Reviews (608) 288-0700 Call Direction Website Photos About
Call Direction Website Reviews

About

UScellular is a cell phone store in Madison, WI.

UScellular Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.2
(75 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Pamela Talmadge
Pamela Talmadge -Google user
5 years ago
My personal phone is with a different provider and it is horrible therefore my employer has been kind to pay for US cellular for work. The customer service is 5 star. Jennifer my first contact is also bilingual. She hooked me up. The manager...Read More
Chad Freymiller
Chad Freymiller -Google user
a year ago
This location has the most incompetent service reps I have ever encountered!!!!! Huge warning to those of you that choose to give this location your business.
Carolina Velazquez
Carolina Velazquez -Google user
2 months ago
Bryan was absolutely fantastic. He was the only one working in the store and was treating everyone with kindness and fairness, he was not phased at all. He’s a true professional, he helped me set up my new phone, flawlessly. Will definitely be back to...Read More
Jason Baker
Jason Baker -Google user
3 weeks ago
The reps and me got into a huge argument they would refuse to give me a receipt after about 6 hours of calling their customer care. Until I finally snapped I argued with one of them, unfortunately they accused me of having a firearm. No...Read More
Miranda Roberts
Miranda Roberts -Google user
5 months ago
The customer service at this location is outstanding! They were short staffed, but Jason and Bryan were very professional and friendly with their communication. Addressing all the customers in the store and keeping us updated. 10/10 would recommend this location to a friend.
Jenny K
Jenny K -Google user
6 months ago
This location seems like it's a little bit understaffed. But the guy was pretty helpful and I got what I needed. I would just say if you're in a hurry, this is not the place to go. I wasn't in a hurry and just needed...Read More
Tarneda Seals
Tarneda Seals -Google user
10 months ago
I worked with Lori and Brian. I had a surprise issue pop up that I thought would be ending my relationship with the company but Lori and Brian went above and beyond to get to the bottom of the issue and keep me a satisfied...Read More
Kathryn Kroll
Kathryn Kroll -Google user
a month ago
Yael made finding the info I needed so easy! Not my first great experience at this location Thank you!!!
Jess Pember
Jess Pember -Google user
a year ago
I worked with Justin S and had a great experience! He got me switched to a new phone quick, even let me see his personal phone to try out the camera before making a decision (unless that’s discouraged by the business, then he definitely didn’t...Read More
Todd Wachholz
Todd Wachholz -Google user
7 months ago
We were very happy to have had the pleasure of working with Ryan. He was kind and knowledgeable. We would highly recommend doing business at this location.

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Payments

check icon Checks
check icon Debit cards
check icon NFC mobile payments
check icon Credit cards