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About

TUMI Store - Bridgewater Commons is a luggage store in Bridgewater, NJ.

TUMI Store - Bridgewater Commons Review Summary

The summary was generated by AI, based on reviews.

Pros

This TUMI store at Bridgewater Commons offers a wide range of high-quality luggage and travel accessories, with knowledgeable and friendly staff to assist with purchases. The store has a clean and organized layout, making it easy to browse and find what you need. The staff is also happy to help with luggage repairs and maintenance, adding an extra layer of convenience for customers.

Cons

Some customers have reported that the prices at this TUMI store can be quite high, which may be a deterrent for those on a budget. Additionally, a few reviewers have mentioned that the store can be quite busy, making it difficult to get personalized attention from the staff.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

TripAdvisor: 4.5/5

Facebook Reviews: 4.7/5

Store Website: 4.8/5

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Reviews & Ratings

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4.6
(45 Reviews)
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Omar Khalil
Omar Khalil
3 months ago
I had a wonderful experience at the TUMI store in Bridgewater Commons, thanks to Paul B., the store manager. From the moment I walked in, Paul made me feel welcome and valued. He went above and beyond to help fix my TUMI bag, showing genuine...Read More
Manish Shah
Manish Shah
3 months ago
Paul and Mya were fantastic! I went to the store to get broken handle of one of the check-in bags fixed. Both of them worked on it for 30 mins and successfully replaced the handle and the associated assembly. While I...Read More
Evan Kontos
Evan Kontos -Local Guide
a month ago
The staff at this location is wonderful and extremely helpful. Paul, the manager was very helpful in getting our luggage serviced, bags that we've had for quite a while and needed some minor repairs after extensive travel. Extremely helpful and knowledgeable regarding all of...Read More
Pheiling Mah
Pheiling Mah -Local Guide
6 years ago
Ashwin
Ashwin
2 months ago
Had an upsetting experience. I entered the store excited to try their new fragrances. There were two employees on the floor. One was on the phone with the store manager of the short Hills location. The other one was just leaning on the counter. The...Read More
Elizabeth Tan
Elizabeth Tan
6 months ago
One luggage wheel got shredded (probably got caught in an airport equipment) in my last trip and had to be replaced. I was told that it might take 2-3 days because the store was busy but Sam R. had it done in a few hours....Read More
Korey Dowell
Korey Dowell
a year ago
I want to praise Luis who helped me choose a piece of luggage for my wife. She loves it and now I want one.I also want to praise Sam and Mya who helped me customize some TUMI pieces that I didn't even get from...Read More
Ingrid Chin
Ingrid Chin
a year ago
The customer service here is excellent - Sam is very knowledgeable, friendly, and helpful - was impressed and very appreciative when he expertly fixed the handle to my mom's Tumi luggage while in the store (while not always possible depending on the type of repair,...Read More
Kristine Smith
Kristine Smith
a year ago
The Tumi Team at Bridgewater Mall are great. I worked with Taylor and Paul and there was another female associate that helped but I just can't remember her name. I have to give a special shout out to Taylor that I worked with...Read More
Nitin Patel
Nitin Patel
a year ago
Hmm. Everyone here talks about the great customer service but i had a different experience. Walked in to replace my Tumi wallet. I was dressed casually. 2 sales people in the store both asked another lady if she needed help but not me....Read More
Ruel Northover
Ruel Northover -Local Guide
a year ago
If I need luggage, I am not buying any if it's not from Tumi. I through no fault but my own, accidentally broke the slide up handle for my carry on in JFK airport. Fast forward 36 hours later, I am at the Bridgewater mall...Read More
joe wajda
joe wajda
3 years ago
Ordered a bag online that wasn’t what I thought it would be when it showed up. Went on the Tumi website, found the bag I actually wanted but called the Bridgewater store for pick up as they showed one in stock. The manager Paul assisted...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

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