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Call Direction Website Reviews

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Verizon is a cell phone store in Sioux Falls, SD.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(448 Reviews)
5
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1
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Sarah Chernatinski
Sarah Chernatinski -Google user
a year ago
There was a bit of a wait but I'm thinking we came in at a busier time. Staff then helped us pick out what we needed and get everything transferred over to our new items. It did take some time but it sure is faster...Read More
Brian
Brian -Google user
Edited 4 months ago
Colin was extremely helpful, knowledgeable and patient. He spent several hours on the phone with billing and customer service trying to help me and through the entire process he remained calm and helpful. I cant thank him enough and I would recommend him to any one...Read More
Susan Land
Susan Land -Google user
10 months ago
Alton for the WIN on over and above excellent customer service. My phone broke! It was really scary for me because I'm new to the area and don't know my way around at all. My work app is on the phone as well. Alton was...Read More
Charity Schaefer
Charity Schaefer -Google user
a year ago
Smiles on all of the staff! Ask for Tavian! He listened & he heard us say what we needed, our expectations and our financial needs. We appreciated his honesty, knowledge & his patience! I did not feel like I was "being...Read More
Chasity Hughes
Chasity Hughes -Google user
a year ago
The Verizon store and employees were very nice and tried to be so super helpful. The Verizon company online screwed my order up resulting in online agents repeatedly putting in order got flagged possiable fraud for the online agents mistakes the two store employees tried...Read More
Oscar Munoz
Oscar Munoz -Google user
a year ago
I came to the store because I accidentally removed my iPhone from my account and I didn’t have service they were so busy and about to close the store and they weren’t taking clients so i explain my situation to GENARO he was so kind...Read More
Candy Reese
Candy Reese -Google user
a year ago
Very good experience here today. Specialist Ethan was absolutely the best. Upgraded from 2016 LG to Samsung S24 and it went great thanks to Ethan and his skills and knowledge. Thank you so much!!
Quincy McGuire
Quincy McGuire -Google user
a year ago
Jesse the manager at this location is absolutely phenomenal. He takes time to listen to your needs and create solutions. For his outstanding customer service, I will gladly visit this location in the future for my Verizon needs. I thank you for your professionalism...
Jess
Jess -Google user
3 years ago
This isn't the main store we typically go to just because it's not as close to our side of town. However, they had cases in stock for a not so 'popular' version of a phone and we needed one pronto so our child didn't completely...Read More
B Walk
B Walk -Google user
2 years ago
I stopped in to add a line and take advantage of some of the great details they have hoing on and was promptly greeted by Anthony who is the manager on duity. His staff was awesome and the customer service was the best I've had...Read More
Tamara Jones
Tamara Jones -Google user
2 years ago
Caleb Helped Me Setup Service For My Business. He Went Above & Beyond For Me To Ensure I Was Able To Switch To Verizon. They Requested Additional Verifications In Order To Get The Account Created. We Faced Multiple Failed Attempts To Upload A Requested Document....Read More
Jessica T Mechtenberg
Jessica T Mechtenberg -Google user
7 years ago
This store is wonderful! Time and time again I’ve seen them go above and beyond for their customers! From young, single adults to large families or small to medium businesses, these guys know all the solutions to your wants and needs! As some reviewers have...Read More
Heather Glidewell
Heather Glidewell -Google user
7 years ago
Great service. We closed and transferred 3 phone numbers from 3 different companies and successfully opened up a new family account with 4 lines and 4 brand new phones, threw in screen protectors and cases for all. They were patient, helpful, and overall...Read More
Toodie Bremer
Toodie Bremer -Google user
7 years ago
I know little about cell phones and I had a problem with mine. I went to this store and talked to a young, professional, well versed man named Tanner. I would give him an A+. He answered my questions and explained everything so even I...Read More
Brad Taylor
Brad Taylor -Google user
2 years ago
Yesterday I spent all day and night on phone going back and forth with Verizon and my internet provider because of email problems. Went to a different store and was there for over five hours ! Problem not fixed. Today a gentleman named Nathan had...Read More
jim criger
jim criger -Google user
6 years ago
Service was beyond superb. Very helpful and knowledgeable staff. Their expertise made the transaction quick. Smooth and very understandable. The so called competition can only dream and hope for this. We've experienced the so call competition so we can give first hand knowledge on this. VERIZON...Read More
Wall Flower
Wall Flower -Google user
Edited 2 years ago
After several hours of phone tech support, driving, and wasted time at the repair shop, I went to this store to get a refurbished phone on my "corrupted" phone since tech support and repair shop said I needed a new phone to replace my 4...Read More
Kristina Privett
Kristina Privett -Google user
10 months ago
The gentleman was very helpful. Something I thought would be a long tedious process turned into something very quick.
Bruce Lundgren
Bruce Lundgren -Google user
3 years ago
The customer service rep I believe his name was Cody was very helpful in answering my Questions AND helped me apply for Veterans discount something I have asked on many other visits to various Verizon stores in the past and was told they couldn't help apply...Read More
Travis Langle
Travis Langle -Google user
6 years ago
The employee I was dealing with was nice and patient with me. He took the time to explain my different options in purchasing a new phone. He also was extremely informative and answered any of my questions as I was also inquiring on purchasing a...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments