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Call Direction Website Reviews

About

Verizon is a cell phone store in Modesto, CA.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(213 Reviews)
5
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1
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JR’s Way (JR’s Way)
JR’s Way (JR’s Way) -Google user
6 years ago
⚜️Here is the place I was looking for!!! ⚜️ ⚜️🏆🥇⌚️👏📱👏👏📲👍👍💻👍⌨️ A place where you get treated like there really is value on each and every customer, Abel the young man there, is helping me out on some things. If you ever need help, come to...Read More
Susie Schachere
Susie Schachere -Google user
a week ago
Friendly staff; they helped answer my question. They were clear in explaining about me switching over my account, to a family member account.
Helen MacDonald
Helen MacDonald -Google user
4 months ago
I vas treated very well by JT and Ruby they took time to familiarize me with the services you provide…
Kurt Romanowski
Kurt Romanowski -Google user
4 months ago
Cullen was great! He helped with all my issues
StaceyJordan Visuals
StaceyJordan Visuals -Google user
4 days ago
The customer service is excellent
Angela Lawson
Angela Lawson -Google user
2 years ago
Anthony was so helpful. He literally was with me for almost 2 hours working to get my activation transferred. He told me, I don't want you to leave this store without your phone being activated. I so appreciated his patient help, and persistence to get...Read More
Makaila Bledsoe-Conway
Makaila Bledsoe-Conway -Google user
5 months ago
Great experience was quick and super easy
Adriana Marquez
Adriana Marquez -Google user
3 years ago
Jonathan has excellent customer service. Highly recommend more customers to come here if they need help setting up their phones or learning about different plans. Charles was very knowledgeable and helpful when it came to super technical questions about Asurion and more.
guadalupe figueroa
guadalupe figueroa -Google user
a year ago
I went into the Verizon at the mall and was helped by the manager julia, she is amazing I just came for accessories but she let me know all the offers and showed me how much I can save switching over, the store was busy...Read More
Diana Rabelo
Diana Rabelo -Google user
3 years ago
Great service!! Haleigh was a pleasure to work with and extremely knowledgeable. Haleigh went out of her way to make sure every detail was taken care of. Truly enjoyed the experience.
Patricia Millar
Patricia Millar -Google user
6 years ago
This is the best experience that I have ever had at a Verizon store in 18 years of being a customer. This rep deserves a promotion. She is knowledgeable, efficient and thorough. She genuinely cares about what it will be like for me when I...Read More
allen dimond
allen dimond -Google user
6 years ago
Andres made our experience great. He helped me and my girlfriend out with buying new phones and even stayed past closing just to make sure we were all set to go. 5/5 stars for the service we got!
Andrew Tomasetti
Andrew Tomasetti -Google user
3 years ago
Charles Perez helped us out greatly. He is the model employee. Direct but respectful and very hard working. The whole team worked well together and were very fast and efficient.
Joe Stayton
Joe Stayton -Google user
2 years ago
Sales guy was Awesome. Super Friendly, Helpful, Knowledgeable and polite. Totally set me up ! He’s the bomb.
Apophis 3039
Apophis 3039 -Google user
2 years ago
Immediately helpful, got to work extremely professional staff. We struggled with the other providers to transfer my service but otherwise smooth transition from Verizon and the rep’s part.
EC
EC -Google user
2 years ago
Caitlyn is GREAT!! She knows how to explain everything to the customer And gives other options to customers and she’s Amazing with her work ethic!! Thank you so much Caitlyn we love our phones😁 …
Elida Zamarripa
Elida Zamarripa -Google user
3 years ago
My sales Rep Caitlyn in the Modesto Mall Store was absolutely amazing. I will definitely be going to her again in the future. Thank you Caitlyn, for all your help with my new phone and watch. You ROCK!!’
William Yanes (BillYanAire)
William Yanes (BillYanAire) -Google user
8 years ago
I got my galaxy s8 + from Angelica. Not only do I love my phone I appreciate the great customer service. She went above and beyond and took care of all my wireless needs. I definitely will recommend friends and family to her.
Jesse James
Jesse James -Google user
4 years ago
I was helped today by Nicholas and he was very professional and helpful! He answered all my questions and had a great attitude. Would definitely come back to the same store.
Ricardo Galvez
Ricardo Galvez -Google user
3 years ago
Miss Sandoval was amazing! I came in last minute and needed a new iPhone. I was in and out and her customer service was phenomenal Jeep Gang!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly