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Verizon is a cell phone store in Phenix City, AL.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(334 Reviews)
5
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3
2
1
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Toni Michelle
Toni Michelle -Google user
2 years ago
Very quick and prompt service. I paid for my phone and service over the phone. I walked in and out in under 5 minutes with all my things in a nice bag. I got the iPhone 14 pro max in gold. Highly recommend. The...Read More
Mommy Shark
Mommy Shark -Google user
a year ago
Fabien smith is the best most professional customer service rep that I’ve ever dealt with in my life Go see him for all your Verizon product needs!!
EXOTIC ZEBRRA
EXOTIC ZEBRRA -Google user
a week ago
One of my favorite stores in the columbus-phenic0x city area. Great and thorough service from each employee. 11/10
Tyler Hurd
Tyler Hurd -Google user
a year ago
Came in to claim an upgrade I’ve been due for and was helped out by Errick. Errick was incredibly knowledgeable and provided one of, if not the, best customer service experience I’ve been fortunate enough to experience. Errick provided a super smooth and valuable experience....Read More
Carsen Storey
Carsen Storey -Google user
a year ago
The customer service at the Phenix City, AL location is unmatched. Some of the best customer service I have experienced. The team is clearly well-led and full of efficient problem solvers who possess an attitude of helpfulness and service.
toni whitaker
toni whitaker -Google user
a year ago
Great Place, Customer Service Associates always go above and beyond. Most Attentive to your needs and concerns. Great atmosphere, Customer Care is Platinum Standard. I wouldn't go anywhere else. Love this place ❤️
aaliyah alexander
aaliyah alexander -Google user
3 years ago
I came in the Verizon store very confused and needing help. Cameron was AMAZING! He helped me through everything and made sure i understood everything! He was very polite and got me in and out. I’ve never met an employee so nice and he knows...Read More
Brandy Blanton
Brandy Blanton -Google user
6 months ago
Manuel was great at helping with my concerns and hot my bill lowered!
O2 unlimited
O2 unlimited -Google user
4 months ago
Didn't take long I only need a sim card.
Zach Buckner
Zach Buckner -Google user
a year ago
Brian was incredibly courteous and informative. Found the best deals and made what is usually not fun buying a phone, quite enjoyable. Will buy from him again.
Mark Williams
Mark Williams -Google user
6 months ago
Best experience I have ever had with a Verizon store....hands down.
Alida Hansell
Alida Hansell -Google user
2 years ago
We had a horrible experience with the staff and lack of customer service at the Columbus location. We drove to the Alabama location, and Micheal helped us upgrade our phones, offer specials, help with accessories, and transfer our phone information from our old to our...Read More
Sharon May-Short
Sharon May-Short -Google user
2 years ago
Gosh! Matthew saved me!! WE were traveling and I was trying to activate my new phone. He quickly determined it had a bad sim card, replace it and we were on our way. Great thanks to Matthew for doing such an...Read More
Paige Divins
Paige Divins -Google user
4 years ago
This was the best Verizon experience yet. They didn't try to upsell me or hassle me just for a sale. They had the device I wanted in stock. I was in and out in under 40 minutes. Walked out with a new phone, new line...Read More
Michelle Collazo (Michie)
Michelle Collazo (Michie) -Google user
2 years ago
I went to the Verizone store in Phenix City to buy a tempered glass and ask questions in order to upgrade my daughters phone. Cameron helped me...and OMG...he was AMAZING! He answered all my questions and my daughter left the store happy with a new...Read More
Miranda Portino
Miranda Portino -Google user
3 years ago
If you need help or need anything, I highly recommend Matthew!!! We went to the veterans parkway verizon first and the lady we spoke with didn't have a clue of how to help us or what she was doing so we left and later came...Read More
Wendy Hall
Wendy Hall -Google user
4 years ago
You get what you give in these types of places. My sales associate was awesome. He showed me the things I could have but when I declined, he didn't keep trying. He was so kind as well. Ps, love my new phone.
Eddie Florence
Eddie Florence -Google user
3 years ago
Very helpful experience. I was struggling to activate my SIM card and the employee named Cameron went through lengths ends to make sure I was set. Thanks Again and great service from this Verizon!
Lori D. Clark
Lori D. Clark -Google user
6 years ago
Normal Verizon store but this one has several employees so the wait is not near as bad as Macon Road in Columbus. Nice kiosks and a large assortment of goodies. Nice folks as well, works for me! This is where I go...Read More
Gene Miller
Gene Miller -Google user
10 years ago
i was dreading going to this location on a Sunday, however after entering the store we were greeted by Danielle and promptly helped and sent on our way. a very delightful and efficient experience. thank you

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments