Reviews (888) 742-5877 Call Direction Website Photos About
Call Direction Website Reviews

About

UPS Customer Center is your one-stop-shop for all your shipping and mailing service needs in Susanville, CA. Conveniently located at 47190 Airport Rd, our shipping service center provides a range of solutions to help you send and receive packages efficiently. Whether you need to mail a letter, ship a package, or print shipping labels, our friendly and knowledgeable staff are here to assist you. As a trusted mailing service provider, we offer a variety of services, including package tracking, freight shipping, and mailbox rentals. Our shipping service is designed to save you time and money, with competitive rates and convenient hours of operation. At UPS Customer Center, we pride ourselves on providing exceptional customer service and ensuring that your packages are handled with care. Whether you're a business owner or an individual, our shipping and mailing service is designed to meet your unique needs. Visit us today and experience the difference for yourself!

UPS Customer Center Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
2.8
(37 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
richard etchells
richard etchells -Google user
a year ago
As always polite, happy with a smile UPS employees deliver all winter long on icy, narrow step mountain roads!!! I'm 42 miles north of Susanville CA. UPS reliably, consistently services my small community with necessities like medications, and food etc. At 76 years old I...Read More
Jack Tuttle
Jack Tuttle -Google user
5 months ago
I’ve always been satisfied with costumer service at the main location by the airport. The driver “Casey”who delivers to our house is an exceptionally polite gentleman and always in a friendly mood. He is the only driver that will drive up to our place in...Read More
Kasey Lee
Kasey Lee -Google user
a year ago
First off, I never write reviews but UPS has given me such a horrible experience I had to complain. I ordered a package that requires a signature and it turns out they only deliver from 2pm-6pm, the hours I’m at work. They tried to deliver my...Read More
Tammy Maine
Tammy Maine -Google user
2 years ago
I have multiple packages that have been sitting at my local ups, I watch ups drive by my home everyday delivering to my neighbors. My items have been at my local ups for 6 days. I attempted to speak with someone on the listed...Read More
mimi
mimi -Google user
2 years ago
Sorry for late review. I wanted to let the UPS to know that one of their employee is doing AWESOME job. Thank You Kevin !! Thank you for your professionalism , friendly and caring service you provided. We were on our vacation driving...Read More
Nick Maietta
Nick Maietta -Google user
2 years ago
Been having delivery issues here and there. Finally figured out the problem and hopefully a "hack" solution will solve my problem for the long term. The Postal Service is the source for addressing in our area and the problem is, mail is considered undeliverable at...Read More
Linda K
Linda K -Google user
2 years ago
Came from Greenville on the way to Oregon, stopped in at 11:15 on a Tuesday to drop a package to ship and the door was locked. No one was there to answer the door. No bell to ring, no useful phone number to call. A...Read More
Kevin Johnson Chase International Realty
Kevin Johnson Chase International Realty -Google user
3 years ago
Drove all the way from Almanor to drop off a package so I could get a receipt. I pulled up to another customer walking out asking if I worked here. The door was unlocked but no one was around. Noticed the hours of operation on...Read More
Bill ShadowRaven
Bill ShadowRaven -Google user
a year ago
Inconvenient hours. Muddy parking lot. Broken down falling apart building. The guy who received my package was totally rude. It's a place you have to go sometimes. No other choice.
Doralyn P
Doralyn P -Google user
a year ago
If you don't go to this UPS before 10am, the doors will be locked, bunch of cars are parked, and no one answers. This place operates like Big Foot Revycling. Frustrating.

Features

Service options

check icon Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot