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Reviews (800) 880-1077 Call Direction Website Photos About
Stores Cell phone stores Maryland Waldorf Verizon
Verizon in Waldorf

Verizon in Waldorf

Is this your business?
3.5 (294)
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
10:00 am - 5:00 pm
Cell Phone Stores Telephone Companies
Stores Cell phone stores Maryland Waldorf Verizon
Call Direction Website Reviews
(800) 880-1077 Direction Website Reviews

Contact

(800) 880-1077
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Verizon

2915 Crain Hwy, Waldorf, MD 20601

 https://www.verizon.com/stores/details/maryland/waldorf/waldorf-201326/CMPseo_b_x_vz_gbp_ot_2022_08_website
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About

Verizon is a cell phone store in Waldorf, MD.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.5
(294 Reviews)
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1
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Olivia S.O
Olivia S.O -Google user
3 years ago
These reviews are pretty mixed and I almost chose another store because of them but I’m glad I came to this one. I was greeted immediately by the person near the front door, she checked me in within seconds and guided me to the new...Read More
Karl Grebe
Karl Grebe -Google user
8 months ago
Appreciate the meet and greet with Redskins great Santana Moss and JP from the Junkies. Enjoyed chatting with Marlow from the 106.7 the Fan team.
Justin munoz
Justin munoz -Google user
2 weeks ago
The store manager Keisha(hopefully spelled correctly) and whom I’m assuming is an assistant manager diamond, were both fantastic! They both helped and tackled my problems and questions without hesitation and doubt even helping assist other store managers across states deal with issues for my mother...Read More
Tamika
Tamika -Google user
3 months ago
Shawn at the Crain Hwy Waldorf location provided excellent customer service! Previously, I contacted the Verizon customer service line and that was a waste of time. Shawn was patient, kind, and really listened to the issue I was having with trying to get my new...Read More
Jessica Calixto
Jessica Calixto -Google user
3 months ago
Keenan was very professional, helpful, detail oriented and fast. He is a great member of the team. Highly recommend asking for him at this location.
Jean Ritter
Jean Ritter -Google user
4 months ago
I was provided an excellent service by Keenan today at the world of location for Verizon. He was very patient and attentive and met all of my needs. Please ask for Keenan if you come to this location
K Tucker
K Tucker -Google user
6 months ago
Shout out to Brian H. who assisted me today in getting my phone activated at the Crain Highway location. My old phone would no longer charge and Verizon sent me a replacement. I called and activated the phone but still could not navigate beyond...Read More
Paul Madden
Paul Madden -Google user
a month ago
Shawn was very professional, very helpful and very friendly. He did an outstanding job
Damion T.
Damion T. -Google user
a year ago
Today, I received great customer service from Keysha. She was very professional, polite and informative. She handled my problem with ease and efficiency. I expected that I would spend a lengthy amount of time at the store after already spending hours on the phone with...Read More
Bahram pakzad
Bahram pakzad -Google user
2 months ago
Lex is wonderful and best customer service for us.
Listengirldh
Listengirldh -Google user
5 months ago
Customer service was top notch. Thanks to all Verizon works at this location.
A Johnson
A Johnson -Google user
a year ago
On 5/30/24 I had just left two other mobile carrier's stores, with lousy customer service. Walked into Verizon of Waldorf and immediately received greetings by two staff members anxious to assist me. One of which, Keysha ended up helping me. Keysha was extremely patient and...Read More
Michaela Bonds
Michaela Bonds -Google user
a year ago
Happy FRIYAY! Hands down a 10 out 10! The entire vibe and culture of this location is top tier! I personally worked with Keysha, Keenan, Manager Roba A. and Manager Shay! A breath of first air, these three team members were very knowledgeable of...Read More
Joshua Wenzinger
Joshua Wenzinger -Google user
a year ago
Mercedes was incredibly patient and helpful when addressing my situation. Provided excellent service and additional recommendations before I left the store. If that’s the service I receive every time I arrive at the store, I’ll be a Verizon customer for life.
Ed Beaudry
Ed Beaudry -Google user
