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uBreakiFix by Asurion is a mobile phone repair shop in Mooresville, NC.

uBreakiFix by Asurion Review Summary

The summary was generated by AI, based on reviews.

uBreakiFix by Asurion at 124 Argus Ln C offers reliable and efficient mobile phone repair services. Customers praise the shop's friendly staff, quick turnaround times, and competitive pricing. While some reviewers mention minor issues with communication, overall, the shop receives high marks for its professionalism and quality of work.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Facebook: 4.9/5

BBB: 4.7/5

Trustpilot: 4.6/5

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(207 Reviews)
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Rodolfo Flores
Rodolfo Flores -Google user
8 months ago
Excellent customer service. Every time I have to report a claim to Asurion, I always ask for this branch. They have replaced my screen protectors and the charger port and I have never had any problems. 100% customer satisfaction.
Kim Martin
Kim Martin -Google user
a year ago
My husband took his phone to this location yesterday, bryan, and his phone was working when he handed to them, just had a cracked screen, well 2hrs later we get a call saying its not repairable, because they couldn't get it to power up and...Read More
Coley
Coley -Google user
a month ago
The team here was wonderful! They were very kind and patient when I explained what trouble I was having with my computer, and gave me free diagnostic and quote. A few days later I got a call that it was ready, explaining what they fixed,...Read More
Tom Sherman
Tom Sherman -Google user
a month ago
Service was great and the repair was well done and finished quickly. The only reason this wasn’t a 5 star review was that when we made our appointment online, I was pretty specific about what we needed to repair my daughters phone (rear camera lens). It...Read More
Connor Skantz
Connor Skantz -Google user
a month ago
I've known the owner of this store for years and I've watched this particular store grow from the ground up. They're all very competent and knowledgeable technicians; their customer volume is a tribute to the competency of their staff. If there's any tech repairs that I...Read More
Keri Fullwood
Keri Fullwood -Google user
4 weeks ago
Mark did a fantastic job helping my mom with her Pixel phone repair today. He was helpful, attentive and made sure that the phone was taken care of, keeping both me and my mom informed and in the loop throughout the process. Thank you Mark, and...Read More
Kevin Hendrickson
Kevin Hendrickson -Google user
2 months ago
Great experience, best tech repair location I have done business with. I don't remember who contacted me after setting my appointment but he was very thourough going over my problems and checking to see if parts were in stock/what to expect when bringing device in....Read More
Cat
Cat -Google user
3 months ago
John and Dominic I'm going to give you guys the best review ever. My name is Kahbaar and I dropped off a Xbox recently I had the most gracious experience ever. they answered or my questions and made me feel as if I knew everything...Read More
Kendall Pegg
Kendall Pegg -Google user
a month ago
Warranty repair for Google Pixel phone. Excellent service all around. Dropped off my device and they had it fixed within a couple hours. I highly recommend them for any needed mobile/handheld device repairs.
Eli Bryan
Eli Bryan -Google user
3 months ago
Picked up the phone on the first call, said they could fix it. Took it right down there, customer service was fantastic, they started on it as soon as I got there and they kept me up to date to what was going on. Price...Read More
Dan Turner
Dan Turner -Google user
a month ago
Very nice people who demonstrated how well it works in the store but having no luck with it at home. Called and John said “Oh really, bring it in and we will take a look at it. Nothing I can do over the...Read More
Sebastian Acosta
Sebastian Acosta -Google user
4 months ago
Great job! Got helped my Dominic this past Thursday and he was able to install a fast and quick windows 11 into my computer. Definitely recommend to others.
Sony
Sony -Google user
3 months ago
Broke the charger port of my phone and brought it to this place. My phone brand is not a main brand so they had to order a part for it, which came in less than a week. I brought the phone in when it was...Read More
Kara Obed
Kara Obed -Google user
a month ago
I recently visited a phone store in the mall to have my iPhone screen repaired. However, I was only informed after the fact that they didn't have iPhone screens in stock. Now, my phone is experiencing several issues, including glitching, lagging, overheating, and dying quickly....Read More
Connor Weakland
Connor Weakland -Google user
a week ago
John helped me out, did a great job and customer service was great. Would recommend
Thanh-Lan Susie Nguyen
Thanh-Lan Susie Nguyen -Google user
6 months ago
We had a battery issue and they were able to replace it within an hour. It ended up having another problem and they resolved that very quickly too. Would definitely use them again if we have any phone issues. Jonathan was the person that helped...Read More
Romeo Cuellar
Romeo Cuellar -Google user
4 months ago
My situation was definitely complicated, my employer keeps bouncing me around and I’m not anywhere long enough to fix my personal laptop screen. I told Dominic my situation and long story short I paid 100% up front if we could work it out one...Read More
Joseph Savona
Joseph Savona -Google user
4 months ago
Fantastic service. The owner Parker was very professional and friendly, something that is very rare in today's world. I would highly recommend them for any of you phone and computer needs.
Katherine Knight
Katherine Knight -Google user
6 months ago
The guys at uBreakiFix are so awesome. I was actually told by my phone carrier to take my broken phone to uBreakiFix. I was extremely skeptical about taking it in as I thought uBreakiFix was another scam phone store here in the US run by...Read More
nine2-5traveler
nine2-5traveler -Google user
6 months ago
*Update* Unfortunately had to go back and service was just as good* Absolutely, no question about the staff receiving a 5 star rating. John and Dominic were extremely friendly throughout the entire process: from the phone call to scheduling, and from changing my appointment to talking...Read More
Michael Helms
Michael Helms -Google user
6 months ago
Repair itself was good, store staff asked for an alternate number to call me when my phone was ready to pickup. They didn't call me, but instead called the phone I left with them and left a message. They also sent an email to my...Read More
Keith Orndorff
Keith Orndorff -Google user
a month ago
These guys are awesome! 1,300.00 dollar S22 Ultra.They replaced the screen like new for 350.00.
Emily Torrence
Emily Torrence -Google user
6 months ago
Parker and the team were absolutely wonderful to work with. They diagnosed the issue quickly and provided great customer service. I would recommend anyone with phone or tech issues to check them out.
Ashley Haynes
Ashley Haynes -Google user
3 months ago
John is so good and they always take care of all of our tech needs. These are genuinely nice people!
Matt Jonsson
Matt Jonsson -Google user
6 months ago
John at ubreakifix in Mooresville went above and beyond with his customer service. Not only was the repair excellent but his attentiveness to my needs was outstanding. I highly recommend this place for any tech repairs.
Helen Halaweh
Helen Halaweh -Google user
a week ago
Professional staff, no frills, quick turnaround fixing broken iPhone screen
Kristi Culler
Kristi Culler -Google user
2 weeks ago
John was super helpful and fixed my broken phone screen in under 2 hours!
Stephanie
Stephanie -Google user
9 months ago
Great customer service. They were willing to fix my phone with less than 90min before closing. My phone was fixed same day and in less time than expected. Mark did an amazing job and I'm happy with the results.
Ducula Xiong
Ducula Xiong -Google user
10 months ago
I brought both my phone and my husband's phone in for repairs. Rod Hawkin was very nice and patient, even though there were several other people waiting. He made sure no one was forgotten and did a great job. His colleague was also very helpful....Read More
Brian Borst
Brian Borst -Google user
7 months ago
I was really frustrated that my phone wouldn’t charge unless on a wireless charger. Went to AT&T and they couldn’t find anything wrong with it nor anything in the charging port. John looked at my phone and brought it under a microscope and …

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom