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Call Direction Website Reviews

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Verizon is a cell phone store in Oakhurst, CA.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.6
(330 Reviews)
5
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1
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Lee Ekland
Lee Ekland -Google user
3 weeks ago
I want to thank the manager Paula for her professionalism and patience answering all my many questions. I was most impressed with her getting up extra early to be at work and call me at 6am so I would be sure to get the new...Read More
Robert Pereda
Robert Pereda -Google user
2 months ago
The best customer service 100%. Answered all our questions, friendly, courteous, knowledgeable and patient with us. The best service and coverage. Katrina was excellent. Highly recommend to anyone and everyone.
Brian Mesenger
Brian Mesenger -Google user
4 weeks ago
It was a wonderful experience. The gentleman working was the only one on the shift and was missing his lunch to help us. He wouldn't rest until we're taking care of! Very appreciative of him
Margaret Knowles
Margaret Knowles -Google user
5 months ago
The Personnel here are friendly and very efficient! They explain things well; they review the possible options of phones, plans, payments, etc. CAREFULLY!! I really appreciated that. They are available for future assistance! I rate this company VERY HIGHLY!!!
Faith Alec
Faith Alec -Google user
2 months ago
Great customer service,very friendly,Answered all my questions, got me a great deal on a new phone and made sure all my info was backed up. Thankyou!
Jeremy Richter
Jeremy Richter -Google user
4 months ago
Though way under staffed the person that helped me was kind and very transparent about the wait time with everyone that came in she was doing a great job and at one point was helping 3 of us at the same time she was great...Read More
Janette Gamble
Janette Gamble -Google user
3 months ago
I’m elderly, & this tech stuff is not easy for me. I am grateful to Angela & Chase for their patience and expert assistance in the purchase of new iPhones and explaining services & costs.
Michael Vanderhorst
Michael Vanderhorst -Google user
Edited 6 months ago
Fantastic customer service it was a pleasure to work with the staff.. I visited my Verizon store today again and had to leave another review for the dedicated workers I encountered. I couldn't figure out how to add a review. Chase was the nice young man who...Read More
Holly Walter
Holly Walter -Google user
3 months ago
Very helpful and low-key, not crowded and rushed. Super service.
Adam Chupinski
Adam Chupinski -Google user
a week ago
Great experience, in and out with no issues!
Richard LoCicero
Richard LoCicero -Google user
2 months ago
Excellent offer service and great customer support
Brenda Tallant
Brenda Tallant -Google user
5 months ago
Very pleasant experience. Amanda was very helpful and very knowledgeable.
Jacob Smith
Jacob Smith -Google user
4 months ago
I got get service at this store they where very helpful
Shirley Rodrigues
Shirley Rodrigues -Google user
6 months ago
Amanda was helpful and pleasant she should get a raise.
Yvonne Garcia Wilson
Yvonne Garcia Wilson -Google user
3 years ago
My experience was great and Saydee was very professional and courteous. I never knew I could get minutes for my prepaid phone there at the Verizon store. It's such a convenience. Thank you Verizon I love your service Merry Christmas and A Prosperous New Year.
Rene Christenson
Rene Christenson -Google user
3 years ago
I shattered my screen and called the store. The nice lady I spoke with set a nee phone aside for me and I drove straight over. There were three young ladies and all of them were polite and helpful, I did not feel like a...Read More
bri marie
bri marie -Google user
Edited 2 years ago
I highly recommend this location, whenever I come to pay my bill or have phone questions. I always talk to Paige. She knows how to do everything for me, I trust her to make her best judgment. She deserves a pay raise!
epicsteve
epicsteve -Google user
4 years ago
I came in at 3:30 PM and there was no one else in the store, so no waiting! More importantly, Savanna was very helpful, friendly, informative and efficient. Simply outstanding! Plus, they had the phone, screen protector and case that I wanted, in stock. It...Read More
J Fuller
J Fuller -Google user
3 years ago
Kaitlyn and Sadie at Russell cellular in Oakhurst went through great pains to make sure that my account was not overcharged or plans changed that would have impacted my bill negatively. After three days and over a weekend they finally got it ironed out. I...Read More
Samantha Shaffer
Samantha Shaffer -Google user
Edited 3 years ago
2021 update and the place only got better. They renovated the inside so now it feels comfortable and fresh compared to how it was. The level of customer service throughout the years has been consistently top level. Patient and knowledgeable staff. He listened to what we...Read More
Makayla Demeusy
Makayla Demeusy -Google user
3 years ago
Went in and got a new phone and plan very quickly and easily. Dakota was very kind and very clear with the costs and expenses and didn’t try to hide anything. He was very open with fees we would need to pay. I really appreciate...Read More
Eva Mondine
Eva Mondine -Google user
Edited 6 years ago
Every one at Ensignal is so helpful! Went in to upgrade my IPhone and starting with Sir Henley ordering phone and Chrystal helping set up new phone. They are all very helpful and patient! Thank you so much! I would recommend to all. Nice to...Read More
Richard Ballinger
Richard Ballinger -Google user
4 years ago
The employees at this location handled a very difficult customer in a calm and professional manner. I was highly impressed. Not to mention, they helped me out with my purchase with no issue. They were clear and concise with listing out …
melissa “Mel” gonzalez
melissa “Mel” gonzalez -Google user
Edited 3 years ago
Paige was amazing!!! I had a great experience getting a phone activated. She did all of the work, even helped me establish all the parameters and parental controls. Grateful we didn't have to go to Fresno to get business done
J&T FERREIRA
J&T FERREIRA -Google user
2 months ago
Great service from Paula B 😀 …
Chris A.
Chris A. -Google user
4 years ago
Paige and Kaitlyn went above and beyond for multiple customers as my wife and I walked into the store. Kaitlyn took the time to help a customer with transferring the photos to pictures due to them being transferred as...Read More
Lynda Allen
Lynda Allen -Google user
6 years ago
Ashli was amazing helping me understand this phone. She made the time to make feel comfortable and always give me a smile. She made my day. Ashli is a good employee and asset to your company. Hope she is up for a raise ...Read More
Karen Shapazian
Karen Shapazian -Google user
Edited 3 years ago
My experience at Russell Cellular was excellent I am not tech savvy and Savannah was the person that took care of me. Her professionalism, understanding of the products, ability to explain, broad knowledge of all cell phones and her …
Linda Paterna
Linda Paterna -Google user
4 years ago
Walked into store frustrated with poor service from original vendor and Saydee Bennett in the Oakhurst Verizon store immediately greeted me and addressed my issues. She discussed my options and I selected a Samsung A21 with accessories. …
Laurel Wright
Laurel Wright -Google user
3 months ago
Thank you Amanda for great service

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments