Above and beyond!!!
No wait and problem solved so smoothly.
Kai N. was my associate. His communication is clear and to the point. His demeanor is kind, professional and genuine. My concerns were understood quickly and skillfully resolved.
In addition to all of this, Kai...
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Above and beyond!!!
No wait and problem solved so smoothly.
Kai N. was my associate. His communication is clear and to the point. His demeanor is kind, professional and genuine. My concerns were understood quickly and skillfully resolved.
In addition to all of this, Kai went on to guide me through valuable options to minimize my payments, maximize my service and add on features I did not even know Verizon had available!
Everyone in the store was so friendly and light hearted. The environment as a whole was enjoyable to be in. This is remarkable because I don’t ever feel that way about this way about in-store experiences.
I have been with Verizon for more than 10 years. I have had my ups and downs with them. But the downs have never stayed low for long. And this experience in Flagstaff at the store on Rte 66, has really impressed me with my most stellar experience with Verizon… and probably the best experience in customer service I have ever received.
Thank you Kai N. and store manager Jeff!