I went into the Patterson store today to see about getting my father off prepaid and onto my plan with a brand new phone. The entire staff Gabriel, Chris, Viviana and Maggie were absolutely fantastic, they were patient and explained in detail so he could...
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I went into the Patterson store today to see about getting my father off prepaid and onto my plan with a brand new phone. The entire staff Gabriel, Chris, Viviana and Maggie were absolutely fantastic, they were patient and explained in detail so he could understand what was changing and what wasnt. Viviana was so kind to do all in her power to transfer his number and information to his new phone since prepaid to monthly can be tricky and she did it! They were upfront about promotions i was eligible for and the details, recommendations for devices based on performance/reviews with no pressure to simply get it and the Verizon Home Internet(which I already have and absolutely LOVE). They also mentioned my mother's phone model is about to be discontinued for service and made sure to offer everything possible to allow us an easy upgrade/transfer. After 7 years with Verizon, I haven't ever been dissatisfied when I came in the store for anything and everything and today was no different. The customer service is phenomenal! I can't wait to go back and get my new s23 that Gabriel was kind enough to order in my choice of color.