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About

Vans is a shoe store in Downey, CA.

Vans Review Summary

The summary was generated by AI, based on reviews.

Vans offers a wide selection of trendy shoes and apparel, popular for their classic styles and friendly staff. Customers appreciate the store’s clean layout and efficient service, making it easy to find the perfect pair. While most reviews highlight positive experiences with helpful employees and quality products, some mention occasional wait times during busy hours. Overall, Vans is a reliable spot for stylish and comfortable footwear.

Review Rating Chart

Google: 4.4/5

Yelp: 4.0/5

Facebook: 4.5/5

Tripadvisor: 4.0/5

Yellow Pages: 4.2/5

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Reviews & Ratings

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4.6
(167 Reviews)
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Jerry Centeno
Jerry Centeno -Google user
2 years ago
Went in today to get some more old schools good for me this was the last day of the buy one get half off sale so I was able to get two pairs and my second pair ended up only being 35 bucks pretty good...Read More
Cecilia Mendoza
Cecilia Mendoza -Google user
3 years ago
I had a problem with an online order, and they were able to do an exchange with no problems. Good customer service. From Downey California.
Dawn Stephens
Dawn Stephens -Google user
6 years ago
Great service fast and nice people especially the counter people
Tammy Julian
Tammy Julian -Google user
11 months ago
The customer service here was amazing. The guy even laced my son's shoes for him, both pair. Great deals great customer service. I highly recommend.
Arely Cardenas
Arely Cardenas -Google user
9 months ago
Aiden and his co-worker were amazing at assisting me today with finding the right fit. Store was clean and everything was easy to find. Thanks guys!
E-FACTOR
E-FACTOR -Google user
11 months ago
I vote Jen for not only a X-mas bonus, but a promotion as well. She's quite efficient, and courteous.
maria gonzales
maria gonzales -Google user
2 years ago
The service was amazing, and that’s huge for me. Never been into a vans store because I thought they were too flat, but Eric took the time to shoe me a style with some memory foam to it. I bought my first pair of...Read More
Andreah Aguirre
Andreah Aguirre -Google user
4 years ago
I want to thank ESTEVAN for helping me out. The store was closing soon and he was able to get me a new pair of shoes that I needed urgently. Cause someone had just thrown up on them like an hour prior. Lol wish I...Read More
taylor yamaoka
taylor yamaoka -Google user
a year ago
Went in on jan 12th 2024 around 11am...I wish I could remember her name, but the employee was very petite and was so helpful. Highly recommend comings to this store, customer service was 10/10
DyingHeart5
DyingHeart5 -Google user
4 years ago
I wish i caught her name!! The girl helping me was so nice and helpful, she even laced up my new Vans!!! All the employees were very friendly, very clean store as well. Great experience!!
lalis lala
lalis lala -Google user
3 years ago
good store!! absolutely loved my experience, and i bought the green sandy liang shoes!! (i forgot what they’re called), but they have cute little blue flowers on them!! I hope vans and sandy do more collabs in the future!! I’ll definitely be buying. though when...Read More
Keylani “KrazyKat” Rodelo
Keylani “KrazyKat” Rodelo -Google user
4 years ago
Love vans, went to buy me another pair wanted the all white classic but they were too much I wear size 3 in boys they should of cost less, but got me the black & white classics love them
Jose Marquez
Jose Marquez -Google user
3 years ago
Josh the Store Manager was great. I love the atmosphere there. I highly recommend...
Jo Coco
Jo Coco -Google user
4 years ago
Everyone here is so nice, they are taking measures for everyone’s safety. The store looks clean.
Mauricio Pacheco
Mauricio Pacheco -Google user
4 years ago
GREAT SERVICE, THE VAN'S STORE STAFF TOOK CARE OF MY EXCHANGE WITHOUT ANY PROBLEMS...
Daniela Hernandez
Daniela Hernandez -Google user
6 years ago
Abby was super helpful and friendly and I got exactly what I was looking for. Thanks girl!
S. M. C.
S. M. C. -Google user
6 years ago
Even through the challenge of the back to school traffic they managed to stay in routine and focused.
Diego Quintanilla
Diego Quintanilla -Google user
7 years ago
It esa good the employees were nice and helpful
J Perez
J Perez -Google user
5 years ago
Nice staff super helpful found the Van's I was looking for 👍🏼👍🏼 …
PeRlA CArReNo
PeRlA CArReNo -Google user
6 years ago
Great service, Always organize, & friendly workers.

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments