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Urban Hardware a True Value Affiliate is a hardware store in Alpharetta, GA.

Urban Hardware a True Value Affiliate Review Summary

The summary is generated by AI, based on reviews.

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4.5
(206 Reviews)
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Ryan Petrillo
Ryan Petrillo -Google user
6 months ago
INCREDIBLE customer service! Our family was devastated by hurricane Helene and Milton-urban hardware helped with emergency response to provide emergency relief services to the people of Tampa Bay, and Sarasota. Special thank you to Pete from Urban Hardware for being helping us make our travel...Read More
Shana H
Shana H -Google user
6 years ago
Gorgeous home hardware store. It’s sparkling and new, and the selection is top notch. Bigger than Ace but not quite as extensive as Lowes. Folks were great and the quality and selection were pretty much all you could need. They helped me out to the...Read More
B Owens
B Owens -Google user
2 years ago
Quality merchandise to enjoy your home more… urban hardware in Alpharetta is a unique store that offers a wide variety of merchandise, including many categories. You wouldn’t expect to find in a so-called hardware store. I think Home Depot and crate and barrel with a...Read More
Fatih Gul
Fatih Gul -Google user
a year ago
While passing in front of it, I saw it and took a look. It looks very organized, and there are lots of choices with the best quality products. It could be a good alternative to Homedepot
Lauren LeNoir
Lauren LeNoir -Google user
4 years ago
Visit Urban Hardware once and you will never want to return to either of the giant big-name hardware chains ever again. Although the selection might not be quite as extensive as what you can find at a corporate store, they still have a wide variety...Read More
Daryl O'Hare
Daryl O'Hare -Google user
3 years ago
Kudos to Sam for helping me pick out patio furniture for my renovation project! I love Urban Hardware for everything from plants/landscape materials to essentials for the home/outdoor projects. Furniture was assembled and delivered on time. Thank you!!
R Taber
R Taber -Google user
3 years ago
What an incredible store! Spend some time looking around, and do not rush in and out. Incredible selection of things for home, yard, and Patio.
Holly Roscoe
Holly Roscoe -Google user
6 months ago
Really thankful for their amazing customer service! Today our car key fob’s battery died and we were looking for a replacement battery. Well, prying open that key fob was no easy task. Pete helped us out, looked up a YouTube video to replace the tricky...Read More
Heather Barr
Heather Barr -Google user
a month ago
Bought a gas grill here. Customer service was amazing. Great communication. Very helpful! Love this store!
peter hendrick
peter hendrick -Google user
11 months ago
Nice store but very inconsistent pricing. One rug, $40 more than similar sizes. We then find the same rug, same sku, same size for $100 less not 20 feet away in another rack. Not a good business practice. Your senoir vet at the register made...Read More
Kelcey S
Kelcey S -Google user
3 years ago
Sam was great at helping us pick out a fire pit and furniture. We love urban hardware! They have patio furniture that is great quality and in stock for you to take home or they will assemble it and deliver it to your house. All...Read More
S K
S K -Google user
a year ago
Over the past year or so I have gone into the store on three different occasions to pick up a tube of caulk. My first experience…opened the tube at home and attempted to use it and the product would not flow easily out of the...Read More
Sarah Bolocan
Sarah Bolocan -Google user
3 years ago
Edit: I returned the original set today with no issues and bought something else that is great. Everyone was very accommodating. …
Robbie Hunt
Robbie Hunt -Google user
4 years ago
I go to this store on a regular basis over Lowes and Home Depot. There is personal service, good products and no big crowds. The staff is friendly and makes it point to acknowledge you, and even remember if you have shopped there before. …
Heather Lammie
Heather Lammie -Google user
6 years ago
Very nice store, but don't go here an hour before they close since the employees are only focused on closing tasks. I browsed the store for a bit and wanted to go see the selection of outdoor plants they have. Get out there and it's...Read More
Derek Niece
Derek Niece -Google user
3 years ago
I just purchased a Weber grill at Urban Hardware and I recommend the experience. Urban Hardware has an excellent selection of grills and accessories--especially the better brands. The service was good too. …
Tricia Johnson
Tricia Johnson -Google user
4 years ago
I LOVE, LOVE, LOVE Urban Hardware! They have ANY & EVERYTHING! Not just Hardware, but lovely HOME DECOR finds... Christmas Decorations. UNIQUE gifts, and a wide assortment of BEAUTIFUL plants! The staff is VERY HELPFUL. Ana and Mike are always so...Read More
John Thomas
John Thomas -Google user
2 years ago
The Benjamin Moore paint is more expensive than Sherwin Williams but it is also much thicker and richer in depth and covers better. Urban Hardware is a great hardware store if you want one on one assistance and don’t want to deal with endless aisles...Read More
Jonathan
Jonathan -Google user
3 years ago
I have been in here a few times because I always want to give a store multiple chances. I've had other hardware stores give better customer service on their busiest days then these guys did on their slowest. …
Zachary Wilkins
Zachary Wilkins -Google user
2 years ago
I unknowingly showed up a few minutes after closing. Instead of turning me away the associates locking the door invited me to grab the product I needed real quick. It was a kind gesture and shows their commitment to customer relationships. I'll definitely be back!
S K
S K -Google user
a year ago
Over the past year or so I have gone into the store on three different occasions to pick up a tube of caulk. My first experience…opened the tube at home and attempted to use it and the product would not flow easily out of the...Read More
Sarah Bolocan
Sarah Bolocan -Google user
3 years ago
Edit: I returned the original set today with no issues and bought something else that is great. Everyone was very accommodating. The people there are really nice and helpful and I picked out a cute but inexpensive patio set. I figured it would be easy to assemble...Read More
Robbie Hunt
Robbie Hunt -Google user
4 years ago
I go to this store on a regular basis over Lowes and Home Depot. There is personal service, good products and no big crowds. The staff is friendly and makes it point to acknowledge you, and even remember if you have shopped there before. True,...Read More
Heather Lammie
Heather Lammie -Google user
6 years ago
Very nice store, but don't go here an hour before they close since the employees are only focused on closing tasks. I browsed the store for a bit and wanted to go see the selection of outdoor plants they have. Get out there and it's...Read More
Derek Niece
Derek Niece -Google user
3 years ago
I just purchased a Weber grill at Urban Hardware and I recommend the experience. Urban Hardware has an excellent selection of grills and accessories--especially the better brands. The service was good too. (Note that as grill manufacturers tightly control pricing, the Urban Hardware price...Read More
Jonathan
Jonathan -Google user
3 years ago
I have been in here a few times because I always want to give a store multiple chances. I've had other hardware stores give better customer service on their busiest days then these guys did on their slowest. I've had 4 associates (including management) ignore me...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Service guarantee

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments