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University Mazda is an used car dealer in Waco, TX.

University Mazda Review Summary

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4.6
(308 Reviews)
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1
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Ian Gozdalski
Ian Gozdalski -Google user
a year ago
So keep in mind, my car has about 280k miles on the clock. I started having issues related to a lean code that popped up on the dashboard. I tried everything to fix the problem; replaced fuel injectors, intake manifold gaskets, MAF sensor,...Read More
Maizie Foxx
Maizie Foxx -Google user
4 years ago
I absolutely love this dealership. As soon as I pulled up to the dealership, I had someone greeting me & tending to my needs. Milton ended up selling me my 2021 Mazda CX-5. I absolutely love that car & he went above and beyond to make things...Read More
Paul E Dulin
Paul E Dulin -Google user
2 years ago
We were able to get the exact Mazda CX-50 Premium Plus that we wanted. Milton Leal was a great salesperson to work with. We are happy with the car and the price we paid for it. Great experience. Thanks to the whole team at University...Read More
Julie Preston
Julie Preston -Google user
3 years ago
University Mazda is the best! Bought my new car over the phone in less than 30 minutes! They also delivered my new car to me all the way in Dallas! Also, Madison Bolton is the best! Go see her, she won't disappoint! Thanks University Mazda!...Read More
Deedee Lewis
Deedee Lewis -Google user
4 months ago
I'm definitely a Mazda girl and Matthew Bice is the best he set me up with a brand new Mazda CX5 2025. Love love love it.! If your looking for a new car go to University Mazda and ask for Matthew Bice-he wont disappoint.
Eddie McNeil
Eddie McNeil -Google user
9 months ago
Online/phone purchase of a car was not how I pictured buying our next car, but DJ, Tony, and Fredy made it a smooth experience. They even had the car delivered to Houston after beating a local dealer's price for an identical car.
Melanie K
Melanie K -Google user
a year ago
I just bought a 2024 CX-90 from University Mazda My salesman is Fernando who is absolutely the BEST in car sales. My experience here was great it was not rushed he got me in the car I wanted . I highly recommend Fernando on...Read More
Samir Osman
Samir Osman -Google user
a year ago
Milton Leal was a phenomenal salesperson. Walked me through the process ,and ultimately made the process extremely easy. I appreciate the time and effort put in. This was the biggest reason I made the switch to Mazda. GO SEE MILTON!
Michael Zolotykh
Michael Zolotykh -Google user
a week ago
Wonderful dealership, and especially their service department! Today my battery died unexpectedly and within an hour I was able to get an appointment and right away they were able to run checks and get a replacement under warranty. I also service my Mazda here on...Read More
Sophia Nukuto
Sophia Nukuto -Google user
a month ago
Randy was super great! He helped me with a small issue that popped up on my CX30, and was able to get my plate part warranty replaced very quickly. He and their team are very respectful and efficient, and I'll be back for further care...Read More
Michael Kim
Michael Kim -Google user
4 months ago
Overdue review, but University Mazda made the car buying process much easier than I've ever experienced elsewhere. From the getgo, the discussions were very straightforward, transparent, and smooth. They were able to answer all questions, match prices, and facilitate in very good order. A special thank...Read More
Shelby Leach
Shelby Leach -Google user
a month ago
This is for Julie Randolph. She couldn’t log into her email… 🤣 I was so pleased with Matthew Bice and the team at University Mazda. Matthew was extremely helpful with purchasing my new cx90, I couldn’t be happier with his customer service and overall courtesy. He...Read More
Alex D
Alex D -Google user
5 months ago
Fantastic customer service. My wife and I came in to check out the CX70 and had an excellent experience with DJ. Strongly recommend anyone who hasn't checked out Mazda in a while to come by. They're doing great stuff right now and we're Audi and...Read More
Patri M
Patri M -Google user
4 months ago
Great customer service and amazing service support to resolve an unfortunate anomaly with my CX-5. Both Mazda USA (Leanne) and the University Mazda (Waco, TX) service manager (Randy) came to the rescue and fully restored my faith in the awesomeness that is owning a Mazda! Happy...Read More
Karalee Corbeil
Karalee Corbeil -Google user
4 months ago
I am not from Waco, but was in a minor accident and had my Mazda towed here. The service center looked my car and had me back on the road in no time. They showed extreme kindness and professionalism
Said Nuri
Said Nuri -Google user
5 months ago
The only reason I drove all the way to Waco to buy a car was because of Matthew Bice. He was extremely professional and kind, and he provided excellent service. I recommend him to everyone. Thank you, Matthew!
Justin Rosas
Justin Rosas -Google user
4 months ago
THE most pleasurable experience buying a car. Tony was incredible with communication, service and professionalism. I will recommend to all!
Clairissa Templin
Clairissa Templin -Google user
9 months ago
Anna was so helpful and kind! I went it for help with re-attaching a trim piece, and they went above and beyond to get the right pieces to fix it. They even fixed an issue with my passenger door that I hadn't even told them...Read More
Job Arroyo
Job Arroyo -Google user
a year ago
After having a horrendous experience at another Mazda dealer, these guys at University Mazda, treated us right. Don't judge a book by its cover, the place may not be in the most luxurious of street corners, but the people treated us really nice. They were...Read More
brian high
brian high -Google user
Edited 2 months ago
DJ in sales is great to work with, Randy in the service department is awesome. 2nd purchase from University Mazda.
LAW
LAW -Google user
9 months ago
Milton Leal at University Mazda made my dream come true. I walked in and told him that I had done my research and knew exactly what I wanted. Milton listened politely to my needs, went to bring out the CX-70 that I described and took...Read More
cheryl Landrum
cheryl Landrum -Google user
4 months ago
Mathew Bice was so awesome pulled strings to get me the best price out of 4 different dealerships⭐️⭐️⭐️⭐️⭐️very professional and personable. Ask for Mathew 👍👍 …
Sarah Wehland
Sarah Wehland -Google user
a year ago
After having a not so great experience with another dealership in Austin, I’m SO glad we found this place. My brother reached out and was introduced to Darwin! From then on, it was an amazing experience. There was no haggle with numbers and …
samantha cohen
samantha cohen -Google user
a year ago
My car was taken here at my request after 3 months of it being at another shop. The other shop billed my insurance 9K and told me it was ready. It was not ready. …
Nicole Gustavsen
Nicole Gustavsen -Google user
a year ago
I had such an amazing experience on my first car purchase. I had DJ and he was such an amazing help, and was so easy to work with. He did everything he could to make sure we had a good experience and easy process with...Read More
David Prew
David Prew -Google user
8 months ago
I just wanted to thank Tony Demaria. We decided to buy a Audi instead but Tony did a great job of going over everything and being up front. I have purchased seven Mazda vehicles over the years including one for each of my three kids...Read More
Jenny Prock
Jenny Prock -Google user
a year ago
I just had an A1++++ experience at University Mazda service with Randy. After having a horrible morning with Waco Hyundai, which is a whole different experience, Randy was such a kind person and helped me out with out a second glance! I …
D W
D W -Google user
11 months ago
Absolutely Amazing dealership and staff. Just for reference I was in the high end (European) collison/auto industry, working with some of the highest caliber businesses and dealerships. As a result my standards are quite high in this …
David Alvarado
David Alvarado -Google user
2 years ago
One of easiest dealerships to work with. Most of time when you inquire about vehicle they bombard you with phone calls. This dealership simply answered my questions via email and vehicle I inquired about was still bout month from arriving …
Kate Boyd
Kate Boyd -Google user
a year ago
A few weeks ago I dropped and broke my friend’s new key and was told it would be around $450 to fix online. When I went into the Waco dealership I met Randy and he was able to help me. He graciously took the time...Read More

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