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UScellular Authorized Agent - UltraCom Wireless Communications is a cell phone store in Appleton, WI.

UScellular Authorized Agent - UltraCom Wireless Communications Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(43 Reviews)
5
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1
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D Walsh
D Walsh -Google user
6 months ago
My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions....Read More
BILL Martin
BILL Martin -Google user
a year ago
Ryan and Nicole are fantastic!! They are 2 of the most patient people I have ever met! I am not very tech savvy, but they were able to resolve the problems I had and encouraged me to ask questions until I felt comfortable with my...Read More
David Templeton
David Templeton -Google user
a year ago
I came into the store with a charging problem on my phone. I thought it might not be able to be repaired. Ryan Hinz was my Sales Person. He is very tech savvy and knowledgeable. Most importantly he helped me with my specific needs. I...Read More
Tina Neely
Tina Neely -Google user
2 years ago
Best customer service I’ve ever had….ever….Bar none! Connie was working alone & had many things going on with several customers. She addressed all customers with a wonderful welcome and simultaneously worked with as many customers as possible & with expertise & patience...Read More
Garrett Braun
Garrett Braun -Google user
2 years ago
Swapping services to US Cellular and getting the brand new iPhone they kept it reserved and ready for me. Tim and Alex are beyond amazing even stayed past close to make sure my new phone was set up correctly. Overall great customer service and friendly...Read More
Ms Ling
Ms Ling -Google user
a year ago
We had an excellent experience today with Ryan and Cody. Super helpful and concerned about our needs vs getting a new phone in our hand. Keep up the great work guys!!
Jim & Ann Evers
Jim & Ann Evers -Google user
3 years ago
We recently signed up with US Cellular as our old provider became unsatisfactory. We went to the store on Northland Avenue in Appleton. We couldn't believe the customer service there. It was incredible. Thank you Tim and Alex for all your...Read More
Kathy Johnson
Kathy Johnson -Google user
a year ago
I have had US Cellular for many years and very happy with them I worked at Spectrum and I still stayed with US Cellular even though as an employee it would have been cheaper
Anthony Hooyman
Anthony Hooyman -Google user
2 years ago
Had an issue with Cancellation, and Tim was super good with getting me through to customer service and making sure we could resolve the issue and keep my service and plan going, was excellent!
carlyle mason
carlyle mason -Google user
2 years ago
We had a wonderful informative session first with Isaiah on the phone and then in the office. SUCH A RELIEF with real humans! We are on our way with phone and Internet.Stop in and talk with them, especially if you are not so tech savvy
Rob Houle
Rob Houle -Google user
2 years ago
Awesome customer service! Cody and David went the extra mile to find solutions for my issues. Definitely a stress-free experience!
ROY LESHAD
ROY LESHAD -Google user
7 years ago
Bob was very friendly! Took time to show me what this "smartphone" could actually do, have had it smart phones for 8 years and never knew most of this. Ultracom customer for life!
lisa reef
lisa reef -Google user
a year ago
Ryan and Cody are good sale persons they treated me and my daughter with respect
Carrie S
Carrie S -Google user
6 years ago
Raymond is always a pleasure to work with. He has helped with multiple accounts and is very knowledgeable and friendly. Thank you for the follow up.
austin steffens
austin steffens -Google user
6 years ago
Went in there this morning and was assisted by Marco. Very friendly and answered all my questions. Loving my new GalaxyNote9! Thanks for the recommendation Marco!
Liza
Liza -Google user
7 years ago
Wonderful experience! People are great and very helpful. They have everything I need and more!
Connie Vanasten
Connie Vanasten -Google user
7 years ago
Very great customer service, made for a very easy upgrade in phone
Merlin Stuebs
Merlin Stuebs -Google user
2 years ago
Alex fixed a issue in 5 minutes that the other stores couldn't figure out in 5 hours
Robert Bastic
Robert Bastic -Google user
3 years ago
Very helpful. Spent a lot of time explaining options. Name was Tim.
Bob Hickey
Bob Hickey -Google user
7 years ago
Great staff! Very helpful! My go to for wireless everything!

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Checks
check icon Debit cards
check icon NFC mobile payments
check icon Credit cards