As a marketing professional for the past 40 years I have been in and out of many Pawn Shops. Most are extremely dirty, dark, unkept and give the feeling of a low class, unsafe and dishonest environment.
I came across this business merely by accident by...
Read MoreAs a marketing professional for the past 40 years I have been in and out of many Pawn Shops. Most are extremely dirty, dark, unkept and give the feeling of a low class, unsafe and dishonest environment.
I came across this business merely by accident by doing a Google search and being led to it, as I was running out of time to take some jewelry to the place I have sold to for many years.
They say first impressions are lasting impressions. Here were mine:
To my surprise the entry door was secured and locked with a buzzer needed to allow entry which immediately gave me a sense of safety. Secondly, as I entered I was greeted with a very sincere and respectful greeting of “hello sir” by a well dressed young man who obviously took great pride in his job and the business he represented. I gazed around and noticed instantly that this wasn’t your normal “Pawn Shop.”
It was clean, neat, well stocked, organized and I could tell a lot of detail and time had been put into it.
I asked the young man behind the counter his age due to the fact that you don’t see young people these days dressed so nice and acting so respectful.
I soon learned that his name was Devon and that his father was the owner. While I was there (and prior to meeting his father) Devon was extremely knowledgeable and very honest with me. A few minutes later I met his father Ryan and could tell that this father had done an EXCELLENT job raising his son.
Both we engaging and very helpful. I was expecting to be asked when I walked in the same question that every Pawn Shop always asks whenever you go in trying to sell them something.
That question being “what are you trying to get for it?”
This inter reaction was absolutely opposite. Both were very professional, thorough and polite prior, during and following our transaction.
Ryan was also very well dressed and proud of the business that he had built.
Not only was I paid full honest value for each of my items but the feeling of being in a safe and secure environment while I was doing business there was very valuable to me.
If you would like a well run, honest, respectful, safe, organized, well stocked store to buy and sell at please give this business a try.
I look forward to my next experience there. Other “Pawn Shops” need to take a lesson from this business on how to run one correctly.
If I could leave them 10 STARS I would. Because they deserve it!
Thanks again, Greg Hall
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