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U-Haul Moving & Storage at Rio Rancho is a truck rental agency in Rio Rancho, NM.

U-Haul Moving & Storage at Rio Rancho Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(301 Reviews)
5
4
3
2
1
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Tina Delise
Tina Delise -Google user
2 months ago
Friendly, helpful staff. The original size rented did not include a ramp and the company offered me the next size up truck at the same price. The deal for the truck rental was very reasonable and the entire transaction went smoothly from pick up to...Read More
Felisha Anderson
Felisha Anderson -Google user
2 months ago
I rented a truck was told the price. Told them of my need to pick up truck drive to a different location and then return with furniture to store. They charged me $1 per mile $192 in mileage without anyone saying anything. ...Read More
Samantha Secrist
Samantha Secrist -Google user
3 months ago
The ease of reserving a truck online was definitely a highlight of my experience. However, JD's attitude completely overshadowed this positive aspect and will prevent me from returning to this location. His demeanor and the stark difference in how he communicated with female customers compared...Read More
Megan Goodman
Megan Goodman -Google user
2 months ago
Horrible customer service. They talk to you without a care, may not get paid enough to enjoy their work. They should understand friendly service and helping customers get what they want instead of us doing the work for them.
Stanley Conger
Stanley Conger -Google user
2 months ago
The staff were very professional yet friendly which made me feel very comfortable. Knowledgeable about the equipment and the company policy. Recommend 100 percent.
EastCoastHavoc
EastCoastHavoc -Google user
2 weeks ago
Genuinely one of my personal worst experiences with this company, supposed owner/manager of the building refused service due to our hitch being welded to our frame and not specifically using the bolt alignment which has never been stated before in our years of using the...Read More
Kathleen Barrett
Kathleen Barrett -Google user
2 months ago
Great people. Very friendly and helpful. Best U-haul we’ve ever dealt with. Thanks Catherine and company!!!
GRACE
GRACE -Google user
2 months ago
Friendly staff, immediate contact for confirmation, flexibility on any issues or accommodations. Overall excellent service!! Highly recommended!
faustin mategeko
faustin mategeko -Google user
a month ago
The customer service people were nice friendly. The truck good on gas mileage
Stephanie Bachicha
Stephanie Bachicha -Google user
5 months ago
The lady that helped us rent a 26ft truck was so helpful and nice and happy to be working. That customer service goes a long way. Definitely recommend using this place for your moving needs.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot