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Call Direction Website Reviews

About

Verizon is a cell phone store in Forsyth, IL.

Verizon Review Summary

The summary was generated by AI, based on reviews.

This Verizon store at 1465 Hickory Point Mall offers a wide range of phones and plans, with friendly and knowledgeable staff to help with purchases and technical issues. Customers praise the store's efficient service and helpful representatives.

Review Rating Chart

Google: 4.4/5

Yelp: 4.5/5

Facebook: 4.7/5

Best Buy: 4.6/5

Trustpilot: 4.3/5

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Reviews & Ratings

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Charles Durst
Charles Durst -Google user
4 months ago
Trevor fixed my phone while I had it 5,000 miles from home. My phone was cooked & he re installed my phone number & installed an international travel plan. He single handled kept my business calls coming in. I highly recommend him - he’s the...Read More
Susan Rankin
Susan Rankin -Google user
2 weeks ago
Great service. We love Trevor
Patti
Patti -Google user
5 months ago
Tommy was very helpful with my problems and questions. I just love her. She is the best.
Carol Bressner
Carol Bressner -Google user
4 months ago
Trevor is the best. Only guy I go see
marshall hobbs
marshall hobbs -Google user
2 years ago
I highly recommend going to this store! I had the pleasure of working with Trevor. He made the process of buying a phone painless!!! As I was getting setup, I was able to experience many different interactions between Trevor and his customers. His knowledge of...Read More
Stacy Hughes
Stacy Hughes -Google user
Edited 2 years ago
Trevor is such a great help. He's informative in helping older ppl and idiots understand their new phones. The Verizon store (inside) the mall isn't as convenient as the one located by the mall...but worth having to trek through other stores to get to...Read More
Franklin Stinebring
Franklin Stinebring -Google user
a month ago
Great service from Tommy
C and L Auto Sales
C and L Auto Sales -Google user
2 years ago
Trevor, Drew, and Brandon are always helpful and very polite. They always find the best deals for their customers and we couldn't be happier with them. Thank you!
Rita Crews
Rita Crews -Google user
a year ago
Great customer service, very friendly and helpful. Have done business with this store for years and we stay with Verizon because of their customer service at THIS store! Great job guys!
CyShauna Manney
CyShauna Manney -Google user
2 years ago
I was able to get my iPhone 14 pro ordered with Drew! He was incredibly helpful, worked quickly to get me my new phone, and explained everything about my new plan in great detail. I probably wouldn’t have even gotten a new phone without his...Read More
Eugene Mura
Eugene Mura -Google user
a month ago
Everyone is very helpful!
Don Fenton
Don Fenton -Google user
6 months ago
Tommy, my phone guru was awesome 100% stars
Robbin Brunner
Robbin Brunner -Google user
a year ago
Words can' t explain the OVER THE TOP CUSTOMER SERVICE we experienced at TCC Verizon in Hickory Point Mall, Forsyth Illinois! (INSIDE- Hickory Point Mall , next to Auntie Anne's) A shout out to Trevor Morrison - Sales Manager, Drew Mendenall - Sales Associate, Brandon...Read More
Paula Mckinney
Paula Mckinney -Google user
Edited 2 years ago
Drew did an excellent job setting up my family plan, He even called and welcomed me to the verizon family! If your ever in need of new service or pruducts I highly recommend talking to Drew Mendenall at the Hickory Point Mall in Forsyth.
Eduardo Lozano
Eduardo Lozano -Google user
2 years ago
Went in this morning (11-5-22)and was immediately greeted. My daughters iphone screen wouldn't illuminate even though we could hear sounds. We tried what we thought was a restart and had no luck. One of the reps there, Iman Gwynn, immediately knew what to do. She...Read More
Renee McCool
Renee McCool -Google user
2 years ago
Drew from this store is amazing, I felt very taken care of and felt that he went out of his way to ensure my phone was fixed as fast as possible
Peiwei Li
Peiwei Li -Google user
2 years ago
Jebediah Minott is the best store manager I have ever seen. His professional explanations eliminate all my confusions. As a brand new customer who want to transfer from AT&T to Verizon, I can say this is the professionalism I am looking for.
Jakob Field
Jakob Field -Google user
2 years ago
Trevor was super helpful. I am very happy with the service, price, and products!
Phyllis Atwood
Phyllis Atwood -Google user
4 years ago
Excellent service. I have been going to Wes and Trevor for years. Great team of helpers!
Tristan Blankenship
Tristan Blankenship -Google user
2 years ago
Drew has always taken care of me up there, but the rest of the staff are excellent as well!

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments