.Most outstanding customer service!
I had the opportunity to interact with Tommy, Valerie and Bobby and they were all professional,kind and knowledgeable. Tommy patiently explained my options based on my phone's condition after being exposed to water. I ended up going for a data...
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.Most outstanding customer service!
I had the opportunity to interact with Tommy, Valerie and Bobby and they were all professional,kind and knowledgeable. Tommy patiently explained my options based on my phone's condition after being exposed to water. I ended up going for a data transfer instead of repair, he kept us up to date on the service progress, Bobby gave me great info about their plans for electronics (which I highly recommend looking into) and Valerie helped me with the final touch to get my phone back online. I Highly recommend.
No hassle, up front time frame diagnostic, no hidden charges, best technicians expertise, super fast service depending on the type of damage there's a chance you can get your device ready in a matter of hours. I read some complains and saw another customer being so rude to the staff for not meeting HIS expectation of " 3 hrs repair" the staff stayed professional and handled it nicely. I get is frustrating not having your device working but please be realistic and respectful keep in mind they are busy and they are technicians NOT magicians.