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Verizon is a cell phone store in Chandler, AZ.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.6
(227 Reviews)
5
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1
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paul kurr
paul kurr -Google user
a year ago
After being with 2 other similar companies my wife and I decided to switch to Verizon and also have their credit card. It's a difference between day and night! With other companies trying high pressure tactics and employees who didn't know their job, we are...Read More
Carl Cohen
Carl Cohen -Google user
7 years ago
Kathleen Tayler provided excellent service. I got the Samsung S9+ for my daughter and Kathleen made sure we were well informed and well taken care of. Very fast and convenient.
Jocelyn Cohen
Jocelyn Cohen -Google user
7 years ago
Awesome place! I broke my new phone protector and they replaced it without issue. Highly recommend Kathleen or Jeff to help out. Best and most honest sales people. 🙌 …
Medical Unicorn
Medical Unicorn -Google user
4 years ago
Have no complaints. They enforce masks and limit the number of people in their store which is appreciated during a pandemic. Staff member who helped me with my pre-paid was friendly and helpful. When he couldn’t help with full porting he gave me the phone...Read More
Steve Rudolph
Steve Rudolph -Google user
a week ago
I worked with Jackie at this store and she was great. Very respectful of my time and she was able to help me with a difficult account issue. This was a long and arduous process with Verizon customer service that really proved how dedicated she...Read More
Alexia Perez
Alexia Perez -Google user
2 weeks ago
Had a great experience at Verizon yesterday thanks to Zach and his team. Excellent customer service, clear communication, and an overall welcoming environment. They made everything quick, easy, and stress-free. Highly recommend!
Gary “Marty” Martin
Gary “Marty” Martin -Google user
a week ago
It was the experience that you hope for. Zach was outstanding in helping me transfer everything from my old phone to my new iPhone. The fact that we talked about airplanes and flying was a bonus.
Ve See
Ve See -Google user
5 months ago
I regret switching over to Verizon. They have screwed me with my bill and don’t follow through on what they say they will do. Pay very close attention to your bill, they will blame you for their own “ system glitches” and make you end...Read More
Leyda Miller
Leyda Miller -Google user
2 months ago
I want to express my gratitude to Dave, the Verizon representative in Fulton Ranch, for helping me activate my new cell phone with such professionalism. Thanks, Dave. You rock.
Kaycie Smith
Kaycie Smith -Google user
a year ago
Came to the store to help my father in law upgrade his iPhone. Employees Sara and Jeremy were both patient and kind as well as efficient in getting things setup. Their professionalism and knowledge were appreciated too. Thank you to them both!
Stephanie Celaya
Stephanie Celaya -Google user
a year ago
There was a big mixup with upgrades on our account and it turned into a big mess. I came back on a different day & Zack was able fix everything for us and explain everything thoroughly. I really enjoyed his calm demeanor and his ability...Read More
Samantha Louzek
Samantha Louzek -Google user
a year ago
EJ was excellent. I came in after I broke my phone at work. EJ was kind and efficient in helping me get a new phone. He provided me with a few different quotes and walked me through them. I was in and out super quick...Read More
Jo
Jo -Google user
4 years ago
Lionel at this location is amazing and the whole reason for this review. He knows his stuff and was very helpful. We ended up getting 4 new phones, adding a line and had a ton of questions. He was very patient every step of the...Read More
Merrily Pychinka
Merrily Pychinka -Google user
3 years ago
I am at the Fulton in Ranch Verizon store and I purchased a new phone two weeks ago from here and the young lady that helped me Irene was phenomenal. I now I’m back in the store to get some technical help and I can’t...Read More
Damian
Damian -Google user
4 years ago
Just had a great experience working with Irene on a swap/upgrade to a new iPhone. She is a Verizon Wireless veteran and a recent transfer from the east coast (lucky AZ!). I could not have been happier with her knowledge, guidance, and support!...Read More
