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Verizon is a cell phone store in Strongsville, OH.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.3
(344 Reviews)
5
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3
2
1
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Molly Oborski
Molly Oborski -Google user
5 months ago
Even the geese like Verizon
Mindy Wracher
Mindy Wracher -Google user
2 months ago
A few weeks ago, I brought my elderly parents to this store to determine if my dad ordered a phone or was scammed. Mal helped us determine my dad did in fact purchase a phone but let time lapse. Mal helped us re-order...Read More
Deadringer W
Deadringer W -Google user
8 months ago
Last weekend we had decided we were going to add my girlfriend to my existing one line plan and see what we could upgrade to that was affordable. We both prefer iPhone and we were both overdue for an upgrade. I’ve been with Verizon for...Read More
Nadia Bitto
Nadia Bitto -Google user
5 months ago
I visited Verizon because I was having problems with my pictures disappearing. .Michael was knowledgeable and patient. He found them for me and showed me how to recover them. Thank you.
Оля Гавор
Оля Гавор -Google user
a month ago
I want to thank all the customers representative especially Mal and Nick for their service, patience and dedication!! They helped us a lot.
The Truth
The Truth -Google user
a year ago
Debbie Kamal, the store manager went above and beyond to help me with a problem caused by Verizon customer service reps that you call on the phone. The Five Stars are for her alone. Great manager that didn't give up on the problem they caused...Read More
Jessica Zwyk
Jessica Zwyk -Google user
3 years ago
Tonight was one of the best retail experiences I’ve had in a while. Tommy and Laith were patient and kind. It was so close to closing time and they treated me like I was their first customer of the day. They took care of...Read More
Kate Me
Kate Me -Google user
2 years ago
I bought a new phone from here. They are very professional and made the purchase easy. I also went to another store for help and they were good also. I sure wish there were cheaper ways to have a phone, It sure is expensive comm,...Read More
Laurie Kosman
Laurie Kosman -Google user
3 years ago
I would like to thank Riley for helping me with my issue, He spent almost 2 hours helping me when everyone else wanted him to send me away! He was so kind and realized the stress I was having and wouldn't give up until...Read More
Jeff Mehnert
Jeff Mehnert -Google user
a year ago
Although verizon has the worst customer service in the country, Tarek and Debborah made the lengthy time I spent up there very enjoyable. I really thank both of them for my experience. Tarek and Debborah seem to work well with each other and others.
Abby E
Abby E -Google user
2 years ago
Verizon in Strongsville was fantastic! Faris (Ferris) worked with my 88 year mother who is hard of hearing with getting her new flip phone setup and showing her how to maneuver around. He even set up her phone numbers for her. He...Read More
Sarah Fiala
Sarah Fiala -Google user
3 years ago
I have never had a positive experience at this store. That is, until yesterday. Laith is truly an employee that Verizon should be grateful to have. We had a serious problem with our cell phone and he took the time to not only fix the...Read More
Amymarie Dziak
Amymarie Dziak -Google user
6 years ago
The guy that helped was awesome (cute too) Poor guy was double teamed by . …
Victoria Raedel
Victoria Raedel -Google user
10 years ago
Originally went in for a new phone and spoke with Juan. I was not happy with my experience at all. When I went back in the next day I spoke with the general manager Mike and he …
Ralph Fairchild
Ralph Fairchild -Google user
6 years ago
Despite the fact that I arrived a few minutes before closing the sales team took the time to help me with a technical problem with my phone. Tech support had not been able to help me with the problem but the sales person took the...Read More
cursedpony
cursedpony -Google user
6 years ago
I walked in today to purchase an iPhone XR and was greeted and helped by Alex! The amount of knowledge this guy knows off the top of his head is phenomenal! He was also funny. I couldn’t have asked for a better experience. Thank...Read More
Ron Toth
Ron Toth -Google user
a year ago
Debbie store manager at the Strongsville Verizon 5 Stars on her customer service Bought a new phone and had a few problems setting it up came back the next day and Debbie was great in helping me .Great Job...Read More
Beverly Dy
Beverly Dy -Google user
3 years ago
Mal was awesome and stayed with us all the way from purchasing phones, calling the port to switch a number and giving us all the bill rundowns for different scenarios. He was helpful and professional. Thank you!
Richard Manco
Richard Manco -Google user
8 years ago
Greeted at the door immediately and helped with in 5 minutes by sales rep. Completed the purchase and felt very good about the information that the employee shared about my new device.
Tony Budak
Tony Budak -Google user
5 years ago
Tanyesha was above and beyond fantastic. She did everything possible to fix a challenging issue I was having. I wasn't having the best day prior but her professionalism and positivity definitely gave me a boost when I left. Thank you, Tanyesha!! ...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments