If you're getting a frozen load here, DO NOT EXIT THE FACILITY IF YOUR TRAILER'S TEMPERATURE IS MORE THAN 5° ABOVE THE REQUIRED TEMP.Park across the shipping office or in the dirt lot next to the freezer/ NFI building and wait for your trailer's temperature...
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If you're getting a frozen load here, DO NOT EXIT THE FACILITY IF YOUR TRAILER'S TEMPERATURE IS MORE THAN 5° ABOVE THE REQUIRED TEMP.Park across the shipping office or in the dirt lot next to the freezer/ NFI building and wait for your trailer's temperature to drop. The shipping office staff was supposed to mention this.My load required -10°, my trailer was at 23° while checking out at the exit. The guards had my doors open the whole time they were trying to figure out why my load didn't have a number tag at the back. As it turned out, my particular load didn't need one (bread trays).Also, I think ~87% of my load was not frozen to begin with. I got 4 pallets from the freezer/ NFI building, the rest were from the bigger warehouse.Due to their temperature policy, they had me circle around, park across the shipping office, and wait for the trailer's temperature to drop.It took my reefer, (less than a year old unit) 2hrs 56mins to cool the load to -8°. It was a chilly, 30° evening. What does this tell ya about the load's initial temperature?Yes, I pre-cooled to -10° prior to arrival. The entrance guard saw the temperature and thought I was delivering.To top everything off, one of the exit guards fidgeted with my seal and broke it. So I had to circle back around to the office a second time to get another one.Frankly speaking, I got very angry after seeing the seal broken. It's been a couple decades or so, since I got to that level of anger.The guard that broke the seal had the girl trainee guard sign me out. He couldn't face me after he saw my reaction, I guess.Freezer/ NFI building:If the Trader Joe's shipping office sends you there to check-in, and they don't give you a dock right away, park in the dirt lot and wait for a phone call.If there's a trailer on the dock they assigned you to, walk to the office and let them know right away. They'll have a yard dog move it.Additional details of how this place works, is, and what you need to do, has been mentioned in others' reviews.From arriving at the gate to actually exiting: 6hrs 9mins