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Trailer Rental at U-Haul is a trailer rental service in West Lafayette, IN.

Trailer Rental at U-Haul Review Summary

The summary was generated by AI, based on reviews.

U-Haul's trailer rental service at 1090 Sagamore Pkwy W received praise for its convenient location and friendly staff. However, some customers experienced issues with equipment quality and availability. Overall, it's a decent option for trailer rentals, but be prepared for some potential hiccups.

Review Rating Chart

Google: 3.8/5

Yelp: 3.5/5

Facebook: 4.1/5

BBB: 4.5/5

Trustpilot: 3.9/5

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Reviews & Ratings

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(2 Reviews)
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Kevin Khuu
Kevin Khuu -Google user
8 years ago
Convenient time, reasonable price and good trucks
Noneya Business
Noneya Business -Google user
a month ago
The customer service at this location is better than any other uhaul we've ever used!! Karen even came out and connected the trailer for us to make sure it was done properly and that the lights worked.
whatknows101
whatknows101 -Google user
2 months ago
Had a tire blow out on the drive to Colorado. U-Haul was very responsive and had us back on the road in no time - even though we were in the middle of nowhere. They really came through for us - thank you!
W White
W White -Google user
2 months ago
Friendly owner. Truck ready as promised. App has thorough check out and return process that made return efficient. Would rent again.
Sam Bhatt
Sam Bhatt -Google user
11 months ago
We rented a vehicle to move items for our student organization. Process was very quick and straightforward. We will definitely be coming back in the future.
Jennipher Cline
Jennipher Cline -Google user
a week ago
A quick and seamless process. They were very helpful and kind!!
Chris Brannan
Chris Brannan -Google user
2 months ago
Staff was very friendly and helpful. It was quick and easy to get in and out of this location
Mike Jansen
Mike Jansen -Google user
a year ago
We stored our daughter’s furniture during the summer before the start of her junior year and the move into her new apartment. We actually moved out of the storage unit the day we were charged for the next 30 days. These guys gave me a...Read More
Arnaldo Calderon
Arnaldo Calderon -Google user
2 months ago
Great service and smooth process in picking up my rental
Caesar Augustus
Caesar Augustus -Google user
6 months ago
I used this U-Haul multiple times ever since 2018. Things went smooth every time! Friendly staff.
David Whittinghill
David Whittinghill -Google user
a year ago
It was a good place to store my stuff. Clean, dry, well-lit, safe, convenient and close to my house. Too expensive though; it would have been convenient to keep the space more or less indefinitely, but at this price I just couldn't justify it.
Harold Rutila
Harold Rutila -Google user
10 years ago
I was treated very well. I arrived early for my reservation, but the model of van that I had ordered was unavailable. I was upgraded to a 10' box truck for no additional charge, even after I offered to come back closer to my reservation...Read More
Nathan O'Malley
Nathan O'Malley -Google user
a year ago
The manager did a great job working with me, and was very flexible with some last minute changes I needed to make with a storage unit reservation. The storage unit setup they have seems good too!
Tim Luptak
Tim Luptak -Google user
5 years ago
I never have a problem at U-Haul. Dave and staff are always friendly and knowledgeable! I tried renting a storage unit at another facility because it was a little closer to the house, but the manager there told me I needed to carry THEIR insurance...Read More
Cody McLaughlin
Cody McLaughlin -Google user
5 years ago
Great experience here. The manager, (Brian maybe??) was very knowledgeable and made an honest effort to get us a good deal. He ended up getting us an awesome deal!! Would be glad to go back!!!
Peter
Peter -Google user
2 years ago
Rent a truck for local moving here. I pick up and returned the truck without any issue. Staffs are friendly and willing to answer my questions. Definitely will use them again.
Larry “Dave” Bolden
Larry “Dave” Bolden -Google user
8 years ago
It was a fair price for my move in and out no problem with truck or service. I've done it a few times before and know having everything boxed and ready to move is key to getting truck back as quickly as possible. Saving money.
Islam Nazmy
Islam Nazmy -Google user
6 years ago
Very efficient - in and out in 10 minutes. No unexpected fees, and the staff was very helpful for questions. Made my move much easier.
Hisham Alboug
Hisham Alboug -Google user
8 years ago
They didn't charge me even though I returned the truck with a little under the fuel level they wanted. The staff is great.
Ozymandias3505
Ozymandias3505 -Google user
4 years ago
Staff was very kind, helpful and professional; answered every question I had. Equipment was clean and felt safe, would recommend

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot