I recently got a hitch put on my vehicle at this location, and they did an excellent job! I picked out an attachment and then rented a trailer. I drove around town and noticed that the drive felt a bit more jumpy than what I...
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I recently got a hitch put on my vehicle at this location, and they did an excellent job! I picked out an attachment and then rented a trailer. I drove around town and noticed that the drive felt a bit more jumpy than what I was used to. I’ve driven vehicles with trailers attached, but they were larger vehicles than the one I have now. So I assumed the difference was just a result of hauling a trailer on a smaller vehicle. I loaded my trailer, and then returned to the store to get something else I needed for my trip. Ms. Margaret (the manager) asked me if everything was okay with the trailer, and I mentioned how it felt driving it. She came out to look at it and noticed that I selected an attachment that wasn’t ideal for my vehicle because of how low it sits. She had her employee, Angelena, select the proper attachment that raises the hitch so it doesn’t sit as low. Then she had another employee, James, help me detach the trailer, put the new attachment on, and reconnect the trailer. WHEN I TELL YOU THE DRIVE WAS 100 TIMES SMOOTHER AFTER THAT!!! The other hitch “technically” would have worked, but I’m soooo grateful for Ms. Margaret’s expertise in knowing that there was a much better solution!!