Cashier gave misinformation, $100 gone
I needed a swimsuit rather quickly yesterday and stopped by this shop -- I told the cashier I was looking for a swimsuit and wanted to make sure that I could return it if anything went wrong, to which she said...
Read MoreCashier gave misinformation, $100 gone
I needed a swimsuit rather quickly yesterday and stopped by this shop -- I told the cashier I was looking for a swimsuit and wanted to make sure that I could return it if anything went wrong, to which she said yes, 7 days for full refund and 30 days for store credit, and also made sure I got my receipt if I did intend on returning it.
But the next day when I came to the store and tried to refund my swimsuit I was told it's ineligible because it's a swimsuit and because it's a sale item.
I didn't keep the swimsuit because it was too small and there were none others in my size -- I only put it on to try on but otherwise didn't use it at all and had all tags intact.
Generally $100 for a swimsuit is out of my budget and I was only willing to take the risk of buying it without trying it on because of the return policy. I was offered store credit instead, so I considered exchanging it but they didn't carry my size so there was nothing to trade it in for, and I don't even live in Santa Cruz and probably will never be back to this store so I'm just counting this as $100 lost.
Identifies as women-owned 
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