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Verizon is a cell phone store in Odenton, MD.

Verizon Review Summary

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4.5
(297 Reviews)
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Joy Napper
Joy Napper -Google user
2 weeks ago
I recently purchased the IPhone 17 from Jake and he was simply amazing! He took the time to exchange all of my data and worked an extra hour to complete my purchase. Jake is the epitome of exceptional customer service! Highly recommend this...Read More
Myla Kay
Myla Kay -Google user
a month ago
Marquis was amazing! Very quick, informative, patient, and professional! I got my new iPhone 16 pro (“desert”-colored.. apparently it’s not “rose gold” anymore lol). He also saved me 23$ on each bill every month. 100% recommend talking to him directly if you are buying a...Read More
Jake Bebber
Jake Bebber -Google user
3 months ago
Wanted to upgrade phones and Dimetric Devy was an immense help! He helped us through the trade in and when our kids’ Gizmo watches wouldn’t work right he spent a lot of time troubleshooting with Verizon our behalf. Give this man a raise! He’s awesome!
Aqib Hayat
Aqib Hayat -Google user
5 months ago
I had an awesome experience at this store, thanks largely to Jake Darling. I came in looking to switch my service to Verizon, and Jake was incredibly courteous and patient, answering all of my questions thoroughly. He walked me through the entire process and helped...Read More
Dvir Samet
Dvir Samet -Google user
4 months ago
Gregory Sloan might be young and new at Verizon’s Cellular Sales business location in Odenton, however, they are the utmost patient and professional customer carrying front face of when walking into the place. Greets everyone with curtesy, listens, and ensures we left with the products,...Read More
Joyce Waters
Joyce Waters -Google user
a month ago
Many praises to Demetrius at the Verizon in Odenton. I've been having phone issues. When I told Demetrius what was happening with my phone he knew exactly what was wrong. 5 minute wait, problem solved. I went to another Verizon store on Wed. The guy had...Read More
David Johnson
David Johnson -Google user
3 months ago
My family had a great experience working with Mr. Dimetric Devy. His hands-on expertise was beyond the call of duty respectfully speaking. We will continue to us verizon due to fantastic finishes as in today!
Probe253
Probe253 -Google user
3 weeks ago
Perry Boca what an outstanding sales rep for Verizon. Took my phone and made it work back to its original working status. Six Stars 🌟 🌟🌟🌟🌟🌟 Thank you Perry 👊 …
Scott Frazier
Scott Frazier -Google user
5 months ago
Bakari Whatley was very professional and knowledgeable. He was able to answer all our questions, and no upselling. We had a great experience upgrading our phones.
Janice Speth
Janice Speth -Google user
10 months ago
I walked in the Verizon store and was immediately greeted by Christopher. He was amazing and helpful in picking out the accessories I needed for my new phone. I cannot say enough good things about the attention to detail and service he provided.
Yvette deBoer-Stevens
Yvette deBoer-Stevens -Google user
a year ago
The service I receive at this store is one of the reasons I’ve been a Verizon customer for over 20 years. Every visit has been great. Excellent customer service and product knowledge by every staff member I’ve encountered. They should use your site as a...Read More
Jeffrey Glossner
Jeffrey Glossner -Google user
a year ago
Ben did an amazing job at getting me the best deal. I initially went in for an older phone but he got me the newest iPhone for almost free. He had amazing product knowledge, took care of me when I called before going in and...Read More
Precious Ruby
Precious Ruby -Google user
4 years ago
Richard, the salesperson at this location, was definitely on point when it comes to customer service. He was very knowledgeable about the items in his store. I had stopped by only to payoff 2 phones that I had recently purchased somewhere else but...Read More
Ann Ogonowski
Ann Ogonowski -Google user
2 years ago
I am an active duty Soldier. I had a bad day yet walking into this Verizon store I was greeted and assisted by the most heroic Verizon representative I have met so far. Benjamin greatly ensured that my evening turned out great with the best...Read More
DR M
DR M -Google user
a year ago
The best experience I have ever had with Verizon or their authorized retailer! Al Jackson is a consummate professional whose long experience with cell phones and plans made it easy to resolve a complicated situation with multiple plans for multiple family members. He...Read More
Jay Freschi
Jay Freschi -Google user
4 years ago
My girlfriend and I went into the store looking for a cell phone for her. We were greeted by a gentlemen named David who helped us through the process. He was very thorough, and helped her make the best decision for her. While we waited...Read More
Melvin Faulkner II
Melvin Faulkner II -Google user
8 years ago
I love verizon!!!! My family and I have been with Verizon for well over a decade and have never been disappointed with anything. I came to the store today to get my upgrade and this guy Tim was great. Not only did he help me...Read More
Yvette deBoer-Stevens
Yvette deBoer-Stevens -Google user
a year ago
Had a very pleasant and efficient visit today. Was able to get a new phone, all the accessories I needed, my info transferred from my old phone, and was out the door in about 20 minutes. Was very impressed by how easy they made it...Read More
Molly Bender
Molly Bender -Google user
3 years ago
My sales associate Daryl was extremely knowledgeable and helpful during my most recent upgrade. He even took the time to check back with me to ensure I was able to operate my phone, as I explained to him that I’m not a tech fan! He...Read More
Michele Nichols
Michele Nichols -Google user
6 years ago
I called ahead and the Verizon rep was very courteous and helpful. He offered to put the phone aside and hold for me until we arrived. The service was quick fast and painless. We will always go to this store to purchase our phones. ...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards