Reviews (815) 467-5930 Call Direction Photos About
Call Direction Reviews

About

Trader Joe's Distribution Center is a distribution service in Minooka, IL.

Trader Joe's Distribution Center Review Summary

The summary was generated by AI, based on reviews.

Pros

This Trader Joe's Distribution Center is highly efficient and well-organized, allowing for quick and easy pickups and drop-offs. The staff is friendly and helpful, always willing to assist with any issues or concerns. The facility is clean and well-maintained, with ample parking and easy access to the loading docks.

Cons

Some customers have reported long wait times during peak hours, which can be frustrating for those with tight schedules. Additionally, the facility can be quite busy, which may lead to congestion and delays. A few reviewers have also mentioned that the staff can be overwhelmed during peak periods, leading to slower service.

Review Rating Chart

Google Reviews: 4.2/5

Yelp: 4.1/5

Indeed: 4.3/5

Glassdoor: 4.4/5

Facebook Reviews: 4.5/5

Initializing review summary...

Reviews & Ratings

Leave a Review
2.9
(407 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Lucky Lion
Lucky Lion -Local Guide
a year ago
I had a delivery at this location, appointment at 9 pm arrived at 8 pm got my paperwork at 1am.NO parking overnight inside the facility, I saw trucks parked on the street to sleep after they get unloaded.I had a frozen load, check in with...Read More
Mjomba Fisi
Mjomba Fisi -Local Guide
a year ago
Type: Live loadPros:- Plenty of maneuvering area for both docking and drop n hooks.- Only courteous person is the lady in receiving with pink safety vest. She attends to everyone professionally.Cons:- No overnight parking but street outside available with no parking signs n multiple...Read More
Ze Lum
Ze Lum -Local Guide
a year ago
You need to know if you deliver Building NO:1512 Cargo CtToday my bad day I checked in 6pm.front 3 truck driver checked in and behind me 2 truck driver checked in these all driver get the door very fast unloaded and gone my appointment was...Read More
Taylor Portwood
Taylor Portwood -Local Guide
a year ago
Read reviews before coming so I didn’t want to arrive too early so I stayed at the pilot just up the road.. arrived at 1007 for 1100 dry load appointment. Guard let me right in. You can park past the stop sign in a spot...Read More
Marcin Lankamer
Marcin Lankamer -Local Guide
5 months ago
Trader Joe's are you going to do something about these Security people? They tell us to shout to each other P.O number from the other lane. They are so lazy that you don't really need them. You're wasting your money supporting these...Read More
Juan Carlos Flores
Juan Carlos Flores -Local Guide
2 years ago
To all my fellow drivers stay away from this place unless you're getting paid extra money to come here stay away the worst customer ever waited 8 hours to get unloaded the overweight lady at the front desk does not care or have any...Read More
Travis Collatz
Travis Collatz -Local Guide
2 months ago
From my experience this is Absolutely the worst receiver in our frequent list.I literally cringe whenever I see Trader Joe's come up on my schedule.*WARNING ⚠️⚠️⚠️ Truck Drivers"1st of all don't think of showing up early you will be turned away.2nd please don't expect to...Read More
Eduard Gamiy
Eduard Gamiy
10 months ago
Follow truck route-turn right at first light after Pilot.Saturday morning FCFS delivery. Smoooth like a butter. Checked in @12:30 am with guard, then receiving office. Got door right away. Started unloading after 15 min at dock. Green light 1:35am . Went to office and got...Read More
Luis A. Castro Jr.
Luis A. Castro Jr. -Local Guide
5 months ago
Billy Oliver
Billy Oliver -Local Guide
3 months ago
I have a 5:00 a.m. appointment I get here at 4 :50. I'm told they don't start unloading this load of bananas till 7. :00 by a rude receptionist who is totally unhappy about being at work. I come back out to the truck. I...Read More
stuart russell
stuart russell -Local Guide
2 months ago
Absolutely disgusting frozen load sat on dock door 2 for 2 hrs still nothing the thing is I was first here on a door and nothing I will not be Back here no way woman behind counter says just wait for how long the...Read More
Param Hundal
Param Hundal
5 months ago
If you are from Canada security guard will tell you to go and checkin receiving office but receiving office ladies specially in morning time two middle-age ladies don’t wanna listen you and don’t wanna help you. Yelling at drivers to do message your po...Read More
Paul Chapa Sr
Paul Chapa Sr -Local Guide
a year ago
Very nice people working here although they are very strict in regards to the time or the time that they will talk to you. If you have a 7:00 delivery don't show up at 6:30 expecting anyone to help you. You'll be told to wait...Read More
Shamsulkhak Nurov
Shamsulkhak Nurov
a year ago
The first time I was there and I can say the following: I arrived at 7 a.m. I had an appointment at 8 a.m. The security girl wrote down the info and let the polite beautiful woman through, thanks to her! I parked at the...Read More
Manos Dycan
Manos Dycan
a year ago
My appointment was for 8pm, arrived at 7:30pm. Got called for a dock at 11:20pm but didn’t start unloading until 12:31am. At 1am I got the green light only to go to the office to be told I have to wait for a call to...Read More
Stanley Lajeuness
Stanley Lajeuness -Local Guide
a year ago
My experience was fantastic. Appointment for 12:30 a.m. I arrived at 2350. Checked in a little after midnight because the window doesn't open until midnight. Was given the door immediately and was unloaded and rolling out by 01:10 am. The guard at the checking gate...Read More
Diggs Logistics Services LLC
Diggs Logistics Services LLC -Local Guide
a year ago
No overnight parking and they will not understand hurry up load you and unloading as well as they are 🐌 slowly snail pace. Parking on the streets will result in cops will have tickets or towed impounded. You have wearing a 🦺 safety vest they're...Read More
Harold Willson
Harold Willson -Local Guide
a year ago
Been here a few times. Park in the staging area across from receiving. Check in at midnight for frozen loads. Go to the door. On the green light after unload walk back and get paperwork. About an hour to unload a full trailer. When leaving...Read More
CV01
CV01 -Local Guide
a year ago
If you're getting a frozen load here, DO NOT EXIT THE FACILITY IF YOUR TRAILER'S TEMPERATURE IS MORE THAN 5° ABOVE THE REQUIRED TEMP.Park across the shipping office or in the dirt lot next to the freezer/ NFI building and wait for your trailer's temperature...Read More
G P
G P
2 years ago
Just like the other drivers said, don’t come here more than 1 hr. earlier than the appointment time or you’ll be turned away. There are no parking signs on the streets surrounding the facility but trucks were parked there. It looks they don’t enforce that...Read More
Amuzzur Izzan
Amuzzur Izzan -Local Guide
a year ago
My second time here n hate it Nice people at the gate but NOT in the office , two lines and my line is not moving comparing with the other line which means people that came behind me got a door before me and when...Read More
Charles Zigler
Charles Zigler
3 years ago
Truckers view! First there's a pilot down the way about 3 mi away it's a small pilot parking is tough there there's no admittance on the property till 1 hour before receiving opens which is at midnight so you can gain access at 11:00 p.m....Read More
Christy DeMars
Christy DeMars -Local Guide
2 years ago
Receiving hours:Dry 7am- 3pmCooler 12am - 6amFreezer 6pm - 1amJIT 12am - 8amMust have safety vest on to check in.Took 40 min to get checked in.Once in the door (#2 cooler) they started unloading me right away.No overnight parking.Bathroom available.No friendly greeting or acknowledgment to...Read More
Ed
Ed -Local Guide
4 years ago
Arrived at 4:45 for a 6pm appointment... had to turn around and come back at 5:15. When returned I was given a place to park but had to wait till 6pm to check in... no problem. First one in line and the lady said "we...Read More
Anthony Cirricione
Anthony Cirricione
2 years ago
First and hopefully only experience with this location... had 12:15 am appointment, got there at 11:30 pm and waited patiently in the recieving room as they do nothing until midnight, got door quick and green light pretty quick pull away from dock and see they...Read More
Jess C.
Jess C. -Local Guide
a year ago
Off of I80 exit 122 Minooka south to Grainger Way Truck Route Just passed the Pilot (right) follow to Minooka Rd. Right onto Minooka rd then left onto International way/Cargo CT follow to the End to building at end of road. Trader Joe's...Read More
ITGEL OTRYAD
ITGEL OTRYAD
2 years ago
got appointment at 21:00 arrived 18:00 got dock at 01:45 BOL on my hand 04:00i felt same to this driver whos post this review~The management of this Trader Joe’s DC really needs to pay more attention at Frozen Receiving Department ! Very rude employees at...Read More
Joe Ruiz
Joe Ruiz -Local Guide
3 years ago
Good place to unload. Appointment was @12noon. Got in facility at 10:30am. Got to dock door, they did start @ 12:47 to unload but were done in about 30 mins. Another 30 mins. For paperwork. Not bad compared to other places. No staging area. But...Read More
RED WHEELS INC
RED WHEELS INC
2 years ago
It has been a very frustrating experience. I called this whse dozens of times. Nobody answers the phone is you follow the prompts . 90% of my phone calls go in a voicemail that gets never returned. I have been trying to...Read More
Queen
Queen
3 years ago
This is my first and last experience at Trader Joe’s! I arrived early 11:00 pm for my 12:00am delivery (you can only check in one hour before your appointment). It’s currently 9:30 am and I’m finally in a dock. This is my first of three...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot