Google user
2 months ago
Great experience at this Verizon store on Battleground! I was in and out with my new iPhone in less than an hour. Had very polite, respectful and knowledgeable sales rep! This was the second Verizon store I visited on that day as the Verizon on...Read More
Jackie Chrek
Jackie Chrek -Google user
a month ago
As I walked into Verizon today I was approached by Cavonte(sales rep). I stated my issues with him and without hesitation Cavonte jumped into action. His level of expertise exceed my expectations. He fix my problems and concerns with my bill/phone. I recommend Verizon to...Read More
Patt Patrick
Patt Patrick -Google user
2 months ago
I HAVE BEEN TO THIS WEDOVER Verizon store 8 TIMES COU TING TODAY!! FIRST MY PHONE Ws " dropping calls". They tried to fix it. Finally they ordered replacement phone. However, I could not remember my pin! Customer service could not help to open...Read More
Volodymyr Uvarov
Volodymyr Uvarov -Google user
5 months ago
A terrible customer service center, inside stinks of marijuana, zero help from them, refused to give a physical SIM card. Hector Padial, who said he was the general manager of business accounts, forced his opinion on me and did nothing to help me, this is...Read More
Robert Cruz-Tello
Robert Cruz-Tello -Google user
5 months ago
Horrible service here!! Hector Padial, the manager of business accounts, is not a person you should trust for promotions. After he gives you a promotion, the bills are going to come back much higher than what he originally told you they … More
Sunilkumar Chaudhari
Sunilkumar Chaudhari -Google user
2 months ago
Very bad service. I do not see any help from store people resolving my problem.same time if you go to buy new plane every body’s ready from store.but customer service i strongly says zero.
Kenyanna Taylor
Kenyanna Taylor -Google user
4 months ago
worst store ever. came into report suspected fraud and didn’t get any help, only sarcasm! now here I am with a $200+ bill with no devices, they let someone come into the store and pick up my order. smh.
Marilyn wilson
Marilyn wilson -Google user
6 months ago
Lexus Shaw provided great customer service. She is really friendly and helpful. She deserves more than a 5-star rating.
Danee J
Danee J -Google user
a year ago
Great location! The reps are always helpful when I walk in. It’s my first month with Verizon and unfortunately I’ve experienced a few issues but between the reps JD & Lexus and the GM Brittany I was able to get things resolved. I appreciate them...Read More
Raya Sunbeam
Raya Sunbeam -Google user
a year ago
I had the most amazing experience at the Verizon off of Wendover!!!! I came in because my son’s phone was on backorder. And I needed to purchase insurance. Lexi was the representative I worked with she was very professional, kind, … More
Hannah Hieber
Hannah Hieber -Google user
8 months ago
For real the best Verizon experience I’ve ever had. Our associate C’avonte was super helpful and patient and made SURE that we walked out with what we needed. Never felt more helped in a Verizon store
L. G.
L. G. -Google user
a year ago
This was my first time ordering online to pick up in store through the locker system. I just want to say thank you to the associates at the front of the store that helped point me in the right direction. Cavonte' went above and beyond...Read More
Gerod Anthony
Gerod Anthony -Google user
a year ago
I had some problems with billing and my trading, but the good thing was that they fixed It. everywhere is going to have problems. But what's important is how they handle the solution. I'd recommend them.
Robert Cruz-Tello
Robert Cruz-Tello -Google user
5 months ago
Horrible service here!! Hector Padial, the manager of business accounts, is not a person you should trust for promotions. After he gives you a promotion, the bills are going to come back much higher than what he originally told you they were going to be....Read More
Raya Sunbeam
Raya Sunbeam -Google user
a year ago
I had the most amazing experience at the Verizon off of Wendover!!!! I came in because my son’s phone was on backorder. And I needed to purchase insurance. Lexi was the representative I worked with she was very professional, kind, efficient, very knowledgeable, she offered...Read More
L. G.
L. G. -Google user
a year ago
This was my first time ordering online to pick up in store through the locker system. I just want to say thank you to the associates at the front of the store that helped point me in the right direction. Cavonte' went above and beyond...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments