After swatting down 3 upsells, (home internet, a 700$ phone purchase, and cancelling my current line and starting a new one for a higher monthly price), 1 rude comment towards the saleswoman I was with about how I'm well aware a samsung s24 phone is...
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After swatting down 3 upsells, (home internet, a 700$ phone purchase, and cancelling my current line and starting a new one for a higher monthly price), 1 rude comment towards the saleswoman I was with about how I'm well aware a samsung s24 phone is newer than an Iphone 8, and subsequently, 8 minutes of awkward silence, the store finally accomplished the task of switching over my old phone to the new one I provided.
This has been FAR and away the best experience I've ever had in a Verizon store.
It is these peoples job to sell you things you don't need, and they will be passive aggressive towards you when they realize they aren't going to make the commissions they'd hoped for. But, do not be concerned. If you match their scammy energy hard enough, they'll usually just do what you ask.
10/10