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uBreakiFix by Asurion is a mobile phone repair shop in Bowie, MD.

uBreakiFix by Asurion Review Summary

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4.6
(285 Reviews)
5
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1
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Devorah Danielson
Devorah Danielson -Google user
7 months ago
So far, our family took 3 of our devices to be repaired at this shop. Each time, they did a really good job of diagnosing and fixing the problems each device had. The communication is really excellent- they kept us up-to-date on the...Read More
Lamar Goffigan
Lamar Goffigan -Google user
9 months ago
Friendly attentive and reassuring. My 15 yo was freaking out when her 1 year old iPhone 13 died and would not come on. I was looking for a cheaper but reliable solution other than the many mom and pop shops that do phone repair but...Read More
Joe Jackson
Joe Jackson -Google user
10 months ago
I love this place. I have them replace my screen protector every time I drop my phone (which happens more than I’d like to admit). The people there are super nice and really good at putting screen protectors on, perfectly aligned and no bubbles. On my...Read More
Mina Nana-Anyangwe
Mina Nana-Anyangwe -Google user
10 months ago
Excellent service. Made an appointment online and when I arrived, the solutions expert, Monique was very welcoming. Patiently listened to my reason for stopping by(cracked LCD phone). Took all info necessary and gave me a timeframe to be back. I received a text when my phone was...Read More
Doug D
Doug D -Google user
8 months ago
Impressive and very professional team. Monique checked my phone in around 1pm. Black screen wouldn't turn on. 3 1/2 hours later, it was fixed. And the price was more than reasonable. This is where you want to come if your having phone troubles!
Blanca Thorpe
Blanca Thorpe -Google user
8 months ago
Thank you Vershaun for your professional, courteous and super fast turnaround (better than projected) with my repair! Sincerely appreciate your service and highly recommend to everyone in need of efficient phone repair and sound recommendations for continued phone protection.
Umar Ganiyu
Umar Ganiyu -Google user
10 months ago
It was great! After explaining the issue with my phone to Kaiden , he knew exactly what the matter was with confidence! He provided a price and an reasonable expected time to complete the repair. He along with Monique are absolutely...Read More
Mr. Eric Watson
Mr. Eric Watson -Google user
9 months ago
Monique did a great job of researching what was actually needed for my phone. The insurance claim was incorrect and called for a part that would have cost me a weeks wait without a phone. But she got to the bottom of it...Read More
William Pocock
William Pocock -Google user
9 months ago
Brought my husband's phone in because it wouldn't charge with the cord. They diagnosed the issue and ordered a new charging port. Part came in and phone works again!. Very professional. Will definitely be letting others know about Ubreakifix Thank you. Libby
Brian Moore
Brian Moore -Google user
a year ago
I had an amazing experience! Kaiden was attentive and got the job done. He knew what he was doing and had outstanding customer service. I was in and out in about 30 minutes, I would recommend him for any of your phone concerns.
Kirstie Dorn
Kirstie Dorn -Google user
11 months ago
Great experience, I have never used this service before , we walked in with a broken phone screen were greeted professionally and told the phone would be repaired in 2 hrs. It actually was less than an hour I received the call to sat...Read More
L. Milli
L. Milli -Google user
9 months ago
I would highly encourage that everyone take their damaged mobile/electronic devices to this location. Monique assisted me and she was professional, competent, and dedicated to resolving the cracked screen on my device. The experts repaired my cracked screen expeditiously and I will continue to bring...Read More
Craig Snider
Craig Snider -Google user
11 months ago
I was very happy with my experience. 1. The customer service was excellent. 2. The repair was quick (new display/touch screen on my cell phone). 3. The price saved me buying a new phone.
W. A. Golden
W. A. Golden -Google user
a year ago
I arrived at 1300hrs and the tech told me it would be ready at 1500hrs. Due to traffic, I arrived at 1515hrs and as promised, it was ready as promised. I was so pleased with the service provided, I brought a screen protector as well....Read More
Garrin Benston
Garrin Benston -Google user
a year ago
Jon and Vershaun exceeded the expectations for customer service. They even recommended things that would help my cause. They're good at the Bowie location; makes me want to spend more money with them just to support the business. They come highly recommended for professionalism and...Read More
Danielle & Anthony
Danielle & Anthony -Google user
8 months ago
It's very hard to impress me these days but this establishment had me skipping out the door. Yes literally skipping! In my line of work I'm literally on the phone all day! How it started? Well…. my phone fell out of my pocket during my...Read More
Silvio Mayolo
Silvio Mayolo -Google user
a year ago
Wonderful service, expedient and professional. My laptop battery died. uBreakiFix had it replaced within a couple of business days. I also happened to mention a small problem with the charging port, which they proactively took a look at and resolved as well, without me having...Read More
Norman Scites
Norman Scites -Google user
8 months ago
Came in to have my phone taken out of Assistive mode. They did it so FAST! I really appreciate the service here and Monique is Awesome
Miller Einsel
Miller Einsel -Google user
8 months ago
Kaiden was awesome! We are extremely pleased with his service! He was exceptional with his knowledge and service! We highly recommend this Bowie store!
Helen Martin
Helen Martin -Google user
a year ago
I thank you Johnathan at uBreakiFix. He was so kind to fit me in last minute so I didnt have to go without a phone another day!! He kindly also guided me through the insurance process which saved time during the commute to Bowie. Much...Read More
L Brooks
L Brooks -Google user
a year ago
John did great service to my sons. PlayStation five the HDMI port was broken and he cleaned it out. It looks amazing. He also showed me photos of before and after he had great customer service and I will definitely be bringing other products back.
Amora Rei
Amora Rei -Google user
a year ago
They fixed my screen protector on my flip 5 within 30 minutes, so take the delivery time with a grain of salt if there is no one ahead of you. Phone looks great and the guys there are very helpful. 👍🏾 …
Bobby Baldwin
Bobby Baldwin -Google user
a year ago
Great work done here. Johnathan provided me speedy service and was very communicative during the process. I was returned the device fixed and affordable within 24 hours. Highly recommend anyone coming here for service done.
ricky ellis
ricky ellis -Google user
9 months ago
Monique was amazing! I just had a question bu she as very informative! She was an angel! I would give her 8 stars if I could! I'm coming back soon!
John Beyrent
John Beyrent -Google user
Edited 10 months ago
Jonathon was very helpful. At first we were stumped, but he gave it a second effort, and it paid off! I really appreciate that. Great job, Jonathan!
Terri Cahill
Terri Cahill -Google user
a year ago
Dell laptop not charging so when i brought it in Jonathan checked my charger while I waited. In 2 minutes he diagnosed my problem, gave me a solution snd sent me on my way. HIGHLY recommend uBreakiFix in Bowie (near Harris Teeter)…excellent, friendly service!!!
Ace Towing
Ace Towing -Google user
11 months ago
Monique was AMAZING! You did a wonderful she was very precise & knew what the solution was. Extremely pleased! Class act! Highly recommend. Just in case
Jessica Hunt
Jessica Hunt -Google user
11 months ago
Walked in at 10 hoping they could fix my phone and out by 11:30 with what looks like a brand new phone. Johnathan had great customer service, very knowledgeable and was fast.
Derreck Cobbs
Derreck Cobbs -Google user
11 months ago
John did a fantastic job! He was patient and knowledgeable. I hope this recommendation helps others to find someone to address their mobile issues.
Anthony Bryant
Anthony Bryant -Google user
9 months ago
Never used the service. Will going forward. Fixed my particular issue in 45 min. Very impressed, loved the service. Definitely recommend their services.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards