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Verizon is a cell phone store in Greenville, SC.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.5
(226 Reviews)
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Joseph Hamrick
Joseph Hamrick -Google user
5 years ago
Verizon has provided our company with service for 5 years now and we have not had any problems with our services, nor while upgrading to new phones!
Alan Burghauser, MD
Alan Burghauser, MD -Google user
2 weeks ago
A cellular phone store is usually just another phone stores. But they don’t have a Judge Stanley! I never met a specialist so knowledgeable, warm, friendly and helpful. Verizon should make him a store manager and then more …… A source of great ideas...Read More
Christian Slank
Christian Slank -Google user
3 months ago
Had an issue with the number being stolen from my phone. Went to different corporate stores, and was on the phone with main corporate, with no success to retrieve number to put back on my phone. Went to this location, and after a month of...Read More
Lucky
Lucky -Google user
10 months ago
Had a great experience today getting a phone issue fixed with the Assistant Manager Britney. The first associate I talked to was less than helpful, immediately tried to send me to another store, and made it seem like I was just inconveniencing her day in an...Read More
Jacie Pridgeon
Jacie Pridgeon -Google user
2 months ago
The customer service was great! Shout to Darius for explaining things really well and being super helpful 😊 …
James Stephens
James Stephens -Google user
2 months ago
TJ was extremely helpful and knowledgeable! Made our experience here pleasant and seamless.
Darrell Brotherton
Darrell Brotherton -Google user
a year ago
I had an amazingly good experience working with Ashley today. She not only helped transfer a phone during the power outages but also walked my wife through creating her own Apple ID, something that was above and beyond. This is the Verizon store will use...Read More
Shannon M
Shannon M -Google user
11 months ago
Highly recommend this store! Went to a different store in Greenville and dealt with a not so great rep. Had problems with my phone order and activation so went to the Market Point store. Britney who is their assistant manager helped me and had...Read More
Katie Kearns
Katie Kearns -Google user
a year ago
Getting my iPhone 16 pro ordered and set up was unnecessarily complicated, thanks to Verizon as a service. But the employees at this location were really great about helping resolve the many issues. I had to go to this store 3 times in one day...Read More
Jonathan P
Jonathan P -Google user
a year ago
This team really made me feel as if I was cared about. They anticipated my needs and helped me find the products that I actually needed. I was not over sold and I was giving them support that I was looking for. Antrone is an...Read More
ligeria young
ligeria young -Google user
a year ago
Went in to try to upgrade my mom phone but couldn’t. Antron’s tried everything he could to help us. His customer services goes above and beyond 100%. He is always my go to Verizon CSR when I go in store.
Dan “Larry Legend” Marino
Dan “Larry Legend” Marino -Google user
3 years ago
I had a very smooth and easy experience with all of the folks that worked there. Aaron Daves was helping me out and was able to answer any questions I had in a very understandable way. First time getting a phone plan of my own...Read More
Teri Goolsby
Teri Goolsby -Google user
3 years ago
Second time I have wanted a specific device and they have had it in stock when others haven't! Most recent purchase was the Pixel 6. Was able to get the colors I wanted. Our sales person (Tron) was amazingly patient and found answers to all...Read More
Jerome Dowling
Jerome Dowling -Google user
9 years ago
The woman who helped me was fantastic. I have never had such great customer service from any Verizon! She got me exactly what I needed and even made some great recommendations. I couldn't purchase today, but she never felt pushy!
Sue Sullivan
Sue Sullivan -Google user
a year ago
Verizon has true excellence of customer service. Being a retired professional from NYC, I have experienced service from every major cellular company. None can match the quality of Verizon.
Stevezilla
Stevezilla -Google user
7 years ago
I have really enjoyed every visit I have had at this Verizon. They have always taken care of me and my wife as well as my mother and sister. I never have to worry if the sales reps are going to take advantage of my...Read More
amy manley
amy manley -Google user
5 years ago
Quentin was really helpful he took time to address all the issues we had with our phones! Great personality and hard worker his manager was also great help with our phones when quentin had to step away we were never left alone or had...Read More
EllA Glenn
EllA Glenn -Google user
4 years ago
Took my mom to pay her cell phone bill and inquire about getting her a new phone. I went in for her and I was assisted promptly by a young lady, then a young man instructed me on how to use the kieos to pay...Read More
Whitney Larkin
Whitney Larkin -Google user
5 years ago
Wonderful experience with Matt, he broke everything down for us, made sure that if we had any questions he would get the correct information and reassure us of anything that we had concerns about. Matt was very knowledgeable and hospitable! Loved our visit tonight because...Read More
Matt
Matt -Google user
7 years ago
Came here to pick up my online order. I never really enjoy visits to the stores but this time AJ and Brittney helped us out a ton. Everyone else we spoke with was nice & professional as well. I will admit at first I wasn't...Read More
Jeffrey Ragsdale
Jeffrey Ragsdale -Google user
5 years ago
Outstanding customer service at this location. After being told that I couldn't pay a Verizon bill at another store, I decided to try this store. Glad i did, the associate helped me and I was in and out in less than 5 minutes.
Caleb Mason
Caleb Mason -Google user
5 years ago
This is the only location that could actually help me with the defective device I received from Google. Every other location told me I had to pay my $200 deductible to get another phone when mine was turning off at random times. I...Read More
Glen Horne
Glen Horne -Google user
2 years ago
Verizon is very helpful with phone issues. They have a new WiFi router service which will make Spectrum think twice about raising rates again. Go Verizon!
Jim Costello
Jim Costello -Google user
9 months ago
Very friendly employees, quick process to upgrade our phone.
Don Ropp
Don Ropp -Google user
3 years ago
For the first time in a while, everything went smoothly at the Verizon store. Was getting set up for home internet and everything went off without a hitch. Sadly, that has not always been my experience.
sean smith
sean smith -Google user
9 years ago
The wait time was very minimal. Our customer service representative was very knowledgeable. The biggest plus is that it is a corporate store which is a big plus because only corporate stores can do certain things.
Don Bridges
Don Bridges -Google user
Edited 6 years ago
Our sales experience here with Quentin was great. He was knowledgeable, professional and made the process easy and pleasant.
Tato Bosca
Tato Bosca -Google user
7 years ago
I was attended by Chris Gilchrist and he dedicated to me all the time I needed, was very friendly and competent and called me the following day to check on how the service was going. Excellent service!
Xiomara Jones
Xiomara Jones -Google user
4 years ago
I appreciate how helpful they were today. I don't like calling customer service and I was dreading the in person visit, but it was worth it.
Brian Neely
Brian Neely -Google user
11 years ago
I was so happy with the service I got from Shondra at this store. She listened to what I was looking for, hooked me up with the right phone, and did everything she could do to save me money and set me up with...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments