I am very impressed by its food and restaurant environment. My overall review is low because of its inconsistent service quality. For context, my wife and I have been there 6 times or more over the past 1.5 years. I treated it as a top...
Read MoreI am very impressed by its food and restaurant environment. My overall review is low because of its inconsistent service quality. For context, my wife and I have been there 6 times or more over the past 1.5 years. I treated it as a top 3 place for special occasions, so I don't mind spending more-than-usual money when visiting Twelvemonth. Since my expectations were high, 2 bad experiences are enough to keep me away from going there for at least a year. Details below.
1) The food is great (4.8 to 5.0)
I love their food, and appreciate the thoughts and efforts in making those creative & delicious vegan foods. I like many dishes: Roasted Beets (yogurt sauce is awesome), Crispy Mistake Mushrooms (just fried right), Radiatori (a good combination flavor of spiciness, fresh from basil+pesto + richness from (vegan) ricotta cheese), etc. Among these all my family agree that the Twelvemonth Burger is the best: its impossible patty is cooled pretty well - it is very rich in flavor without feeling too heavy). I am impressed by their sauces (ketchup, yogurt sauce, hummus, pesto) because of their rich and complex flavors without feeling heavy.
Another big reason why I like their food is their "vegan cheese" is made/designed to naturally fit the foods - all other vegan places I've been to make me feel they attempt to find dairy replacement. This differentiates Twelvemonth from all other vegan restaurants I have been that provide Western cuisine.
I am not impressed by their Asian dishes since they are not made special to me. Btw, the Miso Cake is quite creative and I would love it if it doesn't put as much or remove sesame oil - I didn't expect Miso to be related to deserve but it worked well to me. The sesame oil however doesn't fit to a sweet deserve in my opinions.
2) Atmosphere (5.0)
The restaurant environment is awesome. its bathroom is very unique that I can't even describe - when people see it they would know. But I wonder whether they can fix an issue (posted as photo) - right faucet handle can be blocked by the next soap dispenser valve.
3) Service (3.0) deal breaker but easy to fix by the owner
Its front desk service is fine. The ordering service is inconsistent. I once experienced a very good ordering service where the waiter nicely shared with me his insights of the dishes, and was willing to take my comments about adding sesame oil into the Miso Cake.
There was once another mixed service experience when we were taken care of by a senior & decent person who seems like a manager (very good and professional service) but actually he appeared to cover a disappearing waitress who showed up at the end when delivering my final bill.
The other 4 times I experienced a very slow or not-so-care ordering experience where the waitress didn't seem to work hard for me.
Especially in the last visit that beat me happened on last Friday at lunch time - there were just 5 ~ 8 tables in the whole restaurant but we sat there for 20 mins without anyone coming to take my order even I asked for help twice. I also could see two waitresses (for taking orders) seemed to chat on the side. What's the most surprising is that when I asked for help to take orders twice, neither of the people I talked to signaled their colleagues to come ...
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 2
Atmosphere: 5
Recommended dishes
Malasadas, Charred Cabbage Salad, Tater Tots, Fried Cookie Dough
Recommendation for vegetarians
Not sure
Vegetarian offerings
Menu is all vegetarian
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