Renee Zamboni
Renee Zamboni -Google user
4 years ago
Visited this location today to purchase a couple of new phones to replace our outdated iPhones. We put this off for weeks because our past experiences haven’t been very good with either waiting for a very long time for service or not receiving detailed...Read More
Jedi Master ASU
Jedi Master ASU -Google user
Edited 2 years ago
Got a new watch and new fold 4 from the business service and the watch didn't work. After an hour or more with tech support, they couldn't get it to pair and do the one number calling LTE on the watch and phone. I...Read More
Rhett Lawmaster
Rhett Lawmaster -Google user
4 years ago
The staff at this location were very friendly and courteous. We experienced a Porting issue, which they resolved quickly with a call the the Porting Department. The store seemed modern, well stocked, and organized. I would highly recommend this location for those needing cellphones, tablets,...Read More
Mateo Diego
Mateo Diego -Google user
6 years ago
This is our local Verizon store. We don't often have a need to go in to the store, but the two recent occasions we did were awesome. The staff here is always super knowledgeable, helpful and friendly. The most recent time, Kathleen had us out...Read More
Nathan Wallace
Nathan Wallace -Google user
7 years ago
I have followed the same Verizon Team Member from store to store for many years. Thank goodness that he landed at this store for the long haul, because even when he is not working and my impatience won't allow me to wait until the next...Read More
Todd Phelan
Todd Phelan -Google user
4 years ago
This store has the best COVID19 precautions I've seen all year. I was amazed. Don't hesitate to go to this location. Thank you Verizon and your staff for setting the bar. …
Ann B
Ann B -Google user
2 years ago
Great customer service at this Verizon store. I needed a quick phone line activation done with any carrier. I walked into T-mobile, Sprint, Walmart, and Boost Mobile (worst). I walked in with same issue and this store location service reps find solution...Read More
Greg Christy
Greg Christy -Google user
2 years ago
Masoud fixed my wife’s phone and then fixed mine. Was an absolute pleasure to talk with him while he was helping us. Really nice to find someone that knows their job, and how to treat people. Totally recommend this guy. Thanks again Masoud!
Heather Featherly
Heather Featherly -Google user
3 years ago
My iPhone died and I went to Verizon for help. Masoud assisted me with problem solving whats wrong and was very patient with my lack of knowledgebase with my phone/Apple products. He sold me a new watch so if I ever have a hardware...Read More
Horst Binzer
Horst Binzer -Google user
3 years ago
Best visit to Verizon, ever. Professional, knowledgeable and friendly. I should have written the name of the customer service agent down. It was close to Moustava. Not only did he attend to our needs, he simultaneously trained another employee. Great employee.
Andrew Coonts
Andrew Coonts -Google user
6 years ago
Shout-out to Travis Z. He was extremely helpful and made transferring my service to Verizon very easy, and he didn't try to sell me anything I didn't want or need... I was able to use the phone and phone number I already had, and the...Read More
James Farley
James Farley -Google user
2 years ago
My salesman Ryan was outstanding!!! I'm not very phone savvy. He went above and beyond to make sure all my important apps got transferred. Thank you buddy
Dawn Verhest
Dawn Verhest -Google user
4 years ago
I work with on gentleman by the name of Lionel he was a great help. You went up and Beyond listening and helping me solve problems with my phone. Rather than me having to purchase a new phone. He fixed all the issues I had.
CT Carter
CT Carter -Google user
7 years ago
Great experience purchasing my new Samsung S9 - Kass was very knowledgeable and answered all my boring and heavy needs questions - I walked into the VERIZON store in S. Chandler with a purpose of just upgrading to the J7V from a dinosaur...Read More
MCP
MCP -Google user
4 years ago
I walked in to get help with a new phone and was helped by Masoud and Juan. Both were very knowledgeable in explaining the products and process and Masoud knows what he is doing and all of the details of the promos, Verizon billing, and...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments