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Turner's Outdoorsman-West Co in West Covina

Turner's Outdoorsman-West Co in West Covina

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4.3 (590)

Gun Shops Archery Ranges Archery Stores Fishing Stores Hunting and Fishing Stores Outdoor Sports Stores

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Turner's Outdoorsman-West Co, your premier Gun shop in West Covina, CA, offers a wide range of outdoor gear and services for enthusiasts of all levels. Located at 365 N Azusa Ave, West Covina, CA 91791, our Archery range and Archery store provide a unique shopping experience for those who love the great outdoors. As a leading Fishing store and Hunting and fishing store, we cater to anglers and hunters alike, offering a vast selection of equipment, accessories, and expert advice. Our knowledgeable staff is dedicated to helping you find the perfect gear for your next adventure. Whether you're a seasoned outdoorsman or just starting out, Turner's Outdoorsman-West Co is your one-stop-shop for all your Outdoor sports store needs. Visit us today and discover a world of outdoor excitement!

Turner's Outdoorsman-West Co Review Summary

The summary was generated by AI, based on reviews.

Turner's Outdoorsman-West Co offers a wide selection of firearms, ammunition, and outdoor gear. Customers appreciate the knowledgeable staff and efficient service, though wait times can be long during busy hours. The store is well-organized, making it easy to find products. Prices are competitive, and many shoppers mention positive experiences with both sales and firearm transfers. Overall, it’s a reliable choice for gun enthusiasts and outdoor adventurers alike.

Review Rating Chart

Google: 4.3/5

Yelp: 3.7/5

Facebook: 4.2/5

Birdeye: 4.1/5

Yellow Pages: 4.0/5

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Reviews & Ratings

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4.3

(590 Reviews)

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Fang Phattha -Google user

9 months ago

We went using Groupon archery and it's beyond my expectation. They introduced the basic how to shoot the arrow then let you shoot for an hour. One thing is that the shooting lane is not entirely for you so we had to wait for the...Read More

Jean Chang -Google user

a year ago

My son needed to find something to take his mind off of school projects for an afternoon. I googled for something fun and different to do for teens and ended up talking to Chris in the archery department at Turner's Outdoorsman in West Covina....Read More

Miguel Quinones -Google user

3 years ago

First and foremost thank you Chris for all of your assistance, professionalism, and guidance during all of my visits for my Archery needs. His wealth of knowledge and technical skills are second to none.The welcoming atmosphere is great for some range time to shoot your...Read More

Jeremiah W (IG: jwardhooper22) -Google user

3 months ago

This one is waaay better than the one in Chino. They actually help you and the wait time is fast. You wont be standing there for 45to an hour minutes waiting for your number to be called. I came here a day after going to...Read More

Mark Feher -Google user

3 months ago

I hate leaving bad reviews, so I rarely do, but this store shocked me with its poor customer service.This store is the closest to me, but I will never come back here!Most of the employees don’t even know their own policies—they are extremely unhelpful, slow,...Read More

I hate leaving bad reviews, so I rarely do, but this store shocked me with its poor customer service.This store is the closest to me, but I will never come back here!Most of the employees don’t even know their own policies—they are extremely unhelpful, slow, and lazy. If there are "only" 3-4 people waiting, they just walk to the back without even looking at you instead of helping customers, leaving one employee to handle the entire line. And this happens every single time I go there!They also told me I needed a certain document to buy ammo, so I drove home. When I returned 20 minutes later, another employee said that document wouldn’t work, and I needed a different one. Then another person said the first document would work.The employee with the bald head, mustache, and crutch is extremely rude and is my least favorite. He tries to avoid helping people as much as possible and constantly walks away, even when customers are waiting. If you call and he answers, he will definitely try to end the conversation as quickly as possible so he can go to the back.I mentioned to him how nice Juliana was, and he said, "We don't have anyone named Juliana here." I pointed her out because she had been very helpful and kind during my previous visit. He insisted they didn’t have a Juliana. I thought, okay, maybe I made a mistake. He must know his colleagues better. Then I walked up to “Juliana” and saw her badge said Juliana.So, what’s wrong with this guy? Is he that ignorant, or does he genuinely forget his colleagues' names? If that’s the case, it’s concerning since he works in a store that sells guns.One time I asked about archery, and they told me to come in and pay a $10 line fee. The next week, I came back, but the same guy said I couldn’t do archery because no one was at the range. I sat on a bench to watch others shoot, and then he came back and told me that if I signed the waiver and paid $10, I could shoot. It was strange because I had just been told I couldn’t, but I paid and enjoyed my time.The next week, I returned, paid, and started shooting. The same guy came up to me and told me I couldn’t shoot. I reminded him that last week he let me shoot after saying I couldn't, and he replied, "Don’t put words in my mouth, I never said that." (Gaslighting or I’m just dumb?) I could tell he was ready to argue, but I wasn’t there to do so. I just asked for a refund and left.Why would a professional change his mind like that? Don’t they have policies to avoid these misunderstandings, or does he just make decisions based on how he feels that day? That seems risky in a gun shop.Long story short, don’t come here. Even picking up ammo takes 40 minutes on a good day.

The “Legendary” Stabitha -Google user

5 years ago

No Review Text

Saul Garcia -Google user

7 months ago

Stopped here for ammo during memorial day sale. It...was...packed... Staff worked pretty quickly though and it helps if impatient customers leave when you're 14 numbers down and wait less than 15 min.Everyone is friendly,knowledgeable, and don't try to upsell. Been here a few times and...Read More

Charles Festejo -Google user

8 months ago

Well-maintained, well-stocked, and clean store. The store representative we're helpful, friendly, professional, and courteous. Do expect to wait if you're going to the gun counter (as everyone should take their time making wise decision on what firearms to purchase). Make sure you pull a ticket....Read More

Peggy Sosbee -Google user

7 months ago

I've made 3 visits in two weeks, and lucky to have Alan assist me with picking out my firearm and later with the background check paperwork, and again with ammo and storage options. Due to his expertise I did not make the mistake of buying...Read More

Bassel Malek -Google user

a year ago

As a first timer and novice, this was as good as an experience I could have asked for! The process was very smooth and Shannon answered every one of my many questions fully and enthusiastically. Excellent customer service and overall atmosphere. Shoutout to Patrick for...Read More

DeadBoy665 -Google user

8 months ago

I'd like to give credit to a man named Bobby J this man had no baton holders they don't sell batons at Turner's for some reason but this man found me a holster that was able to fit my baton snuggly and was able to...Read More

Nick James -Google user

3 years ago

came here when my 10 day was up and I was lucky to have Shelly as my staffs person. She helped me with all my questions and was very knowledgeable. She did the paperwork correctly and gave me insight with a new platform. The whole...Read More

Michael Hammers -Google user

8 years ago

I am not a fan of Turners (prefer family owned). So why the 5 star rating? It is because of the staff! Note the date I post this as staff is subject to change.When I enter the store, I am always greeted by...Read More

Osiris Zoran -Google user

3 years ago

Turners always great guns and ammo and does their best to serve their customers needs even in these trying times. Vivian is one of their firearms sales reps and is a fantastic employee. Shes very knowledgeable and a great teacher of proper and safe firearm...Read More

david kong -Google user

a year ago

Bought a Glock 29 from the place. I came in near closing time so there was almost no wait. The sales person Jose Carlos, was very cheerful, patient, and helpful. He took time to have a casual conversation with me, while working...Read More

mav vira -Google user

4 years ago

Had an issue with a rifle 10 months ago. The manager was able to remedy the issue and I purchased the rifle to protect my home. I have purchased tons of ammo and several weapons from this location. I was pleased when a resolution came...Read More

Mike -Google user

2 years ago

Not just long wait times. My number was was 83 at 72. So I decided to shop nearby for 45 min. When I came back it was 86. The employee impatiently told me not to do that. If they expect people to wait in store...Read More

Brian Madtrucker -Google user

5 years ago

I have been shopping at this store for years. And have had no problem with the staff. They have always been helpful and courteous. And yes at times they do get busy. Especially when they have sales going on. Obviously people come in they are...Read More

gilbert adame -Google user

4 years ago

Great customer service. Ben helped me purchase my first handgun. The transaction was quick and smooth. If you purchase a handgun, you have the option to only put down a deposit, which is nice. Staff there are knowledgeable and friendly. There is a large selection...Read More

isidro gonzalez -Google user

a year ago

Let me start by saying that there is a certain employee at this place that is a rude person and has no customer service skills.I was looking to buy a certain weapon, after having this type of experience I am taking my business else were.I...Read More

Mark Lan -Google user

7 years ago

Prices are high but selection is good for firearms. They have ammo but its expensive. Not a bad store to stop by and check out. Beware of the crowds. This store is better about time but I've been to other turners that have a taken...Read More

Eve Ellyson -Google user

3 years ago

Very friendly and helpful Staff, if you are a first time gun buyer expect to be here for a good hour or two as they have a nice selection of firearms, accessories, gear and Knives!Revising my review. -2 stars automatically for businesses that promote...Read More

Bennie Hinojos -Google user

6 years ago

Great place to walk around and window shop. But wanting to look and purchase firearms can be difficult. They have a larger selection than any other local gun shop but this also means they get a lot of traffic into the store and...Read More

Andrew “SUPERSPREADER” Lugo -Google user

7 years ago

People at this store are great. If you have any questions just feel free to ask anyone and they'll get the best answer for you. Everything from optics to gun parts to ammo...they can help. They are not gunsmith approved so they...Read More

Simon K -Google user

3 years ago

It takes a lot to make me angry and I rarely post one-star reviews but Turner's in West Covina made the list for me. I purchased a Walther P22 at a gun show and decided to use Turner's West Covina location to pick up my...Read More

baker Cast -Google user

4 years ago

Customer service was not too bad considering the staff is overloaded with customers and I'm sure they are not used to that at all! But in a business point of view they have fallen far behind they continue to sell and sell but are not...Read More

Edd M. -Google user

5 years ago

The service at this Turner's is great! I was really surprised to find that they stock many small parts for an AR build.I'm glad to see that all the stores I've been to have implemented a separate line for people only looking to purchase ammo....Read More

Dr Sr -Google user

3 years ago

Terrific experience for me, a first time gun buyer. Brandon, Shelby, Christian, Vivian all helped me through the process of buying a gun. They all know everything about the guns, the ammo, the laws, the paperwork to complete. And they're super cool and kind...Read More

Zac Seidner -Google user

7 years ago

Most of the staff here is pathetic. They have have a lack of firearm knowledge and are constantly trying to up sell you on crappy brands they get better commission on! There is a couple good, knowledge, friendly guys here. But for the most part...Read More

Hue C Quach -Google user

3 years ago

The firearm counter staff are well informed in their business. They are helpful, especially the female staff based on my observation. Not to say that their counterpart aren't. Just through observation, the females are more engaing and go out of their way to providing the...Read More

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