I was amazed that the Verizon staff didn’t try to upsell me for everything in the store. They actually looked at my data storage on my phone and told me I didn’t need the larger capacity memory. They didn’t try to add on the entire...
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I was amazed that the Verizon staff didn’t try to upsell me for everything in the store. They actually looked at my data storage on my phone and told me I didn’t need the larger capacity memory. They didn’t try to add on the entire shopping list, I did add protection, a case, because of new lightening charge I needed one for my car, and a cable and I needed the base for in the wall at home, but those were expected. They were kind and understanding of my technology challenges. They explained everything, the next bill and the following bill and fully disclosed what my new charges, as well as how the trade in credit works.