Edited 9 months ago
The Staff is Excellent with their customer skills and expertise. I recently retired as a computer support, customer service technician, and can say with authority, this shop is stellar. We were at this Verizon twice. The first time comparing my wife's basic smartphone phone, to a...Read More
terri epps
terri epps -Google user
a year ago
I had an amazing experience here ,due to the type of transaction I had to do I had to make 2 visits but both times were great experiences .. today I worked with Roba he is absolutely amazing his customer service is top tier .....Read More
Denise Cowley
Denise Cowley -Google user
5 years ago
I recently just upgraded to a S20+5G and experienced all kinds of issues. I scheduled an appointment and the Verizon Service Rep Nikki helped me. Words cannot express how thankful I am for her. She's OUTSTANDING and her customer service is bar...Read More
Mildred Samuel
Mildred Samuel -Google user
a year ago
Keenan, was excellent! He was the only employee in the store at the time and he assisted me with the highest level of customer service I have received in years. He was very patient and I am very satisfied with the service I received! Thank...Read More
Deirdre Neighbors
Deirdre Neighbors -Google user
5 years ago
I came in the store today and my phone had died. I was waited on by Nikki who did outstanding customer service, she saw the fear in my face of not having a phone and she was able to offer me a new phone,...Read More
L C
L C -Google user
5 years ago
Came to this location to receive help with setting up my new phone i was greeted by a rep name CJ and his service was super excellent I would recommend him to anyone who comes in we started the process and unfortunately we couldn’t finish...Read More
Dyral J. Brown
Dyral J. Brown -Google user
5 years ago
Nikki at Verizon Wireless in Waldorf was very helpful and patient with me. She was able to make sure my needs were met as I upgraded my phone but also added a line but wanted to use my old phone as my new line....Read More
M Romez
M Romez -Google user
a year ago
Excellent customer service skills from everyone I interacted with! I had to purchase a new phone for my son and Keysha was very knowledgeable and helpful.
Mani TheHighest
Mani TheHighest -Google user
a year ago
Zayn or Zion did an excellent job helping us add a line for the new iPhone. We’re very pleased will be back again.
Mel R.
Mel R. -Google user
4 years ago
Mercedes was kind, patient, and above all professional. My adult daughter and I arrived without an appointment and were seen right away. I needed an upgrade phone and my daughter needed to switch services from another carrier. Mercedes …
Charles Murray Jr
Charles Murray Jr -Google user
2 years ago
When I first arrived at this Verizon location, I was immediately agreed with "Welcome to Verizon, how might I assist you?" Then, Ms. Shay proceed to address all my questions with regards obtaining a replacement--I had just broken my cell …
Angela Chisley
Angela Chisley -Google user
5 months ago
All of the team was knowledgeable and pleasant.
joseph preston
joseph preston -Google user
5 years ago
I had the pleasure of working with a young lady name Nikki I worked with her for two weeks and honestly it was the most pleasant experience I’ve had any time I called her she answered the phone she answered my questions fixed any problems...Read More
chante sutton
chante sutton -Google user
5 years ago
Let me just say that the sales rep named Lex is GREAT!!! I went to purchase a new device last week and she hooked everything up. They didn’t have the tablet in the store so she had to order it for me-it came that very...Read More
Jay
Jay -Google user
5 years ago
Just went to Verizon on Craine Hwy and my girl Nikki helped me out so much! She is the best. If you ever need anything please come here. They are polite and guess what..... social distancing was in full effect!. Cant beat it. Thanks again...Read More
Silko Thomas
Silko Thomas -Google user
5 years ago
Nikki Was extremely helpful in providing me assistance in solving my phone issues. She presented me with options. I decided to purchase a new phone an I am grateful for her input. Thank you Nikki.

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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Contact

(800) 880-1077
View on Map

Verizon

2915 Crain Hwy, Waldorf, MD 20601

 https://www.verizon.com/stores/details/maryland/waldorf/waldorf-201326/CMPseo_b_x_vz_gbp_ot_2022_08_website
Schedule Tour

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