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Call Direction Website Reviews

About

Verizon is a cell phone store in Columbus, IN.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(283 Reviews)
5
4
3
2
1
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Michael Pittman
Michael Pittman -Google user
a year ago
They're always super helpful when I come in.....they work very quickly so you don't have to spend a ton of time waiting....can't say enough about how friendly their staff is
Crystal Lockherd
Crystal Lockherd -Google user
a year ago
Our household has 2 different accounts with Verizon. So when one account was having problems I went to my local store. Which was Seymour location. Seymour didn't want to help me, and gave me the run around. So I traveled to Columbus that's 21 miles...Read More
Yeraldine Chavez
Yeraldine Chavez -Google user
3 months ago
Very bad customer service. My wife and I went to buy a phone and the guy told us, "We'll help you right now." It turns out that they helped 3 people who arrived after us, and we were still waiting until we realized that no...Read More
Mariah Wilson
Mariah Wilson -Google user
a year ago
I would like to give a huge shout out Adam from the Columbus Indiana store. He was helpful for more then one appointment with us. We had weird questions and it took forever- he was still so awesome and patience! I would recommend him! Thanks...Read More
Kim Shane
Kim Shane -Google user
10 months ago
The Verizon store in Columbus IN has a individual named Erica who is rude to customers, laughs at them while standing at the door and points her finger so everyone knows who she is talking about. I went in to get help after my phone...Read More
Roone Hennessey
Roone Hennessey -Google user
a year ago
Curtis, Dave, and the whole crew were super accommodating and helpful. I haven’t switched carriers in almost a decade so I didn’t know what to expect. They’re pros and switched me over with little to no hassle. They went over exactly what would be on...Read More
CW
CW -Google user
6 months ago
Service at this store has improved greatly, went in with my wife to get a new phone, and the process went smoothly. They even did the transfer of all data to her new phone. Definitely a big improvement from previous experience with this location.
Rob Daly
Rob Daly -Google user
a year ago
We just picked up our new phones. Dana was a great help and very professional. While there another customer came in and was very rude to Josh and he handle it very well
James Edwards
James Edwards -Google user
2 years ago
This store is just down right one of the best. The staff is top notch and ready to help anyway they can. They make you feel welcome as soon as you come in. They have a very good understanding of the products and services they...Read More
Loren Bo
Loren Bo -Google user
3 years ago
Incredibly friendly and helpful staff that appeared to try looking up my request several different ways, but ultimately were unable to reprint an old receipt for a device I had purchased there. Showroom is wide open and bright. It's much more pleasant than the prior...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments