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Verizon is a cell phone store in Mansfield, MA.

Verizon Review Summary

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3.1
(125 Reviews)
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1
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Alina Bilodeau
Alina Bilodeau -Google user
5 years ago
Love VERIZON... and the folks at this location ...Angela Matthews, Jim Cahill, Abi Amare and Kevin Burke are in customer service... too much to tell... just KNOW they do it ALL to have a happy customer... ME.... I walked out SAVING money...AND now have unlimited...Read More
Steve Doran
Steve Doran -Google user
a month ago
I purchased a cell phone for my mother in law in Portland Maine and added the line to my family plan. She had been diagnosed with cancer and she was in great need of a phone to have by her side since we were expecting...Read More
Kelly Mulvehill
Kelly Mulvehill -Google user
a year ago
Had such a great experience today at this Verizon store. The team (Kim, and I believe the Manager named Josh) were so helpful, friendly and knowledgeable. They sorted everything we needed quickly and efficiently. It was such a breath of fresh air because I hadn’t...Read More
Hazel Lee
Hazel Lee -Google user
a year ago
I had an excellent experience working with Mohammed. I just started a new position and he helped me to get my account set up as well as my email. He truly was a pleasure to work with to assist me. First great impression of this...Read More
Megan McIntyre
Megan McIntyre -Google user
7 months ago
Ryan and Lapis helped us solve a lost phone and account problem. They truly went out of their way to make sure we were satisfied. We were frustrated when we came in...and completely satisfied when we left. Thank you!
Annie M
Annie M -Google user
a year ago
Broke iphone 13 pro max screen by dropping it. I had it replaced via Assurion. Had purchased Zagg glass at my usual store in N Attleboro. Stopped in to the Mansfield Crossing location. Dan, the manager, was experienced and personable. He applied to glass perfectly....Read More
Brian Kelly
Brian Kelly -Google user
3 years ago
I was in there this past Friday due to my phone not working. Apparently 2 sales associates had called out sick that day and Ryan, the manager, was putting out fires when I walked in the door at exactly 10 am. I had to wait...Read More
Macy
Macy -Google user
4 years ago
Kevin was amazing and super helpful. Awesome service!! Have been to several Verizon stores and every person has given mixed advice, however he was crystal clear about all steps needed to get a new phone. He made the overall process super easy and stress-free. Give...Read More
Dean Zwicker
Dean Zwicker -Google user
3 years ago
I had to replace my Verizon phone and the new phone would not connect to Android Auto in my truck. I had to go back to the store twice, but Eric, the manager at the Mansfield, MA. Store was extremely helpful and knowledgeable. ...Read More
Donna Briggs
Donna Briggs -Google user
3 years ago
I cannot say enough nice things about the service at your Mansfield Verizon store. Dan and Matt spent almost 3 hours with us on Saturday! They went over every plan option available to us, got us the best deal they could and even set up...Read More
Kerri
Kerri -Google user
9 months ago
I purchased and set up my new phone and account with Kim at the Verizon in Mansfield mass! She was absolutely fantastic and helpful!
The Scibsters
The Scibsters -Google user
4 years ago
Just had a great experience with customer service minutes before the store closed. Figuring the Verizon store would be busy I went to Best Buy and then Staples and got horrible customer service. Knowing Verizon was closing, I whipped by the …
Liz Artmom
Liz Artmom -Google user
4 years ago
Thank you Jim, for fixing the map issue on my phone. After leaving your store and using the map app on the road, It worked for the first time in several months! I tried calling the store 3 times to thank you personally, but...Read More
Mark Duffy
Mark Duffy -Google user
4 years ago
Made and appointment on line a few days before. Got right in on time when I arrived. Had incredible individual attention and outstanding customer service. Felt safe the entire time. They limit the amount of people in the store. Very well organized.
Cheryl Howard
Cheryl Howard -Google user
3 years ago
TERRIFIC customer service! After being COMPLETELY frustrated and turned off by the Verizon website, we went in and got answers and immediate help with what we needed. We simply wanted to change our plan and add a line. Adam took care of...Read More
Sammy Robison
Sammy Robison -Google user
9 years ago
Both times I have gone to this store the customers service has been incredible. The employees are always looking to do whatever they can to make your experience convenient. Especially Anthony, who went out of his way to help me set up my new phone
Peter Hunt
Peter Hunt -Google user
7 years ago
In spite of some of the negative reviews here I had just the opposite. I just got a new phone there and they were very helpful. However, there were some problems with the phone afterwards and a difference of opinion as to how...Read More
Kimberly Edouard
Kimberly Edouard -Google user
5 years ago
I need to do a HUGE shoutout to Kevin. I entered the store devastated because my phone was broken. Kevin sent me to a place where they did same day repair! Now, it’s as if it were brand new! Great service and cleanliness is on...Read More
Travis Rebello
Travis Rebello -Google user
6 years ago
Great customer service. My family is always happy when working with the representatives here. Special shout out to Miles who has had an answer to every question we can throw at him!
Brooks Angell
Brooks Angell -Google user
a year ago
The staff member I talked to was knowledgeable and straight to the point & answered my question with the correct information. I'm happy with my experience ☺️

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments