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Call Direction Website Reviews

About

Verizon is a cell phone store in Costa Mesa, CA.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(187 Reviews)
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1
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Amir Nazari
Amir Nazari -Google user
2 months ago
I had a highly disappointing experience with Josue Hernandez at Verizon. I opened three lines under the impression that I was participating in a promotion where I would trade in my equipment for incentives. However, after reviewing my account, I discovered that four lines...Read More
ibrahim civan
ibrahim civan -Google user
3 months ago
this location is unprofessional, her name is Nancy made messed up on my account I transfer my 4 lines from Tmobile to Verizon and I m so regret… they sold me 2 home internet box which I don’t need it, they said I have to...Read More
Matt Hashimoto
Matt Hashimoto -Google user
5 months ago
Never come to this store. I purchased a phone online through the Verizon app and chose this location as the in-store pickup location. When I went to get the phone, they tried to charge me a $40 service charge fee for having to give me...Read More
Noah Riley
Noah Riley -Google user
a month ago
Money back guarantee is bs . I returned 2 phones within a week of purchase and barely got half of the 700 dollars I spent to open 2 new lines . Don’t sign up here . Go to corporate store on harbor . Waste of...Read More
Jose Vasquez
Jose Vasquez -Google user
7 months ago
Best store I've ever been to!!! Josue goes the extra mile to help you. Josue is 100% HONEST. I was completely impressed with his professionalism and customer service. Josue always takes the time to answer any questions I may have and provides me with all...Read More
Laurie Goshe
Laurie Goshe -Google user
8 months ago
Conrad was amazing at helping me with Everything that needed to be done with ordering a new phone and setting up the new phone and account adjustments. He is extremely knowledgeable, personable and patient. Keith stepped in to help and he was great, too. Verizon...Read More
Bill
Bill -Google user
10 months ago
Conrad worked tirelessly to help us. My wife and I didn't leave until all of the problems in transitioning my telephone system to Verizon was completed. You should be very proud of him. He's extremely patient, professional and thorough. I've been through this process before. He managed...Read More
Karina Colombo
Karina Colombo -Google user
7 months ago
Joshua was extremely helpful and patient with me while we updated my old note 8 to the ultra 24. The whole process was smooth and I am very happy with my purchase.
Cole Smith
Cole Smith -Google user
a year ago
I had an excellent experience at Verizon on 17th street, thanks to Derrick. His sales expertise, professionalism, and timely assistance made the process enjoyable. Derrick's upbeat personality and the bonus of awesome music created a positive atmosphere. I highly recommend him and believe he deserves...Read More
Jessica Gilbert
Jessica Gilbert -Google user
a year ago
Unfortunately I did not get my salesman’s name. But I give him huge accolades- he was the only one in the store and my phone sale was not simple due to the fact that my old phone screen was broken and he had to work...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly