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Call Direction Website Reviews

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Verizon is a cell phone store in New London, CT.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.9
(828 Reviews)
5
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2
1
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T H
T H -Google user
Edited 2 years ago
Came in for a great deal, and we had Reamark, and he helped us upgrade 2 phones. Very clean store , a bit of a wait, but it was worth it. We had to order the phones because they weren't in stock. You need help...Read More
Pablo_farted
Pablo_farted -Google user
2 months ago
Guy in the man bun and the guy with short hair deserve a 5 star most definitely, very nice and felt very taken care of.
Robert Cleary
Robert Cleary -Google user
3 weeks ago
Joe Lopez went above and beyond in his level of service. He was helping me and another customer at the same time. I couldn’t be more pleased with his efforts, knowledge and service and support. Joe is the best. Come see him at Verizon. He...Read More
Heather Leve
Heather Leve -Google user
a month ago
Our associate Vinny was absolutely amazing! Not only did he help add me to my moms he got her some discounts she didn't know she was entitled to!!! 0What I also like is I didn't feel pressured to buy all these bells and whistles...Read More
Doreen Church
Doreen Church -Google user
6 days ago
Vinny, I can’t say enough about this Verizon representative. My phone was dropped in a washing machine and due to a crack I had on my phone, . All information was lost. He worked extremely hard for several hours to restore all my information. His...Read More
Deborah Freedman
Deborah Freedman -Google user
a month ago
We are out of towners who were in the new London area for our son‘s wedding when my husband‘s phone suddenly and completely died. Joseph Lopez took us under his wing and made sure that we could stay connected to all of the friends and...Read More
Murray Renshaw
Murray Renshaw -Google user
5 months ago
I had a great experience purchasing a new phone at the Verizon store yesterday with Joseph. He was very knowledgeable very efficient and very polite a real gentleman. He is by far the best Verizon associate ever – even better than Neil. AAA service at...Read More
Kelley Benzing
Kelley Benzing -Google user
2 weeks ago
Joseph Lopez was very helpful, and worked as fast as he could. He managed multiple customers and was always friendly and polite.
Karen Baker
Karen Baker -Google user
2 months ago
Given that Mercury Retrograde was in charge of the day, Manager Joe Lopez, and his staff Mike and Mitch, were also very helpful, while I displayed incredible patience over 3.5 hours while 2 phone numbers were transferred to one new phone.
Alex
Alex -Google user
a month ago
Fantastic service, Joseph lopez was a fantastic help and totally sorted everything out for me. Got me the lowest price on everything i needed and helped me for like an hour to set up everything i needed on my new phone. 11/10
Marilyn Hentz
Marilyn Hentz -Google user
5 months ago
David was the best. He was extremely patient when encountering technical issues beyond his control and dealing with Support that was of no help. He got 3 new phones, 1 tablet & 1 watch up and running in no time. And...Read More
Tha Stoop kid
Tha Stoop kid -Google user
a week ago
Joe Lopez was an amazing help and went above and beyond. Very happy with my service at the New London location
Ken Morris
Ken Morris -Google user
6 months ago
Fantastic experience of customer service with David at Verizon! Detailed and thorough, patient and accommodating, and hard-working and compassionate towards my needs. What else can I say? Deeply appreciated the time and attention and the efforts expended on their behalf to make sure that I...Read More
Elaine Gasconi
Elaine Gasconi -Google user
3 months ago
I was given the utmost professional help at the Verizon Store location in New London, Connecticut! Jospeh Lopez attended to my needs for problems with my phone and much needed advice on how to get the best service from both my phone and my...Read More
KatherineB
KatherineB -Google user
6 months ago
Joe and Jaden were so wonderful helping me upgrade from a very old iPhone 8 (that did not want to cooperate!!) to a beautiful new iPhone 16 Pro! They were so friendly and knowledgeable and I left there a very happy customer. Couldn’t ask...Read More
Madison Gates
Madison Gates -Google user
3 months ago
Joseph was amazing! He was very helpful and funny. He is great at managing the store and deserves a MEGA raise.
Ayfer Kyle
Ayfer Kyle -Google user
5 months ago
Joseph as the supervisor and Shannon as a sales Associate were Excellent to work with!!! They were very attentive to my needs and wants... Greatly Appreciated LOVE Ayfer
Maureen Alexis
Maureen Alexis -Google user
6 months ago
I had an amazing experience at this Verizon location. The staff were incredibly helpful and friendly, especially Joseph, who went above and beyond to assist me. He made the process of exchanging my old phone for an upgrade smooth and hassle-free. Highly recommend this location...Read More
Lauren L
Lauren L -Google user
3 months ago
Joe was an amazing person to work with- was very patient and knowledgeable and helped us through everything we needed to get done. Would 100% recommend this location for all of your Verizon needs!
Heather Cobb
Heather Cobb -Google user
3 weeks ago
Joseph was very attentive to us and our needs while also trying to save us money which is a big plus for our family.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit