I loved every second of my truck purchasing experience. I am from out of state and first came in with my fiance while visiting her in the fall of 23 just to start looking at vehicles and kind of see what piqued my interest but...
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I loved every second of my truck purchasing experience. I am from out of state and first came in with my fiance while visiting her in the fall of 23 just to start looking at vehicles and kind of see what piqued my interest but I had no idea I'd be returning 3 months later to purchase a truck and that is due in large part to the sales rep Sean , who from the get to made me feel comfortable, and at ease with the process. I'm a larger individual so finding a vehicle that I fit into comfortably and he went to work first asking what I was looking for, what types of vehicles, options ect and then asked my budget. We found a truck that I liked and set up a test drive, and while I wasn't ready to purchase at that time, Sean gave his business card and contact info and never once pushed or pressured me but would periodically check in and let me know the stores current stock and deals. After looking at A LOT of vehicles and dealerships closer to my home I never found anything close to the selection or prices that Valley Ford had on their F-150s selection. Once the year end deals rolled around i reached back out to Sean with a couple of the trucks on the lot that I was interested in and he quickly helped me narrow down the offers and deals available as well as pricing with my X-Plan compared to the dealerships offers. In the end he worked hard to find me the F-150 of my dreams and even better we were able to take care of the vast majority of the paperwork securely and electronically as well as work on an offer for my trade in, which was even more important to me because I traveled from Illinois to purchase the truck. We completed everything before the new year and then set up a time for me to pick up the truck and completed my trade in with no issues at all. Sean happily answered all of my questions, and there were plenty, quickly and throughly and even helped me set up an appointment with their partnered business for a truck bed liner. I was and still am beyond blown away with how easy and stress free this process was and how amazing Sean and the entire crew at Valley Ford were and I'll definitely be referring anybody and everybody I know here, because this was one of the best purchasing experiences I've ever had all because of Sean