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Twisted Minds Smoke Shop

4.9 (1073)

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Twisted Minds Smoke Shop is a tobacco shop in Cleveland Heights, OH.

Twisted Minds Smoke Shop Review Summary

The summary is generated by AI, based on reviews.

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4.9

(1073 Reviews)

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Casey Benetz

2 years ago

I brought a piece home and upon first use of the glass i spent $150 on the base just snapped off. maybe stress in the glass? no clue. i tried calling because i was sold a defective product and was told i couldn't get my...Read More

Latrice “TheMrsSunshine” -Local Guide

2 years ago

I WENT TO THE ONE IN CLEVELAND HEIGHTS THE CORNER OF CEDER AND LEEJAY AND BRE HELP ME WITH WHAT I WAS LOOKING FOR THEY WERE PLEASANTLY WELCOMING VERY KNOWLEDGEABLE OF THE PRODUCT THE ONE SMOKE SHOP EVERYONE SHOULD TRY I BEEN GOIN FOR THE...Read More

Annaka Jane -Local Guide

4 years ago

Marrissa S Murph -Local Guide

4 months ago

ETA: I went to the store recently and interacted with Jay who not only helped me to find a new product but did so as a last resort to helping me trouble shoot an issue with a product I already owned that had been...Read More

Bronwyne

6 months ago

Went here Sun 1 June, 2024. Beautiful shop. 1st class. Super clean. Wood floors, super nice.Very good prices compared to ordering it via mail. They stock everything & probably serve sandwiches in the back if you ask nicely. (?) Who knows. Low on cash...Read More

Paul Mate

a year ago

Jay is awesome!It is just delightful to come across excellent customer service. I was able to make a good purchase due to the knowledge Jay provided with out skipping a beat.I will keep coming back for the friendly staff and the wide array of products...Read More

Conner Galloway -Local Guide

a year ago

I've had some good experiences in the shop, it's nearby and the staff have always been nice. Big issue for me is the prices. For instance I went in recently to buy a new vape pen. Rather than coming in a retail box, they keep...Read More

Lisa Bostick (Teresa Cash)

2 years ago

I purchased an item from this store and had to return it a week later. When I went into the store, I was met with the best customer service and not one but both of the store employees committed to helping me figure out how...Read More

TINO Black

2 years ago

FIRST VISIT, FIRST IMPRESSION.Whelp, I started off having a good day before I walked in to grab a Breeze. I overheard the other customers interactions with the associate J. We shared a few laughs, I got to learn about a few other products that caught...Read More

Kennedy Koehler

2 years ago

Twisted Minds has been my #1 smoke shop for years. I don’t just come here for the amazing selections, but the welcoming employees. They are all so personable, kind, and helpful. Leah is the best with help finding the vape I was looking for and...Read More

Derick Barnes

3 years ago

Great one on one service. Me and my wife felt like we were the most important customers they had. It was very helpful how they broke down the details of the hookah products for us and did not rush us because it was our...Read More

Dmitriy Estrin

a year ago

Great experience and service! Jay went the extra mile to help me find what I needed.Good selection and prices overall. Will definitely be back.

lord

2 years ago

Have had some great experiences. However some of the employees are just flat out rude and snotty. Their insulting attitude and condescension towards their customers is pretty remarkable. I used to own a nightclub. If one of my employees ever acted that way towards our...Read More

Leo Altman

3 years ago

Love this place!! Jay was so knowledgeable he went OFF about the science of CBD and really knew what he was talking about. He helped me pick the best water pipe I’ve ever had (it’s this cute little mushroom guy) and upon taking it out...Read More

PolitickinWithDevin LTD.

3 years ago

Omar was intellectual, passionate and extremely informative on the products.He kindly explained every detail without hesitation.Will continue shopping here for all my extracurricular activities👑✊🏾👍🏾.Excellent Customer Service!

Maxine Williams

5 years ago

Every time l have visited Twisted Minds Berdt has helped me tremendously. Today is one of those daysAlex also has been helpful. I will definitely alert my friends to shop with you. Keep up theexcellent customer service

Benjamin Ciaglo

2 years ago

I am out of town this weekend, and forgot to bring coils for my vaporizer. The employees at Twisted Minds were extremely friendly and helpful in figuring out which coil was the right fit for my device, as I did not know offhand. The employee...Read More

Jesse Pontius

5 years ago

I have been to shops all over the east side, I even live within walking distance of one that shall remain nameless, but I will always, ALWAYS, make the drive out to twisted minds. The product is high quality, the employees are well informed and...Read More

Demetrius Jones

3 years ago

Usually whenever I needed a product or tool for my recreational habits I would shop online, but coming into twisted minds I have been met with such a friendly and knowledgeable staff that it completely changed my perspective.If you need any help with product knowledge...Read More

George Taylor

3 years ago

I went here on my lunch break to grab a new vape pen. The atmosphere was awesome, good music, good vibes. I was looking for a new vape pen with my coworker and the young lady who helped me out was extremely helpful in helping...Read More

Davonya Walker

2 years ago

Miles helped me find the right things, great choice of shiska and other products. Patient and extremely informative and knowledgeable when it came to my questions.Thanks miles!!

Charles Moore -Local Guide

4 years ago

This place is awesome!!! Huge space and large selection. The staff is very helpful and polite!!! I purchased some Hemp "cigarettes". I really like the Wild Hemp brand. The Shaboinks were ok but too reminiscent of light cigarettes. Not my cup of tea. Overall,I had...Read More

Darrell Baum

5 years ago

Great shop, the guys are very knowledgeable about there products. I've bought a few items from them and all good advice on what to buy. I just got a new product and it was defective for the manufacturer. I called the owner and told him...Read More

T. Piazza

4 years ago

These guys are amazing. They always take care of me when I come in. They have great vape products and are very knowledgable. On my last visit, the owner helped me find coils for my vape that he was sure would fit and he said...Read More

Mr. C

5 years ago

I called around 11 on 4/20 and asked if they were still open til midnight like the website said cuz I was gonna be cutting it close. I broke my quartz banger and wanted to snag a new one before the holiday so I drove...Read More

Krystal Poe -Local Guide

5 years ago

My husband and I have frequented this shop quit a bit lately. The entire staff has been super helpful and very friendly. Today I had an issue with my vape pen and Berdt assisted me in resolving my issue. I appreciate his knowledge and assistance....Read More

Zoe Mcclain

2 years ago

My boyfriend and I purchased a “vape more” two days ago, and it went out literally 12 hours later. There’s no way either of us hit it close to 2000 times. After thinking back about it we realized, the store clerk never fully unpackaged anything...Read More

Rich Freeman

3 years ago

I bought a portable vaporizer from twisted minds yesterday for $50, used it once, and the battery wouldn’t hold a charge. I returned to the store the next day to let them know that I’d like to exchange the $50 vaporizer and instead buy a...Read More

Oliver DiPuccio

3 years ago

I picked up a Mr. fog Max from them, and the flavor inside did not match the one that was on the box. this was obviously not their fault, but the manufacturer’s. I went back in and they gave me a new one which I...Read More

Samirra Gettis -Local Guide

3 years ago

This location does not have a exchange or return policy. I bought a vape and asked detailed questions about the product and was assured that it was equipped with everything and was rechargeable. After I purchased the product and took it home I found out...Read More

Features

From the business

Small business

Service options

Curbside pickup

In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Quick visit

Recycling

Electronics

Payments

Cash-only

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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Twisted Minds Smoke Shop Review Summary