I came in today at 9:15am, ready to get my day started off right before hitting the road out of town. I didn’t have time to last trip and was excited that I could this trip. This is my go-to spot whenever...
Read MoreI came in today at 9:15am, ready to get my day started off right before hitting the road out of town. I didn’t have time to last trip and was excited that I could this trip. This is my go-to spot whenever my schedule allows and I always have a great experience. Today is first and only day I have walked into Uptown Hub and felt uncomfortable or unwelcome. I brought in a card one of the coaches gave me awhile back for $3 off and didn’t know it was for your first visit only, which is totally fine and no big deal, but the way she went about addressing it… was just uncomfortable, but I brushed it off. Then, I started to order and the way she asked for my number in the middle of me speaking , or how she addressed me asking about the new signs, like her whole attitude was just off putting. I am used to Valerie and the Other guy who works there being so friendly, welcoming, personable, patient and informative, kind and cheerful that I felt as if I shouldn’t continue ordering. Brushed it off again and went to look at the snacks per usual, but not before asking about the winners for the July challenge… It felt like tug of war and my end wasn’t even pulling.. my app didn’t have the updated winners last night but it still had June and then she was like it’s up there, it’s been up there, well it’s not on the app, it’s on instagram and I was like I don’t have that but I just hoped they would put it up since the last ones were up throughout the challenge and she was like oh, nooo it’ll be a long time before it’s in the app..That brings me to my drinks. I didn’t realize that I got a smaller tea and needed to ask for a mega tea, which is fine, no biggie but I was just like did these get smaller and she was like no, and I was like oh ok I just thought it was bigger and she was like you didn’t ask for a mega tea, oh ok and as I am walking out the door, she’s like you need to ask for a mega tea and I’m like okay.I’ve had teas and shakes from here and I’ve never had one not taste good or have the person look happy while making it. I felt as if I was bothering her by coming in this morning, and for that.. I apologize.I tried Hype Nutrition yesterday with my husband and as two Muslim individuals we felt very welcomed and comfortable. I’m not saying I won’t come back to Uptown Hub, but I would like to know what days or times to avoid this type of interaction again. I can’t imagine bringing my husband into a place I am excited about and being treated like this. Would have broke my heart.
Identifies as Black-owned 
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