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Call Direction Website Reviews

About

Verizon is a cell phone store in Austin, MN.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(398 Reviews)
5
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1
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Maraye Fimon
Maraye Fimon -Google user
5 months ago
Azeneth S has fantastic to work with! She was very kind, personable, caring about needs, knowledgeable with the products/plans, patient with all questions asked, and has a very good work ethic! Her customer service rating is 5 stars, for sure! In these days, you hardly...Read More
Sue VanPelt
Sue VanPelt -Google user
4 months ago
The young gentleman that helped me was extremely kind and explained everything so nice. Great customer service!
Debi Judy
Debi Judy -Google user
a month ago
Michael was exceptional restoring an erased phone on our account. Knowledgeable, fast and polite.
Amanda Fisher
Amanda Fisher -Google user
5 months ago
Ozzie is amazing! Having to switch carriers and get a new phone is so stressful but Ozzie made it simple. She was so sweet and helpful. Thanks Ozzie!
Tyler Hagen
Tyler Hagen -Google user
2 months ago
Matt was very friendly and made the experience enjoyable, will definitely be going back for future phone purchases
kathryn martin
kathryn martin -Google user
Edited a month ago
Uziel was so helpful today! I was having serious trouble with my phone. I wanted a new one. It was time! I narrowed down my requirements and he explained the pros of those phones plus a few more phones with features that I...Read More
Dani Abbe
Dani Abbe -Google user
2 years ago
Uziel was an absolute life saver and made a terrible day so much better. He's very calm and honest and willing to listen and help out. 100000/10 recommend for him as your sales person on any visit. He got me set up with a plan...Read More
Duane Johnson
Duane Johnson -Google user
3 weeks ago
Very friendly and quick service
Dondee Ranum-Johnson
Dondee Ranum-Johnson -Google user
2 years ago
Brendan is the best "Verizon guy" I've ever dealt with. He came to my rescue a couple months ago when our business account was messed up . He patiently straightened EVERYTHING out and it wasn't an easy task. It's all good now. I was in...Read More
Jeanie Butler
Jeanie Butler -Google user
3 years ago
Wanted to share how helpful and kind Aidan was. I bought an IPhone and an IPod today. He explained the whole process and gave me a time estimate of how long this would take. He was very clear in his explanations. Aidan,...Read More
Marcia Jensen
Marcia Jensen -Google user
2 months ago
Sales person was helpful store was clea
Tim Voorhees
Tim Voorhees -Google user
3 years ago
I’ve been a Verizon customer for several years, been to several different stores and this one was the best customer service experience I’ve ever had. The employees name was Adam Blackwell. I was there to upgrade my phone and made a mistake …
Dorothy Smith
Dorothy Smith -Google user
6 months ago
Rep was knowledgeable , friendly., and patient with this 80 year old.
Becca Schulz
Becca Schulz -Google user
9 months ago
The representative that helped me was friendly, courteous, helpful and efficient. He was very professional.
Felicia Nelson
Felicia Nelson -Google user
Edited 5 months ago
He was very friendly & helpful! ;)
Vance Oelkers
Vance Oelkers -Google user
3 years ago
Aidan was a wonderful help today with my questions and help save me and those on our group money. Very accommodating and so friendly! …
Priya
Priya -Google user
2 years ago
I was there yesterday afternoon the workers were so friendly and super helpful! feel bad for them for dealing customers who act like toddlers, because I witness something awful yesterday. Keep up the good work <3.
Randi
Randi -Google user
2 years ago
Uziel was so kind and stayed late to help my sister set up her new phone. He cares about his work and making sure everything is taken care of correctly! He turned a frustrating afternoon around and went the extra mile to try to get...Read More
Barbara Finleyshea
Barbara Finleyshea -Google user
3 years ago
As I am a non-techy type, Aidan was awesome as he helped me, explaining the phone and assisting me with setting it up. He is a great salesman and provides excellent personal service!! He is a valuable employee. Thank you for your...Read More
Luis Aguilar
Luis Aguilar -Google user
4 years ago
Went there to set up a new phone along with a new phone line. The workers were both busy with something already but regardless I was helped right away. The worker did a very good job (thank you Aidan!), one of the workers had left,...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly

Recycling

check icon Electronics

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly