Reviews (951) 491-0550 Call Direction Website Photos About
Call Direction Website Reviews

About

Verizon is a cell phone store in Temecula, CA.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.2
(324 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Jill Smith
Jill Smith -Google user
2 months ago
Virge (not sure if I am spelling it right) was amazing! He spent a lot of time with us and was very patient. He sure made the visit nice! Thanks Virge!!
Ray Clermont
Ray Clermont -Google user
3 weeks ago
The associate worked with me to help me understand everything. He was knowledgeable and courteous the entire visit. A 10 of 10!
Jane Lauhon
Jane Lauhon -Google user
6 months ago
I needed a new phone and the guys at the Temecula store on 79 South (Temecula Parkway) were very helpful, friendly and professional. They explained everything to us and treated us with the utmost respect. We will definitely go back when my husband needs his...Read More
Loni Buckley
Loni Buckley -Google user
3 months ago
Very professional and thoroughly explained the difference between phones to help us make a wonderful selection. He made the whole process easy.
Getty Asnake
Getty Asnake -Google user
a month ago
I visited this store with issue and Jason helped resolve the issues. Jason showed exceptional customer service not only to me but to a customer that came after me and was waiting for service. Thanks Jason!!
Kari Inniss
Kari Inniss -Google user
3 months ago
Virg was an absolute pleasure to work with. He is so patient with all the customers. Usually dread having to go to stores like this but he is awesome thank you!
Becky Glaser
Becky Glaser -Google user
a month ago
Our representative met all our needs he was professional and very knowledgeable- he answered all our questions and explained everything.
IRIS MATA
IRIS MATA -Google user
6 months ago
Very helpful, I have gone back to that store for help with my phone phone and they are always willing to help me. The supervisor is a sweetheart, he even joins in and helps me with questions on my new phone. Thank you guys, you...Read More
Stacey Sanchez
Stacey Sanchez -Google user
a month ago
Daniel is the best. Super helpful and makes sure you know what you are getting.
Karen Sharp
Karen Sharp -Google user
a year ago
Alex was so helpful and was able to take care of everything I was concerned about…and more! My phone had been stolen and I came in there very upset. Alex helped me so much that I walked out of there feeling very calm and...Read More
Colin Wingate
Colin Wingate -Google user
a year ago
Not only did the young lady reverse the entire purchase mess I had gotten myself into the day before online, but I left the store with my new phone and accessories in less than two hours! She was super competent, efficient, and pleasant. I’m always...Read More
Jared Fallentine
Jared Fallentine -Google user
a year ago
The store manager Justin was amazing and made and my wife feel very comfortable with our new devices. Mohsin was an added bonus of great customer service and we really appreciate their teamwork. I would definitely recommend this store and their representatives to everyone looking...Read More
Andrew Wright
Andrew Wright -Google user
a year ago
Went here to get a new iPhone when my previous one was stolen. Had a great experience. I was anxious about getting a new phone due to previous experiences at other stores. Stacey helped me get the iPhone I wanted (exact color as well) and...Read More
Z Z
Z Z -Google user
3 weeks ago
Came in for some account modifications on the frontier internet side of things. Staff was helpful
Liz Arbogast
Liz Arbogast -Google user
2 years ago
Again Mo was great, helpful and nice. He is an amazing man. He wasn't trained on my new phone but was able to help me. I had been trying to do for days. I was aggravated and he was a blessing. Thanks to Mo. You...Read More
Zac Knox
Zac Knox -Google user
2 years ago
Mohsin was awesome! Great customer service and super knowledgeable! My wife and I were out of there with 2 new phones in less than an hour. He also helped us install screen protectors we had previously purchased on our new phones. Overall, I would recommend...Read More
Erick Collins
Erick Collins -Google user
a year ago
All my visits here have been extremely helpful. Extra kudos to Justin. I see some other bad reviews and would say they probably just had an unlucky experience. We processed 3 phones and a return with a packed store in about 30 minutes. The corporate...Read More
Rod Shier
Rod Shier -Google user
a year ago
I went into the local store to connect an I-watch to the phone, and was assisted by Isaac. He treated me with kindness, respect and professionalism!!! He did appear to still be in training, however, that is a good thing. You have to start somewhere. And...Read More
Lori Ruziska
Lori Ruziska -Google user
2 years ago
Marcus at the Verizon store was absolutely amazing! I had to make multiple trips on my own accord and he was patient and kind and so helpful. He took care of all of my needs and helped with additional areas that I wouldn’t have even...Read More
Jurate Mahoney
Jurate Mahoney -Google user
4 years ago
If you need any help with Verizon, devices, advices and exceptional service this is the location! Do ask for Chris! I had problems with my phone for a year, the gentleman by the mall couldn’t be bothered unless you buying a new phone, the other...Read More
Mary Gonzalez
Mary Gonzalez -Google user
2 years ago
We were impressed with Dominic's knowledge of the product. He was able to help me purchase a new phone after I lost mine and recover most of what I thought I'd lost. Go Dom. 🙂. I just wish there'd be a bathroom in the store...Read More
Sonny H.
Sonny H. -Google user
3 years ago
Mohsin was spectacular. His knowledge of the business is phenomenal. I walked in after 7pm desperately needing a new phone and he made it happen. And he was a one man show. While taking care of another customer.... he was able to take care …
M Family
M Family -Google user
9 years ago
After dropping my phone and finding out my screen was back I went in to replace my phone. I can honestly say it was by far the smoothest phone purchase. Julian helped me and did not push me (like those annoying car sales men) to...Read More
Suzanne Kurtz
Suzanne Kurtz -Google user
9 years ago
The service I received was remarkable. Mailani did a wonderful job straightening out our Verizon account plus got on the phone with the warranty phone to make sure we got a replacement phone. She worked with us for over an hour to ensure...Read More
B Martinez
B Martinez -Google user
4 years ago
Sales Rep Chris was phenomenal!!! Tons of patience, knowledgable and very personable when dealing with my 85 y/o Grandpa’s phone exchange. Both my Dad and Grandpa went into the store not knowing anything about Apple. Spoke to Chris over the …
kim weller
kim weller -Google user
2 years ago
My visit today was outstanding! Isaac greeted as soon as I walked in he asked how my day was. Isaac proceeded with my service he was a pleasure and so polite his mama raised him right he even shook my hand at the end...Read More
Victoria De Leon
Victoria De Leon -Google user
3 years ago
Employee who helped us was great. The vibe of this place is weird though. Like everyone who works there has drama with each other. It’s extremely uncomfortable as a customer who is sitting there for a 3 hour service, listening to the drama/tension amongst your...Read More
Monica Golloian
Monica Golloian -Google user
9 years ago
Hannah was the best, she really helped resolve a HUGE issue I was having. I was about to cancel my plan but she gave my husband and I exceptional customer service and took over two hours making sure the issue was resolved once and for...Read More
Job Stroder
Job Stroder -Google user
9 years ago
I came in a few days ago because I heard about the iPhone 7 promotion and right when I walked in I was greeted by the sales associate Moe! He was an Awesome guy and explained all the steps on how the trade in for...Read More
John Sanchez
John Sanchez -Google user
9 years ago
I came in with a bad taste in my mouth with a rebate and billing issue. Marlon not only called customer care to drop my bill from the an outrageous price of $90 for one line to $50 a month. I am a senior citizen...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly