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Call Direction Website Reviews

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Verizon is a cell phone store in Wynne, AR.

Verizon Review Summary

The summary is generated by AI, based on reviews.

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4.3
(143 Reviews)
5
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1
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Crissy Jackson
Crissy Jackson -Google user
2 months ago
Very friendly and helpful staff! I went on one day and got a new phone & Casey was very helpful. He even stayed a few minutes late to make sure my new phone was up and working! Yesterday, I went in to buy a new Apple...Read More
rodney hess
rodney hess -Google user
a month ago
The store mgr and the guy helping me( sorry I can't remember there nameswent above and beyond to make my new phone purchase and transfer from old phone especially when my old phone wouldn't hardly take a charge,I asked them if they would try...Read More
Carla N
Carla N -Google user
3 months ago
Casey handled my transaction with ease and skill. Very friendly and knowledgeable staff.
Kalen Abram
Kalen Abram -Google user
4 years ago
Let me just say when it comes to customer service Jim is superb! My experience was excellent. Fast, precise and the best by far! Love my new phone! Also, the girl that works there is very sweet and friendly and added to the overall visit...Read More
Jamie Hamrick
Jamie Hamrick -Google user
4 years ago
Thank you so much Jim for helping me as much as you did! You always have the solution! Always on top of your game and very professional and extremely nice. I drive 30 mins just to come to your store and we have a Verizon...Read More
Marnie Ragsdale
Marnie Ragsdale -Google user
4 years ago
Jim and Michelle were the ABSOLUTE BEST help with changing my phone service and setting up my phone for me.!! In 40 years, I have never had this quality of customer service.! Thanks a Bunch Verizon for having the Best help at your...Read More
Z Davis
Z Davis -Google user
5 years ago
Jim was informative and knowledgeable of my cellphone's malfunction. He was very helpful in getting my claim submitted to Asurion, which included submitting necessary ID/form/deductible for cellphone replacement, which I received the next morning & the same day followed up with Jim who patiently/successfully setup...Read More
Rick Hess
Rick Hess -Google user
5 years ago
I was so fed up with Att service, I went to Verizon and talked to my friend Jim. He had my new phone set up and ready to go in no time flat. He is always helpful, friendly and professional to not only...Read More
Jenna Tapp
Jenna Tapp -Google user
4 years ago
Jim at the Verizon store was amazing! Very friendly and he even set my phone up, put my screen protector on and my case! Even had a friendly conversation with me and my boyfriend while doing so!
Jordan Kellum
Jordan Kellum -Google user
4 years ago
I live in Jonesboro but I drive down to Wynne just to do business here at RC! It doesn’t feel like you’re stepping into a pool of piranha trying to upsell phones but rather like you’re doing business with people who want to get you...Read More
Dianna Moore
Dianna Moore -Google user
Edited 4 years ago
Michelle is always amazing in helping me with my cellular needs!!! She’s always very knowledgeable about the new products out and always so friendly and easy to deal with!!! Customer service like that is hard to find anywhere these days !!!!!!
Shurn Slaughter Pulley
Shurn Slaughter Pulley -Google user
3 years ago
I've been with Verizon for years. I have visited several stores. I must say Russell Cellular is the best experience thus far. Jim was amazing, excellent costumer service 👏. …
Mona Kilgore
Mona Kilgore -Google user
4 years ago
Had a long wait but l did get the help l needed. I could not have gotten it done without them. Really was a lot of help to me. They knew what to do. Great employees.
Ron Martin
Ron Martin -Google user
a year ago
I have found the people there are knowledgeable and helpful. A pleasant place to shop.
Eileen curtner
Eileen curtner -Google user
4 years ago
Michelle was very patient and helpful, despite the fact that I didn't have all of the necessary information to get a new phone. She was the best!
Santia' Robinson
Santia' Robinson -Google user
4 years ago
The representative's in the store were courteous and professional!!! Michelle took care of me! I'd recommend them to other Verizon user's.
Denise Vrana
Denise Vrana -Google user
5 years ago
Excellent speedy service. Highly professional interaction with Jim. He knows his business and products well.
Cecilia Coleman
Cecilia Coleman -Google user
4 years ago
I received excellent service, I had multiple distractions and Michelle was very patient and provide me exceptional information along with customer service. Thank you!!
Nikki Ball
Nikki Ball -Google user
4 years ago
Michelle helped me today and she was great!! Her customer service made my day!
Becky Gahr
Becky Gahr -Google user
4 years ago
The best store to go to for upgrades and problems with your phone! Jim is so nice and easy to talk to!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments