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Verizon is a cell phone store in Ellsworth, ME.

Verizon Review Summary

The summary is generated by AI, based on reviews.

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4.5
(221 Reviews)
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Schylar wilson (SBEEZYNUKKA)
Schylar wilson (SBEEZYNUKKA) -Google user
3 years ago
Went in on a whim after work yesterday to see if they had any 13pro max and Series 7, They definitely had the phone but no watch, but of all Caleb was the absolute bomb! Constantly letting me know about the system issues and why...Read More
Derek Kennedy
Derek Kennedy -Google user
a week ago
Visited this location last week and Allen was a pleasure to work with! I noted how patient he was with customers that had multiple questions. He definitely went out of his way to ensure fantastic customer service. I will definitely return to this store for my...Read More
Barbara baron gifford
Barbara baron gifford -Google user
a week ago
Thank you to Cody and Allen for your stellar service and helping with my phone problems twice in the past month. Your professional work ethics and extended knowledge put me on track and I’m grateful for your help. You both are my main reason to continue...Read More
Jamie Eldridge
Jamie Eldridge -Google user
a week ago
I had a great experience here! I was helped by Allen who was such a nice help and walked me through each step in getting a new phone and was very patient! :)
John M.
John M. -Google user
2 months ago
Sam is outstanding! I ordered a new phone and was in and out in less than 10 minutes. Sam answered all of my questions quickly off the top of his head. It's nice to have a sales associate that knows the product and pricing front...Read More
Karen Robidoux
Karen Robidoux -Google user
3 months ago
Laura did an amazing job transferring over my phone number. She set me up with a new phone and offered streaming services which I accepted. My granddaughter was with me and Laura treated her very kindly. I would highly recommend Verizon
Jo Radley
Jo Radley -Google user
2 weeks ago
Allan was amazing! Patient, helpful, knowledgeable. All around 5 star employee! Will be back to purchase my next phone from him
Michelle Quinn Smith
Michelle Quinn Smith -Google user
2 months ago
Taylor is an absolute ROCK STAR! She was patient and helpful and found ways for cost savings on my account due to being a long-time customer. She was professional and amazing! Thank you Taylor!
Marc Milhomme
Marc Milhomme -Google user
6 months ago
Single handedly the best customer service i've ever had out of verizon ever. Thoughtful funny intelligent extremely helpful the list goes on and on! Let me tell you what any issues with your phones go there! They are literally phone wizards!!!!
Kienan Willard
Kienan Willard -Google user
a month ago
Had a technical issue with a Verizon phone right before closing on Sunday. Sam was able to help us out and stayed past to the closing time to ensure everything was taken care of!
Brenda Neff
Brenda Neff -Google user
a month ago
Great service! Cody was super helpful and fixed my problem in no time!
Timothy Marchini
Timothy Marchini -Google user
a month ago
It's nice to know when you are 500 miles from home and your phone breaks, that there are friendly and competent Verizon reps nearby to get you back on the air quickly.
Rick and Beverly Henion
Rick and Beverly Henion -Google user
6 months ago
My phone suddenly wouldn’t send messages or emails nor I could send or receive phone calls. We stopped in to the Verizon shop in Ellsworth and Cody knew what needed to be done immediately. He was kind and gracious and didn’t make me...Read More
Glynis Lemelin
Glynis Lemelin -Google user
7 months ago
Very helpful Verizon store. I stopped in with a screen protector that I bought online because my phone is older. Cody put it on for me no questions asked. So kind. I highly recommend this place.
Susan Luke
Susan Luke -Google user
a month ago
So helpful and knowledgeable! Excellent customer service. Thank you so very much!
Kathryn Tracy
Kathryn Tracy -Google user
11 months ago
Needed to replace my ancient phone. Cody was incredibly helpful, patient and professional. We encountered a few hiccups due to the number of files to be transferred (due to me being an electronic hoarder!) but everything worked out great and I love my...Read More
Terry Swazey
Terry Swazey -Google user
10 months ago
Allen was very helpful with upgrading our three phones and making changes to our account. Very patient and explained things in an understandable way. The transfers from old to new went super well without a hitch.
Michael Pugh
Michael Pugh -Google user
4 months ago
Amazing service. Taylor is the bomb. Best phone store experience ever!
Debra Lane
Debra Lane -Google user
9 months ago
Cody had an issue setting up my phone. He went above and beyond in helping me get my new phone. So much appreciate it. thank you Cody!!
misty gleason
misty gleason -Google user
a year ago
Alan, Cody and Matt have each worked miracles for me with each and every visit! I am not tech savvy and cause most of my own issues! They have all resolved my problems extremely quickly. I’ve spent hours on line with customer...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards