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Verizon is a cell phone store in Morgantown, WV.

Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.8
(218 Reviews)
5
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1
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Bryan Hanks
Bryan Hanks -Google user
3 years ago
Ryan was excellent to work with. Made getting a new phone a very easy experience. Laid out all the options and ensured we got the best available deal. Highly recommend this store. Purchased the google pixel 6
Kaitlyn Layman
Kaitlyn Layman -Google user
a month ago
Hands down the best Verizon store! The entire team is friendly, genuine, and never pushy. Every visit feels easy and honest, and I’ve liked every single team member I’ve met here. Highly recommend!
Mike Harris
Mike Harris -Google user
3 months ago
Kris Coen service was effective and very professional. He was very patient and provided all the time that I needed. His demeanor was very pleasant and his tone was pleasant and engaging. He did not feel rushed or like I was taking to much of his....Read More
Shawntel Lambka
Shawntel Lambka -Google user
4 months ago
We had the best experience with Josh in the Verizon Store on Van Voorhis Rd. We were a family of five needing all new lines. We were tired of having phones that didn’t work and always terrible service. Josh was so knowledgeable and understanding! He...Read More
Nirmala Thomas
Nirmala Thomas -Google user
5 months ago
Katelyn and David were incredibly helpful in updating our family plan without increasing our charges. They took the time to walk my husband and me through available promotional offers and helped us make an informed decision that best suited our needs. We highly recommend both...Read More
Libby Hall
Libby Hall -Google user
3 months ago
Kris Coen was very respectful and patient, he gave my friend and I a great experience with getting a new phone. He was very knowledgeable about his job and helping us see all our options. Thanks Kris!
Brad Hunt
Brad Hunt -Google user
5 months ago
Just wanted to give a huge shout out to Josh. Our daughter recently lost her husband unexpectedly. The repercussions have been overwhelming. She came here to this location seeking help with transferring common and precious data from old phones to new phones. Josh went...Read More
Jenna Desai
Jenna Desai -Google user
6 months ago
I recently purchased a business and inherited their phone plan with Verizon. Inheriting an account that I wasn't the owner of made things tricky when we wanted to add a line. I worked with Chad and he was absolutely amazing! He spent weeks diligently trying...Read More
Katherine Ramby
Katherine Ramby -Google user
5 months ago
Chad was absolutely amazing in helping our family of 5 get our new phones. He really has shown his knowledge by thoroughly answering each of our questions.
Branden Holbert
Branden Holbert -Google user
5 months ago
Great experience, very helpful and accommodating. Highly recommend this place specifically if you’re looking into a wireless m contract or if you need mobile data on your tablet.
Christa Comer
Christa Comer -Google user
a year ago
I never write reviews, but decided that my amazing experience with this store and, specifically Bryce, warranted one! I have a large family with multiple phones and this was not an easy transaction or transition! Bryce was so patient, …
Angelo Ferrante
Angelo Ferrante -Google user
6 months ago
Chad was very helpful throughout my new phone upgrade. He really knew what he was doing and this made my experience amazing!
Andrew Comer
Andrew Comer -Google user
a year ago
I had the absolute best experience I’ve ever had. The guy named Bryce greeted me right when I walked in and was SUPER nice. I truly had no intention of buying a phone when I walked in, but the way he uses his words made...Read More
Jack Johnson
Jack Johnson -Google user
a year ago
Recently had a lovely experience at this store with a charming young man named Bryce. As much as I typically dread having to spend time dealing with my phone, he made me feel welcomed and comfortable at the store, to the point where I …
Max Turner
Max Turner -Google user
a year ago
To whom it may concern, I came here to get a new IPhone for my beloved son Max Jr. I am a 65 year old …
Kimberly Corona
Kimberly Corona -Google user
2 months ago
The manager that was there was very very helpful and took really good care of us..
Legend Nation
Legend Nation -Google user
a year ago
I have to say Byron was an absolute class act, gentleman, and life saver. He checked my friend's phone to make sure it wasn't hacked as odd messages kept coming up on the phone. He was super thorough and brought true comfort and peace in...Read More
Jakob Caldwell
Jakob Caldwell -Google user
Edited 2 years ago
I went into Verizon with my mom to help get her prepaid service working again after a technical error with the payment process on the Verizon prepaid app. Veronica was so helpful with the entire experience and ended up convincing me and my …
Jon Hochmuth
Jon Hochmuth -Google user
2 years ago
I'll be honest, I generally hate doing things like upgrading my phone. Maybe that's why it has been six years since my last upgrade? (Don't judge). …
Lucy Mariani
Lucy Mariani -Google user
3 years ago
Matt was probably one of the most helpful people I have ever had help me at a Verizon store. He was kind, patient, and fielded every single question I had. He was knowledgeable and went above and beyond to help me. He helped me figure...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards